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NWI Elite Electric

Electrician · Gary, IN

4.9 ★★★★★ 136 Google reviews · 18 photos
97%five-star reviews
100%reviews answered by the owner
Nov 2026latest review

NWI Elite Electric at a glance

Customers consistently highlight punctual arrivals, clear communication, and professional conduct during electrical repairs and generator installations. Reviewers note that the company responds quickly to service requests, often completing same-day or next-day work for issues like storm damage and outlet replacements. Recurring themes include fair pricing, knowledgeable staff, and a lack of pressure for additional services, with no significant criticisms identified in the provided excerpts.

  • Google rating: 4.9 out of 5 from 136 reviews (97% five-star).
  • Reviews on this page: 136 Google reviews (121 with written comments, 10 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: November 3, 2026.
  • Service: Ceiling Fan Installer serving Gary, Indiana.

Data from Google, last updated November 11, 2026.

Star ratings

136 Google reviews we collected

  • 5 stars13297%
  • 4 stars32%
  • 3 stars00%
  • 2 stars00%
  • 1 star11%

Praise vs complaints

Phrases our text analysis found in 121 written reviews

  • Praise31199%
  • Complaints21%

Topic share

How often each topic comes up in the written reviews

  • Speed & response7223%
  • Staff & attitude6822%
  • Quality & results6119%
  • Would recommend4715%
  • Price & value3210%
  • Communication196%
  • Honesty & trust144%

What customers talk about

We read 121 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “My only advice would be to give them a call rather than email as the call was handled immediately while the email sent was unanswered”
  • “Mark was very knowledgeable, pleasant, and his work performed was top-notch.”
  • “Mark and his team were super fast, informative, and did a great job with not the best setup for them.”
  • “I would absolutely recommend him to anyone looking for a reliable electrician or having a Generac installed!”
    “I cannot recommend them enough.”
  • “Since we were ok with his reasonable price, I figured I would ask if he there was any way he could do the work now.”
  • “He also explained everything clearly and answered all of my questions.”
  • “Mark was very professional and reliable from start to finish of the project.”

People customers mention

  • Mark 23 reviews
  • Generac 7 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

4.9 ★★★★★ 136 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Louis Keseley8 reviewsTotal number of Google reviews Louis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They did a great job, nice and neat work!

Response from the owner · a week ago

Thank You Louis for the five star review!

Nick Janes3 reviewsTotal number of Google reviews Nick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nice, friendly and professional service

  • Price assessment: Reasonable price
  • Price: $5,000+
Response from the owner · 2 weeks ago

Thank you Nick for the five star review!

Brian Snelson3 reviewsTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mark was ahead of schedule on the day of our service call, so we were able to get our concern with a burned out 240v three-prong dryer outlet addressed with a clean install and full bill of health less than 24 hours from first contact. Mark was very knowledgeable, pleasant, and his work performed was top-notch. We will be contacting Mark and his team again in the near future for other upcoming electrical projects we have (whole home surge suppressor and generator installations). My only advice would be to give them a call rather than email as the call was handled immediately while the email sent was unanswered

  • Price assessment: Reasonable price
  • Price: $1–500
  • Services: Electrical inspections, Electrical outlet & switch repair
  • Response time: 1–2 hr
Response from the owner · 2 weeks ago

Thank you Brian for the five star review!

Jawcob2 reviewsTotal number of Google reviews Jawcob has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very professional and knowledgable. He got us on his schedule right away, and was able to fix our electrical issue quickly.

  • Price assessment: Reasonable price
  • Price: $1–500
  • Services: Electrical outlet & switch repair
  • Response time: 0–1 hr
Response from the owner · 2 weeks ago

Thank you for the five star review!

George Kranik3 reviewsTotal number of Google reviews George has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had Mark put a Generac on both of my daughter’s houses . Great workmanship showed up everyday on time . Good worker good company

Response from the owner · 3 weeks ago

Thank you George for the five star review!

Rachel Oraha3 reviewsTotal number of Google reviews Rachel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent experience from start to finish! The electrician made the installation of my Generac generator incredibly easy and stress-free. He was professional, knowledgeable, punctual, and took the time to make sure everything was installed properly and working exactly as it should. He also explained everything clearly and answered all of my questions. The entire process went smoothly, and I really appreciated the attention to detail and how clean everything was left afterward. It’s such a relief knowing my home is now prepared for power outages. I would absolutely recommend him to anyone looking for a reliable electrician or having a Generac installed!

Response from the owner · a month ago

Thank you Rachel for the five star review!

Michael Samples2 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very professional and he did a great job!!

  • Price assessment: Reasonable price
Response from the owner · a month ago

Thank you Michael for the five star review!

Kathy Jillson5 reviewsTotal number of Google reviews Kathy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This is a GREAT electrician. And a very personable young man.He finished the job in very good time.

  • Price assessment: Great price
  • Price: $2,000–2,500
Response from the owner · a month ago

Thank you Kathy for the five star review!

Jazzcat Crown Point5 reviewsTotal number of Google reviews Jazzcat has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sure appreciated the professional job Mark and his team provided for our Generac installation. They didn’t let a little rain get in their way. Communication was great all along the way from landscape removal to appointment reminders. Thanks Mark!

  • Price assessment: Reasonable price
  • Services: Installation
Response from the owner · a month ago

Thank you for the five star review!

Josh Good2 reviewsTotal number of Google reviews Josh has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service. Quick! EASY!

  • Price assessment: Great price
  • Price: $1,000–1,500
  • Services: Electrical wiring installation
  • Response time: 0–1 hr
Response from the owner · a month ago

Thank you Josh for the five star review!

NWI Elite Electric on Google Maps →

Business details