Analyzing 10,639,13710.6M ReviewsFor 30,18530.2K Experts
Customers frequently praise the shop for honest pricing, professional communication, and efficient turnaround times for services like tire replacements and oil changes. Recurring themes highlight the staff's courtesy and willingness to provide detailed updates during repairs. However, lower-rated reviews describe instances of ignored customer instructions, missing parts, and misdiagnosed issues that led to unnecessary towing or extended vehicle hold times without proactive updates.
Data from Google, last updated November 13, 2026.
266 Google reviews we collected
Phrases our text analysis found in 223 written reviews
How often each topic comes up in the written reviews
We read 223 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Been there twice great experience both times always courteous, professional, and efficient.”
“The customer service was unprofessional, they failed to stand behind their work, and they showed no interest in resolving the issues they caused.”
“I’m so glad we found such fantastic mechanics — these guys do wonderful work and will have you ready to roll safely in no time.”
“I have trusted them for years to help keep my car in top shape.”
“They kept me updated and informed and prices are fair.”
“Will let you know exactly what needs to be done to your car without overcharging you.”
“A great place quick in and out (just happened to be slow) clean and pleasant coffee and Me tv”
“Definitely recommend John & his crew and have taken family from out of town who were visiting to check out car issues before they returned home.”
“I would not recommend this tire shop to anyone.”
“They are very helpful in explaining what the issues are and what the repair/replacement options are.”
“I gave clear instructions on where I wanted my tire installed, and they completely ignored them.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.7 ★★★★★ 266 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I’m so glad we found such fantastic mechanics — these guys do wonderful work and will have you ready to roll safely in no time. Thank you all so much!
Always honest and fair prices
I really appreciate the guys. I have trusted them for years to help keep my car in top shape. Got the tires rotated, and engine ready for the new season. Turn around time was very reasonable. Thank you !
Fast service!
Great service and excellent prices
A great place quick in and out (just happened to be slow) clean and pleasant coffee and Me tv
Been there twice great experience both times always courteous, professional, and efficient. They kept me updated and informed and prices are fair.
A GREAT auto repair shop! As honest as can be. If I could give them 6 stars, I would. Have repaired multiple vehicles for me. Thank you John!
I’ve been using Oak Court- more specifically John Smith- for almost 40 years for all of our family’s auto work. When you have a wife and 4 daughters it’s vital to have their cars repaired by someone you trust. That’s Oak Court Auto.
Best service I’ve had with auto work
Analyzing 10,639,13710.6M ReviewsFor 30,18530.2K Experts