iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#5 of 49 event venuesiPosition by Experts Score among all companies we track in this category. · better than 92%
4.9★★★★★258 Google reviews · 24 photos
93%five-star reviews
4.83★last 12 monthsiAverage stars on reviews from the last 12 months only.
1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate this venue 4.9 out of 5 based on 258 reviews, with the owner responding to 71% of them. Clients frequently praise the historic industrial space, transparent pricing, and the staff's rapid communication and flexibility for customizing decor. They also value the recommended vendor list and day-of coordination services. However, some lower-rated reviews criticize acoustic issues, insufficient evening lighting, and logistical problems regarding table spacing and food service timing during large events.
Google rating: 4.9 out of 5 from 258 reviews (93% five-star).
Reviews on this page: 258 Google reviews (221 with written comments, 81 with photos).
Owner responses: the business replied to 71% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
This companyEvent Venues median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Olio | Historic Wedding & Event Venue: 90/100 on this factor. Category median: 76.A
90
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Olio | Historic Wedding & Event Venue: 92/100 on this factor. Category median: 90.A
92
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Olio | Historic Wedding & Event Venue: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Olio | Historic Wedding & Event Venue: 100/100 on this factor. Category median: 88.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Olio | Historic Wedding & Event Venue: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Olio | Historic Wedding & Event Venue: 100/100 on this factor. Category median: 34.A
100
Bar = this company · dark tick = category median.
Star ratings
258 Google reviews we collected
4.9of 5
5 stars24193%
4 stars104%
3 stars42%
2 stars31%
1 star00%
Praise vs complaints
Phrases our text analysis found in 221 written reviews
98%praise
Praise35698%
Complaints92%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude11732%
Speed & response6819%
Would recommend6819%
Quality & results3710%
Communication3610%
Honesty & trust257%
Price & value144%
What customers talk about
We read 221 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“From our initial tour, the Olio team was so helpful and accommodating.”
“Olio was the first venue we looked at in person and immediately knew we wanted to have our wedding there.”
“We would highly recommend Olio to any couple who wants a venue that has flexibility, but also a lot of character.”
“I can't recommend Olio enough for your wedding or event!”
“The venue was gorgeous and they did a great job setting up all of our homemade decorations and getting everything just right.”
“Flat concrete walls do not look modern, they look awful.”
“Alison and Sarah were super supportive throughout the planning process and were very rapid and informative with all their communication.”
“…rectly themselves or recommending a great partner that they know and trust (such as the caterer we ended up choosing.…”
“The add-ons they offer such as the lights in the greenery were also well worth it.”
People customers mention
Sarah91 reviews
Hitch19 reviews
Without16 reviews
Boston9 reviews
Inn8 reviews
Shore8 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Mario5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Olio was the first venue we looked at in person and immediately knew we wanted to have our wedding there. From our initial tour, the Olio team was so helpful and accommodating. The space is beautiful and speaks for itself. It's incredibly well taken care of and acts as a blank slate for whatever vision you have. Our…
Meghan5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
We had our wedding here in August 2026 and had a phenomenal experience. Alison and Sarah were super supportive throughout the planning process and were very rapid and informative with all their communication. We also hired the without a hitch services that they offer which were phenomenal. Alison was our day of…
KevinLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
We had our wedding party/celebration here and it was fantastic! They made sure we had everything we needed -- by either providing it directly themselves or recommending a great partner that they know and trust (such as the caterer we ended up choosing.) They had great communication throughout the whole process. We…
Emily9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
From the moment we toured Olio, we knew it was the right fit. It started with Sarah’s great communication, which continued throughout the whole process! While touring, so many other places started to look the same and gave us minimal opportunities to make the experience really “us”. You truly have control to make…
Vi8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
We were so happy about our decision in booking Olio as our wedding venue! Toward the beginning we were nervous that it’d be difficult to fill the space with decoration to match our vision, but with their lighting (the string lights are absolutely gorgeous) and the naturally tasteful wooden beams and floor, and with…
Maria7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We want to take a moment to deeply and sincerely thank the Olio team for their hard, intentional work. This team is not only professional but also experts and gifted human beings. We are so happy we decided to use Without A Hitch services, as well. Sarah was incredible to work with. The vision for our wedding day…
Olio was the first venue we looked at in person and immediately knew we wanted to have our wedding there. From our initial tour, the Olio team was so helpful and accommodating. The space is beautiful and speaks for itself. It's incredibly well taken care of and acts as a blank slate for whatever vision you have. Our guests continue to talk about how beautiful the space was weeks after our wedding. The vendors they've partnered themselves with are outstanding and contributed to making our wedding day special.
Capacity level: 100–200 people
Response from the owner · 3 days ago
Mario! There was definitely a point in the planning process where I said: wow, this is going to be such a unique and interesting wedding. And you two did not disappoint. From your incredible linens and color scheme to your wonderful menu to your personal vows to the rockin' dance party. No notes, truly, it was customized impeccably for you and Liz. Sending you two a hug - miss you already! 🖤 The Olio team
Meghan & Tom5 reviewsiTotal number of Google reviews Meghan has written across all businesses on Google Maps, not just this one.
