iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%88+60.9Reliability 31%85+26.2Momentum penalty71−2.9Experts Score= 84Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#99 of 140 nutritionistsiPosition by Experts Score among all companies we track in this category. · better than 29%
4.9★★★★★45 Google reviews · 8 photos
98%five-star reviews
4.67★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Ocala Health and Wellness 4.9 out of 5 based on 45 reviews, with the owner responding to only 2 percent of feedback. Patients frequently praise the staff's friendliness, attentiveness, and willingness to listen during consultations for primary care, weight loss, and cosmetic procedures. Many describe the facility as calm and note that appointments are easy to schedule. However, a single low-star review criticizes a provider for double-booking, causing significant wait times, and for failing to address patient concerns during an exam.
Google rating: 4.9 out of 5 from 45 reviews (98% five-star).
Reviews on this page: 45 Google reviews (42 with written comments, 3 with photos).
Owner responses: the business replied to 2% of reviews.
Most recent review: October 2, 2026.
Service: Nutritionist serving Ocala, Florida.
Data from Google, last updated November 3, 2026.
Score profile vs other nutritionists
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.
Ocala Health and WellnessNutritionists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ocala Health and Wellness: 88/100 on this factor. Category median: 95.A
88
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ocala Health and Wellness: 85/100 on this factor. Category median: 94.A
85
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 87.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ocala Health and Wellness: 71/100 on this factor. Category median: 100.B
71
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 49.–
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Bar = this company · dark tick = category median.
Star ratings
45 Google reviews we collected
4.9of 5
5 stars4498%
4 stars00%
3 stars00%
2 stars00%
1 star12%
Praise vs complaints
Phrases our text analysis found in 42 written reviews
95%praise
Praise4195%
Complaints25%
Topic share
How often each topic comes up in the written reviews
4topics
Staff & attitude2456%
Would recommend1228%
Communication614%
Speed & response12%
What customers talk about
We read 42 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Amy, front desk - is amazing, always on top of things, always kind (no matter how many times I have to ask the same question).”
“I highly recommend using Ocala Health and Wellness for primary and preventative care.”
“…Veterans know that she is a compassionate NP that took her time and listened to my issues and did a proper exam and used the Goniometer for range of…”
“…ce elsewhere; appointments are easy to book, my refills are refilled promptly, and they have plenty of other services I am interested in but haven't u…”
People customers mention
Miller4 reviews
Amy3 reviews
Danette3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
JJonLocal Guide · 31 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★
Jessica was extremely unprofessional to my wife and several other patients. She decides to double book her day and make people wait hours after their appointment time. She also declines to listen to any of the issues being brought up. She just puts whatever she wants on the forms for some parts of an exam and leaves…
CCharliLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
I've been going to OCALA HEALTH and WELLNESS almost since they opened their doors. I am receiving the best health care that I have received since I moved to Ocala, 12 years ago. I am ageing in reverse!!! Amy, front desk - is amazing, always on top of things, always kind (no matter how many times I have to ask the…
PPippi1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Their receptionist Amy is always very helpful and kind and has a great sense of humor!!! Dr Miller and Danette were both very helpful and kind!!! My family and I will be continuing our health care there!!
JJerett2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Everyone at the office is incredible, from the amazing office manager Amy, to Danette, Jessica and Dr. Miller. Would recommend to everyone.
RRyan18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Jessica Howington was curteous and professional to a tee❤️❤️. Very proficient at her job! Staff very polite-
- Scott M.
PPaulLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Newly relocated.
Smaller office....affords personal attention.
Will continue to see Dr. Lorn Miller....
Jessica was extremely unprofessional to my wife and several other patients. She decides to double book her day and make people wait hours after their appointment time. She also declines to listen to any of the issues being brought up. She just puts whatever she wants on the forms for some parts of an exam and leaves others completely blank despite the patient telling them otherwise. Real reputable Dr's don't have to pay people for 5 star reviews
Response from the owner · 3 weeks ago
Good morning Jon, we take concerns regarding patient experience and professionalism seriously. Because we respect patient privacy, we cannot discuss individual examinations or circumstances publicly. However, our VA examinations are scheduled through an outside scheduling entity through the VA, and our office does not control the scheduling of those appointments.
C
Charli McGheeLocal Guide · 15 reviewsiTotal number of Google reviews Charli has written across all businesses on Google Maps, not just this one.
I've been going to OCALA HEALTH and WELLNESS almost since they opened their doors. I am receiving the best health care that I have received since I moved to Ocala, 12 years ago. I am ageing in reverse!!! Amy, front desk - is amazing, always on top of things, always kind (no matter how many times I have to ask the same question). If she doesn't have the answer - she'll find it. Dr. Miller is my PCP, I feel very "heard" and respected by him. Love the people and the health care and services available through them.
P
Pippi Morgan1 reviewiTotal number of Google reviews Pippi has written across all businesses on Google Maps, not just this one.
Their receptionist Amy is always very helpful and kind and has a great sense of humor!!! Dr Miller and Danette were both very helpful and kind!!! My family and I will be continuing our health care there!!
J
Jerett Schrader2 reviewsiTotal number of Google reviews Jerett has written across all businesses on Google Maps, not just this one.
