Tree service · New Bedford, MA · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%85+54Reliability 28%84+23.7Replies to reviews 8%29+2.4Experts Score= 80Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#35 of 43 landscapersiPosition by Experts Score among all companies we track in this category. · better than 19%
4.8★★★★★37 Google reviews · 23 photos
92%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Oasis Tree Care 4.8 out of 5 based on 37 reviews, with the owner responding to 62% of them. Customers frequently cite punctuality, clear communication, reasonable pricing, and thorough cleanup after tree removal, stump grinding, and trimming services. However, a recurring criticism in low-star reviews involves a lack of follow-up, specifically regarding unanswered emails or unfulfilled promises to send price breakdowns.
Google rating: 4.8 out of 5 from 37 reviews (92% five-star).
Reviews on this page: 37 Google reviews (34 with written comments, 2 with photos).
Owner responses: the business replied to 62% of reviews.
Most recent review: September 19, 2026.
Service: Landscaper serving New Bedford, Massachusetts.
Data from Google, last updated October 26, 2026.
Score profile vs other landscapers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Oasis Tree CareLandscapers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Oasis Tree Care: 85/100 on this factor. Category median: 89.A
85
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Oasis Tree Care: 84/100 on this factor. Category median: 88.A
84
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Oasis Tree Care: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Oasis Tree Care: 29/100 on this factor. Category median: 67.D
29
Bar = this company · dark tick = category median.
Star ratings
37 Google reviews we collected
4.8of 5
5 stars3492%
4 stars13%
3 stars00%
2 stars13%
1 star13%
Praise vs complaints
Phrases our text analysis found in 34 written reviews
98%praise
Praise7998%
Complaints22%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response1923%
Staff & attitude1620%
Would recommend1519%
Price & value1316%
Quality & results1114%
Honesty & trust45%
Communication34%
What customers talk about
We read 34 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…is tree care Sampson is a complete gentleman and his crew was right on time and went right to work they did everything we asked for for a fair price.…”
“Cleanup was amazing and the crew was polite and answered all my questions.”
“I highly recommend before going with a bigger company call oasis”
“…n time and went right to work they did everything we asked for for a fair price.…”
“The team did a great job with the tree - at our request they left some logs and chipped mulch then left the yard neat and tidy.”
“They were quick, reliable, and my mother thought they were kind and polite asking if there was anything more she needed.”
“Sampson was quick to respond, provided a very reasonable price and communicated clearly and regularly through the process.”
People customers mention
Sampson7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
EthanLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
After searching for a tree company that can stump grind and do other tree services it was very difficult in the Westport Dartmouth area, some companies only do stump grinding some do not, others that do both charge a ton of money, a lot of tree companies won’t even call back or give such a far out day to even do the…
Jennifer7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Sampson and the team at Oasis Tree Care are awesome! We had a very old, very large maple tree that needed to be cut down. Sampson was quick to respond, provided a very reasonable price and communicated clearly and regularly through the process. The team did a great job with the tree - at our request they left some…
Reasonable price
Reid1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
The team is professional, competent and efficient. I will definitely hire them again!
Great price
CandiceLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
I'm happy to share a positive review for Oasis - Samson and his crew. I've required their help a few times now and each time he responds back quickly and has met me for a free estimate within days, one time the same day! I recently had quite a bit of tree damage to a property in Somerset. Samson was on it. His…
TimLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★
Polite, professional, accommodating and timely are great ways to describe the services I received from Oasis Tree Care. They performed the services I requested and even catered to special requests when it came to cutting specific limbs. Cleaned up everything and left me with a good feeling about being a repeat…
Suzanne9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Had a couple trees removed and one trimmed. And it looks like trees were never there. What a great job by Oasis Tree Care! I highly recommend them!
After searching for a tree company that can stump grind and do other tree services it was very difficult in the Westport Dartmouth area, some companies only do stump grinding some do not, others that do both charge a ton of money, a lot of tree companies won’t even call back or give such a far out day to even do the estimate. Until I came across oasis tree care Sampson is a complete gentleman and his crew was right on time and went right to work they did everything we asked for for a fair price. I highly recommend before going with a bigger company call oasis
Jennifer Childs-Roshak7 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Sampson and the team at Oasis Tree Care are awesome! We had a very old, very large maple tree that needed to be cut down. Sampson was quick to respond, provided a very reasonable price and communicated clearly and regularly through the process. The team did a great job with the tree - at our request they left some logs and chipped mulch then left the yard neat and tidy. Would definitely call Oasis Tree Care again and highly recommend them for big and small tree jobs.
Price assessment: Reasonable price
Reid1 reviewiTotal number of Google reviews Reid has written across all businesses on Google Maps, not just this one.
I'm happy to share a positive review for Oasis - Samson and his crew. I've required their help a few times now and each time he responds back quickly and has met me for a free estimate within days, one time the same day! I recently had quite a bit of tree damage to a property in Somerset. Samson was on it. His crew took care of business quickly and efficiently! When they were done, you couldnt tell that anything had happened. Cleanup was amazing and the crew was polite and answered all my questions. Couldnt be happier.
Tim SousaLocal Guide · 13 reviewsiTotal number of Google reviews Tim has written across all businesses on Google Maps, not just this one.
Polite, professional, accommodating and timely are great ways to describe the services I received from Oasis Tree Care. They performed the services I requested and even catered to special requests when it came to cutting specific limbs. Cleaned up everything and left me with a good feeling about being a repeat customer. Top it all off with great pricing and quick services and you have 5 stars.
Response from the owner · 11 months ago
Thank you for your kind words Tim! We really appreciate your support!
Suzanne Demers9 reviewsiTotal number of Google reviews Suzanne has written across all businesses on Google Maps, not just this one.
Sampson Perry and his crew came down cleared some limbs hanging over my mothers house. Also did a yard clean up. They were quick, reliable, and my mother thought they were kind and polite asking if there was anything more she needed. Couldn’t give a higher recommendation.
Ben C1 reviewiTotal number of Google reviews Ben has written across all businesses on Google Maps, not just this one.
Sampson and his crew responded promptly, worked quickly and were respectful of my time and my property. They cleared out a few widowmakers and got out hedges back in order. I was happy with Oasis Tree Care and would certainly use them again.
Response from the owner · 11 months ago
We're thrilled to hear you were happy with the work! Thank you for choosing us!
Marcos Beaulieu1 reviewiTotal number of Google reviews Marcos has written across all businesses on Google Maps, not just this one.
Best tree company I have ever used, Sampson and his team are very profession and takes pride in there work. Every time I call Sampson he shows up the next day and always gives me or who ever I recommend him to a reasable price and gets the job done with no mess left behind. Very highly recommended to use.
Response from the owner · 11 months ago
It is a pleasure working with you Nelson! We appreciate your business!
