Off Leash K9 Training, Syracuse logo

Off Leash K9 Training, Syracuse

Dog trainer · Syracuse, NY · reviewed since 2019

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%47+11.4Value 14%100+14.1Replies to reviews 7%30+2.1Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#76 of 82 dog trainersPosition by Experts Score among all companies we track in this category. · better than 7%
4.8 ★★★★★ 118 Google reviews · 21 photos
94%five-star reviews
15%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
48%reviews answered by the owner
May 2025latest review

Off Leash K9 Training, Syracuse at a glance

Google reviewers rate Off Leash K9 Training in Syracuse 4.8 out of 5 based on 118 reviews, with the owner replying to 48 percent of them. Customers frequently praise the board and train programs, noting daily video updates and significant improvements in leash walking, reactivity, and obedience. Recurring themes include effective communication and customized training approaches for various behavioral issues. However, some low-star reviews criticize the use of aversive tools like e-collars and highlight difficulties in scheduling consultations or coordinating between different trainers.

  • Google rating: 4.8 out of 5 from 118 reviews (94% five-star).
  • Reviews on this page: 118 Google reviews (90 with written comments, 11 with photos).
  • Owner responses: the business replied to 48% of reviews.
  • Most recent review: May 12, 2025.
  • Service: Dog Trainer serving Syracuse, New York.

Data from Google, last updated November 3, 2026.

Score profile vs other dog trainers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

Satisfaction75Reliability47Craft & service100Value100Momentum–Replies to reviews30Satisfaction: 75 (median 94)Reliability: 47 (median 94)Craft & service: 100 (median 99)Value: 100 (median 100)Replies to reviews: 30 (median 49)
This companyDog Trainers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Off Leash K9 Training, Syracuse: 75/100 on this factor. Category median: 94.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Off Leash K9 Training, Syracuse: 47/100 on this factor. Category median: 94.C
47
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Off Leash K9 Training, Syracuse: 100/100 on this factor. Category median: 99.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Off Leash K9 Training, Syracuse: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
–
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Off Leash K9 Training, Syracuse: 30/100 on this factor. Category median: 49.D
30

Bar = this company · dark tick = category median.

Star ratings

118 Google reviews we collected

  • 5 stars11194%
  • 4 stars22%
  • 3 stars00%
  • 2 stars00%
  • 1 star54%

Praise vs complaints

Phrases our text analysis found in 90 written reviews

  • Praise11894%
  • Complaints86%

Topic share

How often each topic comes up in the written reviews

  • Would recommend4637%
  • Quality & results2419%
  • Staff & attitude1915%
  • Communication1210%
  • Speed & response108%
  • Honesty & trust86%
  • Price & value76%

What customers talk about

We read 90 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “I would recommend her to anyone who needs the training skills to better their relationship with their dog.”
    “If you want to do e-collar training, I recommend Sit-Means-Sit.”
  • “We cannot thank Rose our trainer enough for the amazing work she did with our pup to work on all the basic and advanced commands.”
    “I spoke to Michelle about my terrible experience with Sam and after an hour conversation, she offered 2 off-site lessons to take place of my last 3 on…”
  • “Rosie transformed our Golden Retriever, Loki, from a well-meaning but disobedient pup into a well-mannered, attentive companion.”
    “Within the first 5 minutes of meeting Sam, she was condescending (like how dare I not already have a 100% perfectly trained dog?”
  • “Not only was he great at communicating about lessons/locations, but he was flexible in giving options and techniques that worked best for Lucy.”
  • “…k board and train program was finished, and when I had questions the next day (after we were home) he called me and went through them with me, and ask…”
  • “Her patience, expertise, and genuine love for dogs shine through in every aspect of her work.”
  • “This training was well worth it for my little over 1 year old golden doodle, Morgan.”

People customers mention

  • Sam 14 reviews
  • Dylan 10 reviews
  • Trey 7 reviews
  • Shepherd 6 reviews
  • Carissa 5 reviews
  • Amber 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Rachel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We rescued our boy Rizza as a puppy and as he got older he started to become reactive and we did not know how to control it. Walks were not fun, we felt like we could not take him anywhere. We did some basic trainings and he had some basic commands down, but once he was fixated on something he could not be…

Customer photo from Rachel's reviewCustomer photo from Rachel's reviewCustomer photo from Rachel's reviewCustomer photo from Rachel's review
BridgetLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

We cannot thank Rose our trainer enough for the amazing work she did with our pup to work on all the basic and advanced commands. She is like a new pup. Take the time to get training and ask for Rose you won’t regret it.

