Analyzing 6,701,3046.7M ReviewsFor 18,80618.8K Experts

Experts Reviews · Company report
OC Window Experts logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

OC Window Experts

Laguna Beach, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 37 window contractors · 5.0★ from 154 Google reviews

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Report card

Percentile vs other window contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.OC Window Experts is better than 100% of window contractors.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.OC Window Experts is better than 99% of window contractors.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.OC Window Experts is better than 99% of window contractors.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.OC Window Experts is better than 100% of window contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.OC Window Experts is better than 100% of window contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.OC Window Experts is better than —% of window contractors.–
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Reviews for your job

Customers hired OC Window Experts for 6 kinds of job.

OC Window Experts for double pane window installation & replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Double pane window installation & replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Double pane window installation & replacement”

Sue2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

If there were more than 5 stars, I would award them to OC Window Experts! From the first contact with Mitch, who measured and answered all my questions to the wonderful crew of Ray, Eric, Danny, and Willie, who arrived on time and worked diligently and professionally to install the windows and made sure that…

Great priceSliding glass door installation & replacementDouble pane window installation & replacement
Trinh3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

⭐⭐⭐⭐⭐ We recently had all the windows in our home replaced by OC Window Experts, and the entire experience exceeded our expectations from beginning to end. Our salesperson was knowledgeable, honest, and never made us feel pressured. He took the time to explain all of our options and helped us choose the best windows…

Great priceVinyl window installation & replacementDouble pane window installation & replacement
JohnLocal Guide · 103 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We liked the OC Window Experts Team so much for our first order, we did a second order too. This time, for our second order, the installers were Eddie and Alex. Very good installers like the crew for our first order. As was the the case on our first order, the OC Window Experts team was very professional,…

Reasonable priceVinyl window installation & replacementWindow installationDouble pane window installation & replacement
Jim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We shopped around with a number of different vendors. Based on how well Mike communicated and followed up with us, we decided to go with OC Window Experts, and we're so happy we did. Our experience with Mike and his team was excellent from the initial meeting with Mike at his office, to Mitch taking measurements,…

Great priceSliding glass door installation & replacementVinyl window installation & replacementWindow installation
Grandma3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We had 31 windows replaced. They replaced them all in 2 days. Very good communication. Very happy with our new windows. My only suggestion would be for the windows to be cleaned better when finished.

Sliding glass door installation & replacementDouble pane window installation & replacement
Robert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Service was thorough

Reasonable priceSliding glass door installation & replacementGeneral window replacementDouble pane window installation & replacement
KristinLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Oh my, what a wonderful company! While we received quotes from other companies, those visits made us feel like prisoners in our own home. Serious dog and pony shows. But we got such a great education from Mike (the owner) during our estimate visit to the showroom in HB. With his guidance we selected windows, sliding…

Great priceSliding glass door installation & replacementGeneral window replacementVinyl window installation & replacement
DorisLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We just had Anlin windows & sliding doors installed by OC Window Experts last week & couldn't be happier! We had gotten several quotes but got the best vibe from Mike. The price was very competitive & we appreciated his honesty/recommendations. The installation team was very courteous, professional & FAST! We were…

Great priceSliding glass door installation & replacementWindow installationDouble pane window installation & replacement
Tom6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mike and his crew did a great job for us. Installed new windows and doors throughout the house. Price was competitive and work was done professionally.

Double pane window installation & replacementGeneral window replacementSliding glass door installation & replacement+ Responsiveness+ Punctuality+ Quality
Leslie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Great priceGeneral window replacementWindow installationDouble pane window installation & replacement
MG3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Great priceGeneral window replacementDouble pane window installation & replacement
susan3 years ago★★★★★

Rating only, no written review.

Double pane window installation & replacement+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 69%Reasonable 31%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Sliding glass door installation & replacement31—
General window replacement24—
Double pane window installation & replacement12—
Vinyl window installation & replacement11—
Window installation11—
Casement window installation & replacement3—

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