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Ohio Pain & Rehabilitation

Physical rehabilitation center · Warren, OH · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%83+52.7Reliability 28%69+19.5Replies to reviews 8%59+4.9Experts Score= 77Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#9 of 10 dry needling clinicsPosition by Experts Score among all companies we track in this category. · better than 11%
4.8 ★★★★★ 86 Google reviews · 24 photos
94%five-star reviews
4.79★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
86%reviews answered by the owner
Aug 2026latest review

Ohio Pain & Rehabilitation at a glance

Google reviewers rate Ohio Pain & Rehabilitation 4.8 out of 5 stars based on 86 reviews, noting the owner responds to 86% of comments. Patients frequently praise the thorough evaluation, clear communication, and effectiveness of treatments such as spinal decompression, stem wave, and physical therapy for chronic pain and accident injuries. While most feedback highlights professional care and pain relief, some low-star reviews criticize reception staff for scheduling errors, misdirected appointments, and perceived rudeness or dismissiveness toward specific patient concerns.

  • Google rating: 4.8 out of 5 from 86 reviews (94% five-star).
  • Reviews on this page: 86 Google reviews (80 with written comments, 2 with photos).
  • Owner responses: the business replied to 86% of reviews.
  • Most recent review: August 20, 2026.
  • Service: Dry Needling Clinic serving Warren, Ohio.

Data from Google, last updated October 28, 2026.

Score profile vs other dry needling clinics

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

Satisfaction83Reliability69Craft & service–Value–Momentum100Replies to reviews59Satisfaction: 83 (median 94)Reliability: 69 (median 98)Momentum: 100 (median 100)Replies to reviews: 59 (median 78)
Ohio Pain & RehabilitationDry Needling Clinics median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ohio Pain & Rehabilitation: 83/100 on this factor. Category median: 94.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ohio Pain & Rehabilitation: 69/100 on this factor. Category median: 98.B
69
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 87.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ohio Pain & Rehabilitation: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ohio Pain & Rehabilitation: 59/100 on this factor. Category median: 78.C
59

Bar = this company · dark tick = category median.

Star ratings

86 Google reviews we collected

  • 5 stars8194%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star56%

Praise vs complaints

Phrases our text analysis found in 80 written reviews

  • Praise10295%
  • Complaints55%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude3936%
  • Would recommend3129%
  • Quality & results1615%
  • Speed & response87%
  • Honesty & trust87%
  • Communication55%

What customers talk about

We read 80 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “So knowledgeable and will find the root of the cause the right holistic way.”
    “She was rude, talked over me and wouldn’t let me speak.”
  • “I would recommend Dr Chris and his team to anyone looking for healing of an injury.”
  • “Efthimiou is extremely knowledgeable and took his time with us to thoroughly explain his treatment and answered all of our questions, which really bui…”
    “I was in terrible pain and went throughj the treatment and feel 100% better.”
  • “The staff is equally impressive—friendly, efficient, and always ready to help.”
  • “…his treatment and answered all of our questions, which really builds trust and confidence when you don’t know what to do.…”
  • “u is extremely knowledgeable and took his time with us to thoroughly explain his treatment and answered all of our questions, which really builds trus…”

People customers mention

  • Chris 36 reviews
  • Austintown 9 reviews
  • Kyle 6 reviews
  • Efthimiou 5 reviews
  • Jen 3 reviews
  • Theresa 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Craig2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Best experience I ever had with physical therapist. Kathy and Kyle were awesome. I will come back when I need more. To me, no substitues.

Brian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I was hurt from an accident at work. Dr Chris and the Physical therapists Jen and Scott were absolutely a godsend. I would recommend Dr Chris and his team to anyone looking for healing of an injury. Thanks

JoeLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I came in for shoulder pain from a broken scapula after having gone to physical therapy 3 times over the years. Their stem wave treatment finally eliminated the remaining pain. They really get to the root of it. Definitely recommended!

Dulcie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I cannot say enough about Dr. Efthimiou and his wonderful staff. My husband has had neck, hip, and back pain for a very long time and has not been able to find any substantial relief. Dr. Efthimiou is extremely knowledgeable and took his time with us to thoroughly explain his treatment and answered all of our…

Riley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I had a great experience at Ohio Pain & Rehab. Dr. Chris was extremely professional, knowledgeable, and took the time to explain everything clearly. The supporting staff was kind, patient, and guided me through every step of the process, which made a big difference. With their help, I was able to make my condition…

Cathy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

After being in a car accident, I was dealing with significant neck and back pain and wasn’t sure where to turn. Dr.Chris and his amazing staff were truly a blessing. From my very first visit, they made me feel comfortable and reassured during a stressful time. Dr. Chris took the time to thoroughly evaluate my…

Photos

Customer reviews

4.8 ★★★★★ 86 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Ed Komara Jr1 reviewTotal number of Google reviews Ed has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

So knowledgeable and will find the root of the cause the right holistic way.

Response from the owner · 2 months ago

Thank you so much for the kind review, Ed. We’re glad our team's knowledge and holistic approach helped find the root cause. We appreciate your trust and look forward to assisting you again.

Craig Popovich2 reviewsTotal number of Google reviews Craig has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best experience I ever had with physical therapist. Kathy and Kyle were awesome. I will come back when I need more. To me, no substitues.

