Customers frequently cite punctuality, clear communication, and reasonable pricing for landscaping, concrete, and masonry projects. Recurring themes include efficient scheduling and thorough site cleanup. However, several low-star reviews highlight inconsistent responsiveness, specifically noting unanswered phone calls, delayed estimates, and unreturned communications, which contrasts with the generally positive feedback regarding on-site work quality.
Google rating: 4.8 out of 5 from 114 reviews (95% five-star).
Reviews on this page: 114 Google reviews (108 with written comments, 19 with photos).
Owner responses: the business replied to 60% of reviews.
Most recent review: October 10, 2026.
Service: Stone Masonry Service serving El Paso, Texas.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.8
★★★★★
114 reviews on Google
5★108
4★0
3★1
2★0
1★5
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 108 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I had a great experience with Old West El Paso Construction!”
“You will be pleased with the work and professionalism!”
“They provided a free estimate and came out very quickly to assess the roof.”
“If you're looking for reliable roof maintenance in Las Cruces, I highly recommend them!”
“I could not recommend him more and absolutely welcome any questions about his services!”
“Javier and his crew came to Las Cruces and quoted a reasonable price compared to local quotes.”
“I then sent a detailed email for an estimate and tried following up a week later by texting without any further response.”
“From start to finish, he was professional, reliable, and paid great attention to detail.”
“Also, they are very good at keeping you up to date with good communication.”
“Other contractors either didn't respond or literally laughed at us.”
People customers mention
Javier21 reviews
Cruces4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Jobs customers hired them for— from Google's service tags and the review text
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
Sabrina4 reviewsiTotal number of Google reviews Sabrina has written across all businesses on Google Maps, not just this one.
I had a great experience with Old West El Paso Construction! They provided a free estimate and came out very quickly to assess the roof. They were flexible with payment options, which made the process much easier. The roof maintenance was completed in a timely manner, and the quality of the work was excellent. If you're looking for reliable roof maintenance in Las Cruces, I highly recommend them!
Response from the owner · 3 months ago
Sabrina,
Thank you for trusting OWEPC to maintenance your roof. We appreciate you and your family.
JMLocal Guide · 49 reviewsiTotal number of Google reviews JM has written across all businesses on Google Maps, not just this one.
Their website says available 24/7 but I've been calling them daily and they don't answer the phone and never return the call back but it's okay though because I barely found out today from a friend of mine that hired them that their work sucks and it's bad quality especially when it comes to their concrete work so I won't be calling them again
Response from the owner · 5 months ago
Hi JM, we take customer feedback seriously, which is why we were concerned to see this review. We answer our calls directly whenever possible and also return missed calls and voicemails promptly. After reviewing our records, we were unable to locate any calls or voicemails associated with your name or profile.
We also could not identify any recent concrete project connected to the concerns mentioned. It’s possible there may be some confusion or that you may have us mistaken for another company.
At OWEPC, we take pride in the quality of our work and in treating our clients professionally and respectfully. If you did attempt to reach us or if your friend was in fact a customer of ours, we would genuinely appreciate the opportunity to speak directly and address any concerns. Please feel free to contact me directly. Call or text 915.217.8471 please.
Otero Diana8 reviewsiTotal number of Google reviews Otero has written across all businesses on Google Maps, not just this one.
Old West Construction helped me with installing safety bars in my doorways. They did a great job and completed the job in a timely manner. I live out here in La Mesa New Mexico so they are not just available in Texas. You will be pleased with the work and professionalism!
Response from the owner · 6 months ago
Ms. Dee.
Thank you so much for trusting in Old West to install your safety bars and for the opportunity to serve you. We appreciate you.
Blessings!
Peggy Meredith11 reviewsiTotal number of Google reviews Peggy has written across all businesses on Google Maps, not just this one.
We are so pleased with our experience with Old West El Paso Construction. They arrived on time and worked diligently to remove the grass and prepare our yard for installation of turf. The end result exceeded our expectations plus they finished a day early!
Services: Artificial turf installation
Response from the owner · 8 months ago
Peggy,
We appreciate you and Mike so much for trusting Old West to install your turf. We work hard to produce a good quality product and it makes our hearts happy to know you guys are pleased and satisfied with our company.
Blessings!
Wesley Cummings4 reviewsiTotal number of Google reviews Wesley has written across all businesses on Google Maps, not just this one.
Old West El Paso replaced my water heater. They were very responsive due to my situation. They had me on their schedule right away and had it replaced in just a couple of days after I called them. Javier was knowledgeable and knew exactly what my new water heater needed for the instillation.
I am very appreciative of the quick response and excellent service! I recommend Old West El Paso for your construction needs they are good people and very good at their jobs. Thank you OWEP Constuction!
Response from the owner · 8 months ago
Wesley,
Thank you for giving us the opportunity to take care of you and for trusting us with your water heater replacement. We appreciate you!!!
Saulo Garcia7 reviewsiTotal number of Google reviews Saulo has written across all businesses on Google Maps, not just this one.
Had some material delivered. We were very pleased with the delivery! It was good quality material delivered at a timely fashion. Highly recommended! Will definitely use their services in the future again!!
Response from the owner · Edited 8 months ago
Thank you for the great review! We’re happy to hear you were satisfied with the quality materials and on-time delivery. Customer satisfaction is our priority, and we appreciate the recommendation. We look forward to assisting you again!!
Matthew Garcia jr4 reviewsiTotal number of Google reviews Matthew has written across all businesses on Google Maps, not just this one.
Old West Construction did an amazing Job for me. The team is well equipped and ready to tackle any job given. I appreciate Javier as he was very detailed and knowledgeable about what they were doing. A BIG BIG THANK YOU!
Services: Grass seeding
Response from the owner · 9 months ago
Matthew,
Thank you for giving Old West an opportunity to serve you and your family out there in Las Cruces and for trusting us with your irrigation systems. We appreciate you all!!!
Leonardo Ramirez3 reviewsiTotal number of Google reviews Leonardo has written across all businesses on Google Maps, not just this one.
They are wonderful. They work hard and they work fast, and they get the job done well. Also, they are very good at keeping you up to date with good communication.
Response from the owner · a year ago
Meghan,
Thank you so much for continuing to trust Old West with your home needs and maintenance. We appreciate you all so very much.
Blessings
D G7 reviewsiTotal number of Google reviews D has written across all businesses on Google Maps, not just this one.
Excellent work and fast too.
Had a damaged forty feet part of a full brick wall in the Upper Valley demolished and built within a week. The crew is professional, works together well and efficiently. Clean up is done every day while on the job. Javier is an easy contractor to work and communicate with. We will most certainly use this company for many future projects. Thanks Old West El Paso Construction!
Response from the owner · a year ago
D,
Thank you and your husband so much for hiring us and trusting us with your project. We certainly appreciate you guys very much and we are happy to you being very satisfied with our work. We look forward to further serving you and your family.
