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Old City Millwork, Inc.
Old City Millwork, Inc. at a glance
Customers praise Old City Millwork for its custom cabinetry, built-ins, and complex woodwork, highlighting the team's craftsmanship, attention to detail, and use of premium materials. Reviewers frequently note the company's professionalism, clear communication, punctuality, and flexibility during the design process, while also describing the pricing as competitive. With a perfect five-star rating from twenty-seven reviews, no recurring criticisms are evident in the provided excerpts, and the owner responded to nearly half of the feedback.
- Google rating: 5.0 out of 5 from 27 reviews (100% five-star).
- Reviews on this page: 27 Google reviews (23 with written comments, 3 with photos).
- Owner responses: the business replied to 48% of reviews.
- Most recent review: September 24, 2026.
- Service: Carpenter serving Memphis, Tennessee.
Data from Google, last updated November 9, 2026.
Star ratings
27 Google reviews we collected
- 5 stars27100%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 23 written reviews
- Praise3897%
- Complaints13%
Topic share
How often each topic comes up in the written reviews
- Quality & results1333%
- Staff & attitude1128%
- Would recommend615%
- Speed & response38%
- Communication38%
- Price & value25%
- Honesty & trust13%
What customers talk about
We read 23 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Wonderful job as always from Stanley Craig helping out with the Martin's new kitchen!”
“Old City Millwork is friendly, professional, and does stunning work.”
“There is not another cabinetry or millwork company in Memphis that I would recommend!”
“They were responsive and accommodating when I changed my mind.”
“They are professional in every step of the process, from design to install and their communication could not be better.”
“The premium product and service provided by Posey and his craftsmen was worth every penny.”
“Beautiful craftsmanship and professional, timely, reliable service!”
People customers mention
- Craig 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
5.0 ★★★★★ 27 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
We recently hired Old City Millwork to custom design and build a vent hood for our kitchen. We are extremely pleased with the final product. Stanley Craig managed the process for us and he was first class from start to finish. From design to color match to installation, the entire process was flawless. Thanks Old City, great job!
Thanks so very much for your review. While there was a hiccup during installation, we really appreciate your understanding and patience. From the photos, it looks like everything turned out wonderfully. Enjoy!
Old City Millwork is friendly, professional, and does stunning work. Hayley Davis Interiors loves partnering with their team. They recently built our office cabinets, and we couldn’t be happier with how beautifully everything turned out.
Thank you, Hayley. We so enjoy working with you and your clients. Always a pleasure to work with creative and professional people like you. All the best!
Wonderful job as always from Stanley Craig helping out with the Martin's new kitchen!!!
As a customer, I’ve been truly impressed by the exceptional craftsmanship and quality of cabinetry from OCM. Every detail reflects careful workmanship and the use of premium materials that feel built to last. The designs perfectly balance style and function, transforming my space in a way that is both beautiful and practical. Posey and Stanley shared their expertise in the design process to help ensure every detail was considered as we crafted our design to fit our daily needs. The end result is cabinetry that exceeded my expectations in every way.
I've worked with Old City on multiple projects and they've always been wonderful to work with. They are professional in every step of the process, from design to install and their communication could not be better. There is not another cabinetry or millwork company in Memphis that I would recommend!
Stanley did an incredible job on our custom bar. From start to finish, his attention to detail, craftsmanship, and professionalism were exceptional. He took our vision and elevated it the design, finishes, and overall quality exceeded our expectations. The end result is not only stunning but feels perfectly tailored to our space. Highly recommend Stanley if you’re looking for someone who truly takes pride in their work and delivers on every detail.
The folks at Old City were patient as I took my sweet time nailing down a design. They were responsive and accommodating when I changed my mind. Kyle, my Old City liaison and sounding board, was cheerful, timely, and flexible. I cannot recommend these folks highly enough.
They did a great job - exactly what I wanted, but better. They were very easy to work with, got here when they said they would, and did excellent work. I will definitely call on them again should I need similar work done!
Hi, Liz. Thank you for your kind words. It was a pleasure working for you.
The artistry and craftsmanship of the woodwork in an elaborate wall of built-in bookshelves, cabinets, and art spaces deserves an A+….Even better was the transformation of a guest room into a wood paneled study with every bell and whistle. Each day, I see some new, custom detail that I had missed before. When I pass my hands over any part of the millwork, all I feel is silk. The artists are all gentlemen.
Business details
- Address: 518 Cumberland St, Memphis, TN 38112
- Phone: (901) 454-1855
- Website: oldcitymillwork.com
- Service area: Memphis, TN