Google reviewers rate the business 4.7 out of 5 based on 1063 reviews, with the owner responding to 63% of them. Customers frequently describe the staff as friendly, professional, and efficient, noting that oil changes are typically completed quickly at fair prices. Recurring themes include thorough inspections and helpful communication regarding vehicle issues. However, some lower-rated reviews cite long wait times, missed safety checks, and instances of overcharging or service interruptions as common criticisms.
Google rating: 4.7 out of 5 from 1,063 reviews (85% five-star).
Reviews on this page: 1,063 Google reviews (815 with written comments, 7 with photos).
Owner responses: the business replied to 63% of reviews.
Most recent review: October 23, 2026.
Service: Oil Change Service serving Chico, California.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.7
★★★★★
1,063 reviews on Google
5★907
4★68
3★19
2★15
1★54
Reviews from Google, shown as published (original wording, unedited).
AK
Auralia KLocal Guide · 15 reviews
★★★★★
Very nice and professional. Pleasant experience
Price assessment: Reasonable price
Services: Air & cabin filter replacement
Service duration: 0–30 min
Response from the owner · 2 days ago
Wow Auralia, thanks for the review! Your kind words mean the world to us! Our crew will be here whenever you need us for your next oil change, so we hope to see you again soon!
Very friendly and efficient crew. Good experience. Will be back.
Price assessment: Reasonable price
Services: Oil change
Service duration: 0–30 min
Response from the owner · 3 days ago
Thank you, Ed! We sincerely appreciate your taking the time to share your experience with us! It is heartwarming to learn that our team made your visit enjoyable. We welcome you back for any of our services in the future!
These guys are always friendly, and knowledgeable!
Price assessment: Reasonable price
Services: Oil change
Service duration: 30–60 min
Response from the owner · 5 days ago
Thanks for your feedback, Katie! We’re all about giving our customers the best service possible and we’re glad you had a great time. We can’t wait to see you again in the future!
Staff is incredible, very communicative and helpful. I had clips missing under my hood, they noticed and asked if I wanted them added - completely complimentary. 10/10 would recommend!
Price assessment: Reasonable price
Services: Oil change
Service duration: 0–30 min
Response from the owner · a week ago
Thank you for visiting us Laine! We genuinely appreciate your positive feedback about your experience. We take great pride in serving our customers and eagerly anticipate your return the next time you need an oil change or any of our other services!
I waited a long time before a gentleman came out and told me that the car in the pit had complications and would be 15 more minutes. The pit next to me opened up and a truck pulled in and got served immediately. I left and came back the next day, first thing in the morning and only had a short wait.
Thank you for the awesome review, John! We’re thrilled to hear about your thoughts about our crew! Your feedback is valuable to us and we can’t wait to welcome you back soon!
Walked in, was greeted kindly, told exactly what to do, and was in and out within approximately 30 minutes. Staff was very kind and got the job done really quickly. Every time I have come in, I have had the same experience. Priced fairly.
Price assessment: Reasonable price
Services: Oil change
Service duration: 0–30 min
Response from the owner · a week ago
Appreciate the kind words and the positive rating, Jewell! We’re thrilled to hear about your service! We’re all about keeping your car running smoothly, and we’re proud of our crew! We appreciate your business and look forward to seeing you again soon!
The oil changers employees were knowledgeable and professional. Their service was quick and easy.
Price assessment: Great price
Services: Oil change
Service duration: 0–30 min
Response from the owner · a week ago
Thanks so much for your review, Jennifer! We’re so glad you had a great time with our oil change service. We appreciate your business and can’t wait to see you again soon!
Really good place to get your oil changed and excellent service!
Price assessment: Great price
Services: Transmission
Service duration: 0–30 min
Response from the owner · 2 weeks ago
We’re glad to hear about your experience with us, Luis! We’re thrilled everything went well and we’re always on the lookout for ways our crew can go above and beyond! We appreciate your business and can’t wait to see you again for your next oil change!
Thank you, Zachariah! We sincerely appreciate your taking the time to share your experience with us! It is heartwarming to learn that our team made your visit enjoyable. We welcome you back for any of our services in the future!