Response from the owner · 2 months ago

Thank you thank you for your five star rating. We appreciate your kind words

Brian Lutz1 reviewTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was hurt from an accident at work. Dr Chris and the Physical therapists Jen and Scott were absolutely a godsend. I would recommend Dr Chris and his team to anyone looking for healing of an injury. Thanks

Response from the owner · 4 months ago

Thank you for the 5-star rating. We appreciate you taking the time to share it.

Joe V RohLocal Guide · 18 reviewsTotal number of Google reviews Joe has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I came in for shoulder pain from a broken scapula after having gone to physical therapy 3 times over the years. Their stem wave treatment finally eliminated the remaining pain. They really get to the root of it. Definitely recommended!

Response from the owner · 5 months ago

Thank you for your 5-star rating.

Nicholas KafantarisLocal Guide · 59 reviewsTotal number of Google reviews Nicholas has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dr. Efthimiou (Dr. "Chris") isn't just your average Chiropractor. Contrary to the reputation of "quackery" that sometimes this field can attract, he takes rehabilitation and your physical mobility professionally and seriously - and has made me into a believer! After my car accident, I could barely move my back and couldn't get more than 2-3 hours sleep. Using a combination of physical ("by hand") adjustments, lasers, & state-of-the-art machines which pull and make space in the discs in your spine - I was able to achieve a near perfect rehabilitation after only 6-8 months of treatment. Dr. Chris is friendly, charismatic, and extremely passionate about his practice. I also recall him regularly taking time to attend seminars/conventions in Florida to augment to his expertise. Even speaking to him, you can feel his passion for his field and for healing people. I highly recommend Dr. Chris and this establishment.

Response from the owner · 6 months ago

Thank you for the 5-star rating. We appreciate it.

Dulcie Kapsulis2 reviewsTotal number of Google reviews Dulcie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I cannot say enough about Dr. Efthimiou and his wonderful staff. My husband has had neck, hip, and back pain for a very long time and has not been able to find any substantial relief. Dr. Efthimiou is extremely knowledgeable and took his time with us to thoroughly explain his treatment and answered all of our questions, which really builds trust and confidence when you don’t know what to do. My husband is finally seeing results and we are able to more things together. If you are looking for a chiropractor who truly cares about his patients and has a fantastic team who makes the whole process seem effortless, I highly recommend Ohio Pain and Rehab

Response from the owner · 6 months ago

Thank you for your feedback.

Riley Galloway2 reviewsTotal number of Google reviews Riley has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a great experience at Ohio Pain & Rehab. Dr. Chris was extremely professional, knowledgeable, and took the time to explain everything clearly. The supporting staff was kind, patient, and guided me through every step of the process, which made a big difference. With their help, I was able to make my condition much more manageable and really helped get me on the right path to recovery. I highly recommend going to them!

Response from the owner · 6 months ago

Thank you for the 5-star rating. We appreciate it.

Cathy Galloway4 reviewsTotal number of Google reviews Cathy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

After being in a car accident, I was dealing with significant neck and back pain and wasn’t sure where to turn. Dr.Chris and his amazing staff were truly a blessing. From my very first visit, they made me feel comfortable and reassured during a stressful time. Dr. Chris took the time to thoroughly evaluate my injuries, explain my treatment plan, and answer all of my questions. I never felt rushed, and I always felt like my recovery was a top priority. The staff is just as wonderful—kind, supportive, and always accommodating with scheduling, which made a big difference while I was trying to manage everything after the accident. I’m so grateful for the care I’ve received here and highly recommend Ohio Pain and Rehab to anyone dealing with pain or recovering from an injury.

Response from the owner · 6 months ago

Thank you for the five-star review. We appreciate your feedback.

Jacob Bickley5 reviewsTotal number of Google reviews Jacob has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My name is Jacob B. Dr. E knows me. Can’t believe I’m doing this. Theresa is an amazing woman. However her fellow staff isn’t too amazing. I’m currently waiting to go to surgery may 29th 2026. I’m ordered to do therapy post op. Yet Dr. E and his wife kept saying I needed to do it. After speaking with my attorney who Dr. E is well acquainted with they still sent me messages about upcoming appointments after I was told they would be canceled due to me not being legally required until after post op. Also keep in mind I’m not receiving my workers comp pay just yet. After a brief discussion with katina I’ve come to understand the level of unprofessionalism that is there. She was rude, talked over me and wouldn’t let me speak. I wouldn’t bother if you’ve got a workers comp claim. Thank you for all that you did for me Theresa, you are truly a blessing and deserve so much in this life. 🙏

Response from the owner · 6 months ago

We're very sorry to hear about your upcoming surgery and pending workers' comp payments. Thank you for recognizing Theresa; we will share your kind words with her. Sometimes pre and post op therapy is warranted to increase strength and range of motion so post op therapy can be even more successful. We strive for the best possibile outcomes!

Debra ChiodyLocal Guide · 32 reviewsTotal number of Google reviews Debra has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dr Chris and his staff are the very best of us . They truly care about their patients. It's not just lip service. They truly fight for you . Teresa is the kind of caring person you want on your side . I recommend them . If I could give them 100 Stars I would

Response from the owner · 6 months ago

Thank you for your review. We appreciate your feedback.

Ohio Pain & Rehabilitation on Google Maps →

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