Marga9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

We had such an awesome experience with Rose at K9 training. She took awesome care of our golden puppy and helped her with her recall and leash walking skills. We received videos everyday with updates and can’t believe how much of a difference we see in our girl after a week!

Sydney1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I took my 5 year old rescue to off leash k9 for dog aggression/reactivity and obedience training about a year and a half ago. Amber and Sam were phenomenal, and gave us the skills we needed to keep working at home and after our lessons were finished. Her obedience and reactivity have improved so much that I was able…

Customer photo from Sydney's reviewCustomer photo from Sydney's review
Leandra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★

They use e-collars and prong collars, which are not necessary for most dogs. You can easily train a dog with positive reinforcement and get better results than using aversive tools. Would not recommend.

Chris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Trey, in one refresher lesson, taught me and the dog all we needed to know to safely walk. This was after two frustrating months of trying a head collar, a belly-band leash, treats … to get her to stop overpowering me and going bananas at birds, dogs, people. We walk as a great team, now. THANKS, Trey

Photos

Customer reviews

4.8 ★★★★★ 118 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Rachel Deveney2 reviewsTotal number of Google reviews Rachel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We rescued our boy Rizza as a puppy and as he got older he started to become reactive and we did not know how to control it. Walks were not fun, we felt like we could not take him anywhere. We did some basic trainings and he had some basic commands down, but once he was fixated on something he could not be redirected. We came to off leash k-9 in hopes that we could gain more control and confidence with Rizza and our whole outlook has completely changed for the better! Turns out Rizza is not reactive, he/we just needed the tools for success! Cas was our trainer and she gave us all the confidence and strength we needed! I would recommend her to anyone who needs the training skills to better their relationship with their dog. 100/10 🫶 Now we get to explore and experience all the adventures with Rizza by our side!

Randy SmithLocal Guide · 14 reviewsTotal number of Google reviews Randy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

"Our experience with Rosie during Loki's 3-week board and train program was nothing short of phenomenal! Rosie transformed our Golden Retriever, Loki, from a well-meaning but disobedient pup into a well-mannered, attentive companion. From the start, Rosie's professionalism and passion for dog training were evident. She took the time to understand Loki's unique needs and behaviors, customizing the training to fit him perfectly. Loki came back home a changed dog - he's calm, listens to commands, and his overall behavior has improved dramatically. Rosie's method was gentle yet firm, ensuring that Loki enjoyed his training while learning essential life skills. What's more, Rosie provided us with detailed guidance on how to maintain these behaviors at home, and add others making the transition seamless. Her patience, expertise, and genuine love for dogs shine through in every aspect of her work. If you're considering a board and train program, Rosie is the trainer you want for your dog. Thank you, Rosie, for giving us back a well-behaved, happy Loki!"

Response from the owner · a year ago

Thank you so much for your heartfelt review! We are thrilled to hear about Loki’s transformation and your wonderful experience with Rosie. Her dedication to understanding each dog’s unique needs and ensuring a positive training environment is what makes her so special. It’s fantastic to know that Loki has become a calm, attentive companion and that the tools Rosie provided are helping you maintain his progress at home. We’ll be sure to share your kind words with Rosie – she’ll be delighted to hear them! Thank you for trusting us with Loki’s training. We’re so glad we could help you and Loki build a stronger bond. If you ever have any questions or need additional support, don’t hesitate to reach out!

Bridget ThompsonLocal Guide · 19 reviewsTotal number of Google reviews Bridget has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We cannot thank Rose our trainer enough for the amazing work she did with our pup to work on all the basic and advanced commands. She is like a new pup. Take the time to get training and ask for Rose you won’t regret it.

Marga Franklin9 reviewsTotal number of Google reviews Marga has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had such an awesome experience with Rose at K9 training. She took awesome care of our golden puppy and helped her with her recall and leash walking skills. We received videos everyday with updates and can’t believe how much of a difference we see in our girl after a week!

Sydney Rae Stremick1 reviewTotal number of Google reviews Sydney has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I took my 5 year old rescue to off leash k9 for dog aggression/reactivity and obedience training about a year and a half ago. Amber and Sam were phenomenal, and gave us the skills we needed to keep working at home and after our lessons were finished. Her obedience and reactivity have improved so much that I was able to bring her with me recently to Acadia National Park. We got so many compliments from strangers over the weekend on how well behaved she was. I never could have done this with her if it weren't for Amber and Sam!!!

