Old Towne Termite and Pest Control logo
Old Towne Termite and Pest Control
San Juan Capistrano, CA · 4.8★ (40)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%29+10.1Reliability 15%60+9Craft & service 20%72+14.4Value 10%64+6.4Momentum 8%64+5.1Track record 7%9+0.6Accountability 5%16+0.8Experts Score= 46Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.46
RankPosition by Experts Score among all companies we track in this category.#18
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).—
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.0%

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Old Towne Termite and Pest Control for cockroach extermination

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Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$188
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 65/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 20

All 6 Google reviews tagged “Cockroach extermination”

★★★★★ Jeanne · Edited 3 years ago

Rob at Old Towne is extremely conscientious and responsive and does an excellent job! We had so many ants when I first called Rob. He did an amazing job getting rid of all the ants, crickets and other bugs that seemed to be increasing with time. He is very professional and respectful and knows how to get rid of…

Ant exterminationCockroach exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Evan · 3 years ago

Rob was fantastic. Very easy to communicate and clear about what he was going to do and our end goal. He took pictures and videos throughout the process which was great, as he was going places I wouldn’t! Rob is a true professional and someone I highly recommend.

Bug & insect exterminationCockroach exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Adam · 3 years ago

Rob is the man! Been using him for several years now and have recommended him to several neighbors. Happy to support a local Old Towne Orange business!

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Malia · 3 years ago

Rob at Old Towne Termite is very professional and informative. I love the products he uses. It smells good and my dog doesn't have any reactions to it. As the rain has stopped the mosquitoes returned. Thank goodness Rob was able to get to my house and rid those bugs. I would use and recommend them to any and everyone.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Jasmine · 4 years ago

Definitely recommend! They were professional, open to answering all my questions, and responsive!

Ant exterminationCockroach exterminationMosquito extermination+ Professionalism
★★★★★ John · 5 years ago

Rob is very personable, polite and takes pride in his work. He was on time and took care of business. Rob worked efficiently and got the job done in a timely manner. I highly recommend Old Towne Termite!

Ant exterminationCockroach exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality

Why it scores 46How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%29+10.1Reliability 15%60+9Craft & service 20%72+14.4Value 10%64+6.4Momentum 8%64+5.1Track record 7%9+0.6Accountability 5%16+0.8Experts Score= 46Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction29
Reliability60
Craft & service72
Value64
Momentum64
Track record9
Accountability16

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