Customers frequently praise the shop for its professional communication, timely updates, and high-quality repairs on various vehicle issues. Positive feedback highlights the staff's courtesy, reasonable estimates, and willingness to handle insurance claims efficiently. However, some reviewers criticize the shop for rigid scheduling policies, such as refusing Monday estimates, and describe negative experiences with rushed interactions or staff dismissing potential work without thorough inspection.
Google rating: 4.8 out of 5 from 222 reviews (92% five-star).
Reviews on this page: 222 Google reviews (181 with written comments, 9 with photos).
Owner responses: the business replied to 0% of reviews.
Most recent review: September 8, 2026.
Service: Auto Body Shop serving Oklahoma City, Oklahoma.
Data from Google, last updated November 10, 2026.
Star ratings
222 Google reviews we collected
4.8of 5
5 stars20492%
4 stars94%
3 stars42%
2 stars10%
1 star42%
Praise vs complaints
Phrases our text analysis found in 181 written reviews
99%praise
Praise27999%
Complaints41%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude7326%
Quality & results7025%
Would recommend4917%
Price & value2910%
Speed & response2810%
Communication238%
Honesty & trust114%
What customers talk about
We read 181 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Its nice to be able to trust the people who ate working on your car.”
“They did a great job on my car and made the whole process really easy.”
“So if you've read this far, needless to say I highly recommend these people.”
“We immediately reached out to OBW and brought it in for an estimate - an estimate which was super reasonable and OBW took care of everything from that point.”
“…al vehicle hit while on hometime, sat all weekend to get it in for an estimate monday but this company apparently doesn't do estimates on mondays, nor…”
“Not only did they fix my car quickly, they went above and beyond in the detailing inside and out!”
“They kept me updated throughout the whole process and called to let me know how everything was going with my car.”
“They repaired/replaced the doors on my car and honestly went above and beyond the entire time.”
People customers mention
John8 reviews
Shawn4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
I highly recommend OKC Body Works! They repaired/replaced the doors on my car and honestly went above and beyond the entire time.
From setting up my appointment to making sure I got to Enterprise for my rental car, they made everything so easy. They kept me updated throughout the whole process and called to let me know how everything was going with my car.
The guys there are awesome and really made what could have been a stressful situation so much easier. I’m very happy with the work they did and the way they treated me. Definitely recommend them if you need any body work done!
Price assessment: Great price
Services: Painting, Body & Trim
Bob JonesLocal Guide · 20 reviewsiTotal number of Google reviews Bob has written across all businesses on Google Maps, not just this one.
I wouldn't bring my car anywhere else after my experience there today. Ty Johnson is the nicest guy I've met in a long time. He smiled the whole time I talked to him and he actually looked like he wanted to be there. He helped me apply some paint to a deep scratch on my wife's car and then helped me out with a dent on my car. I couldn't even get him to take a tip from me. I really appreciate him! I'll be bringing all my business to him and sending everyone I know his way.
Price assessment: Great price
Services: Painting, Body & Trim
De LeftwichLocal Guide · 65 reviewsiTotal number of Google reviews De has written across all businesses on Google Maps, not just this one.
It seems like today no matter what you do, no matter where you go, everyone does the absolute bare minimum. So imagine my surprise when I get my car back after a wreck, that not only did they put in my child's car seat FOR ME. They had washed my car, and they had fix my rear view mirror which was coming off without me asking. They had buffed my headlights. I am a single mother working full time and going to school. These people were so professional, so kind and went so above and beyond in everything. Every conversation from just calling to see if they could take my car to actually picking it up. Every step of the way with them, the whole process was ridiculously easy and they were so just willing to listen and understand and actually be helpful. Which is so rare lately. So if you've read this far, needless to say I highly recommend these people. They have my loyalty for as long as I'm here.
Thank you Oklahoma body works, for making a major inconvenience in my life, so much easier.
P.S. My son calls you guys the car ambulance. Because our car was hurt and needed help. 😂
Price assessment: Reasonable price
Services: Painting, Service not listed
Rick BrightwellLocal Guide · 70 reviewsiTotal number of Google reviews Rick has written across all businesses on Google Maps, not just this one.
Absolutely incredible work and excellent customer service! I highly recommend them because its very clear that they care about their customers and believe in doing a good job!
Price assessment: Great price
Services: Body & Trim
Tuff 405 Glover3 reviewsiTotal number of Google reviews Tuff has written across all businesses on Google Maps, not just this one.
I took my wife’s 2023 Palisade in for paint peeling off, the guys were great to work with, car looks brand new again! Downtime and cost was minimal! Thanks again OBW!
Services: Painting, Body & Trim
Val Gutierrez6 reviewsiTotal number of Google reviews Val has written across all businesses on Google Maps, not just this one.
They did a great job on my car and made the whole process really easy. I appreciated that they kept me updated with calls along the way, so I always knew what was going on. They also finished my car in just three days, which was way faster than I expected. Overall, great service, great communication, and my car looked amazing when I got it back.
Raul Gutierrez2 reviewsiTotal number of Google reviews Raul has written across all businesses on Google Maps, not just this one.
A few weeks ago they replaced my door handle with some time constraints and they really worked hard to be so flexible with the headaches I gave them calling to check in on the status and they came thru with such patience, understanding with so much respect toward me
They have been there a long time and do great work!
Price assessment: Great price
Services: Service not listed
Isabelle Smith5 reviewsiTotal number of Google reviews Isabelle has written across all businesses on Google Maps, not just this one.
From start to finish, the experience was smooth, professional, and stress-free. My car looks great—like the damage never even happened. They kept me updated throughout the process and were easy to work with. If you’re looking for top-quality repairs and excellent customer service, this is the place to go. Highly recommend!