Leandra Stirling2 reviewsTotal number of Google reviews Leandra has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They use e-collars and prong collars, which are not necessary for most dogs. You can easily train a dog with positive reinforcement and get better results than using aversive tools. Would not recommend.

Alicia SegarraLocal Guide · 19 reviewsTotal number of Google reviews Alicia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We couldn't be happier with our experience with Off Leash K9 training. Our 2 year old dog is quite the mix... Australian Shepard, husky, and Rottweiler. He is high energy, stubborn, and has a lot to love to give. He hyper fixated on things and goes CRAZY when people come to the house, but now we know how to handle Ryder in this situations. We were really excited for our two-week board and train, but naturally a little nervous to leave our dog with somebody we didn’t know for so long. Our trainer was Trey. I honestly can’t say enough good things about him. His communication was phenomenal. He answered all of our questions and asked us a ton of questions about Ryder to make sure he had a good understanding of him before he got to work. We looked forward to our daily updates and videos. When we met Trey in person we could tell how much he loved dogs and that Ryder was in good hands. Now that we are done with training, we are SO grateful for this program and Trey. Trey did better than I cold have imagined. I honestly didn’t think Ryder would have been able to get to the point where he could do anything off of his leash and Trey proved me wrong! One of our last videos was of Ryder walking around Lowes in heel for a good amount of time. My mind was blown. I couldn’t believe it was the same dog. Last night my 9 year old son was able to take Ryder for a walk for the first time. Before Trey, Ryder was a puller and difficult to walk. After Trey, Ryder walked up and down the street with my son at heel the entire time. I can’t put into works how excited my son and I were and how much it meant to us. Trey, thank you for everything.

Chris Brown3 reviewsTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Trey, in one refresher lesson, taught me and the dog all we needed to know to safely walk. This was after two frustrating months of trying a head collar, a belly-band leash, treats … to get her to stop overpowering me and going bananas at birds, dogs, people. We walk as a great team, now. THANKS, Trey

Taylor Heitmann3 reviewsTotal number of Google reviews Taylor has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My 7 y/o Border Collie mix dog, Lola, just finished the two week board and train program with Travis. He cared for her as if she were one of his own, which was an incredible relief to someone like myself, as I’d never been away from my dog for more than 4 days. He is incredibly knowledgeable and honestly I don’t think I could have found a better trainer if I tried. Lola, who used to pull me down the street on our walks, can now heel beautifully both on AND off leash, and her off-leash recall is incredible. She also does incredibly well now with the “place” and “wait” command, and her door manners. I was so nervous for Lola to start any of the off-leash training (she used to be an escape artist with no recall) but I could tell through conversations, and the updates and photos/videos I received from Travis that her safety was top priority to him. I was comfortable and felt at ease the entire time she was with him. Dropping off my pup was nerve wracking but Travis was incredibly patient with me from the start. When I dropped her off, he could tell how nervous I was. He sent me photos of Lola two hours later to let me know she was settling in nicely. This was a huge relief for me. I put all my trust in Travis and let him take the lead. He did NOT disappoint. He never missed a daily update, and he sent me detailed information (including photos and videos) about what Lola was working on that day, and what he and Lola would work on next. He spent time going over everything with me when the two week board and train program was finished, and when I had questions the next day (after we were home) he called me and went through them with me, and asked how my pup was doing with everything. I have nothing but positive things to say about him and Off-Leash K9 Training. Thank you, Travis, for your hard work with Lola. This training is invaluable.

Stephannie RoziockLocal Guide · 45 reviewsTotal number of Google reviews Stephannie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Our 3 year old recently adopted great dane needed to learn manners when meeting new dogs due to limited exposure. After his first 3 lessons, plus our working with him at home, we had the foundation needed for camping season to start. By the end of his Dog Aggression plus Reactivity (includes basic), We were comfortable with our teens walking him, taking him to social situations (trunk or Treat, dog friendly establishments, camping, off leash in our yard, etc). When he needed a minor medical procedure done, the vet even commented on the positive change in his behavior. We had such a positive experience that by lesson 5, our adult son had his rescued GSD signed up for school.

Off Leash K9 Training, Syracuse on Google Maps →

Business details