We had our wedding here in August 2026 and had a phenomenal experience. Alison and Sarah were super supportive throughout the planning process and were very rapid and informative with all their communication. We also hired the without a hitch services that they offer which were phenomenal. Alison was our day of coordinator and we could not have had the spectacular wedding that we did without her help. The venue was gorgeous and they did a great job setting up all of our homemade decorations and getting everything just right. The add-ons they offer such as the lights in the greenery were also well worth it. We would highly recommend Olio to any couple who wants a venue that has flexibility, but also a lot of character. Not to mention a superstar staff! We are so grateful we went with Olio!
Capacity level: 50–100 people
Response from the owner · 3 days ago
Meghan and Tom,
Thank you kindly for this wonderful review. Working together throughout your planning process was a pleasure, including having Allison onsite to support the big day. You chose the perfect upgrades to the space for your wedding and it looked beautiful. Wishing you a wonderful upcoming holiday season as a married couple! 🖤 Sarah and Allison
Kevin SullivanLocal Guide · 16 reviewsiTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
We had our wedding party/celebration here and it was fantastic! They made sure we had everything we needed -- by either providing it directly themselves or recommending a great partner that they know and trust (such as the caterer we ended up choosing.) They had great communication throughout the whole process. We can absolutely recommend Olio for your next event with no hesitation.
Capacity level: 50–100 people
Response from the owner · 3 weeks ago
Kevin,
Thank you and Marly for this sweet sweet review. It was so fun working together on planning your party. I remember when you came through last December to tour and told me about the celebration you wanted to have, before you eloped in April. I think we pulled it off the party beautifully!! Congrats to you both. Wishing you a wonderful winter ahead as newlyweds.
Best,
Sarah and the Olio team
Emily Venskytis9 reviewsiTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
From the moment we toured Olio, we knew it was the right fit. It started with Sarah’s great communication, which continued throughout the whole process! While touring, so many other places started to look the same and gave us minimal opportunities to make the experience really “us”. You truly have control to make it the wedding of your dreams down to the last detail! For someone like me at first honestly that seemed a little overwhelming. But one of the best parts of Olio is the amazing team of vendors that work with them. You can pick the vendors that feel right, while knowing everyone on the list has the experience in the space to execute your ideas successfully. And if you don’t have ideas (like me) they’ll help you with great suggestions! Everyone we worked with was so supportive. It was absolute perfection.
Capacity level: 50–100 people
Response from the owner · 3 weeks ago
Emily and Paul,
I legitimately gasped when I opened my review page and saw this incredible kind note and the PHOTO!! ✨ You did such a wonderful job with your planning and it was an honor to support you. You struck the perfect balance between personal details and letting the historic space speak for itself. The ceremony was heartfelt, dinner was warm and intimate, the cookie table was endless, and dancing was rocking with an incredible band!! Thank you for trust me from start to finish and choosing Olio for your wedding. It was an honor and a pleasure 🖤🖤🖤 Sarah
Vi8 reviewsiTotal number of Google reviews Vi has written across all businesses on Google Maps, not just this one.
We were so happy about our decision in booking Olio as our wedding venue! Toward the beginning we were nervous that it’d be difficult to fill the space with decoration to match our vision, but with their lighting (the string lights are absolutely gorgeous) and the naturally tasteful wooden beams and floor, and with the help of their fabulous appointed caterer (shout out to Vinwood!), we ended up having such a beautiful space that’s both warm and fun. And the owners Sarah and Allison have both been extremely helpful throughout the whole planning process! Thank you!!
Response from the owner · 3 weeks ago
Hi Violet! Working with you and Thomas to plan your wedding was such a pleasure. It was a beautiful and heartfelt wedding full of unique and cozy touches, from start to finish. We were honored by the chance to be by your side throughout the planning process and to see the completed vision for your wedding come to life.
Sending our best wishes on your newlywed journey!
Sarah and Allison
Cheryl NoceraLocal Guide · 46 reviewsiTotal number of Google reviews Cheryl has written across all businesses on Google Maps, not just this one.
We want to take a moment to deeply and sincerely thank the Olio team for their hard, intentional work. This team is not only professional but also experts and gifted human beings. We are so happy we decided to use Without A Hitch services, as well. Sarah was incredible to work with. The vision for our wedding day was brought to life and protected, largely due to the team's palpable devotion to their craft, leaving a positive and lasting impact on our guests and us.
Infinite appreciation to helping us on our most special day yet!
Capacity level: 50–100 people
Response from the owner · a month ago
Gab! What an incredible wedding day that we had the pleasure of hosting for you and Claudia. It was everything that we talked about during the planning: intimate, beautiful, heartfelt, warm, delicious, and FUN! Thank you for choosing to work with our small business on this very special day. I'm hoping that you two have a lifetime of beautiful memories together, with your June wedding date as a highlight!
Hugs,
Sarah
tina huang10 reviewsiTotal number of Google reviews tina has written across all businesses on Google Maps, not just this one.
