Lawn care service · Little Rock, AR · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%53+12.8Value 14%100+14.1Replies to reviews 7%87+6.2Craft & service penalty51−4.9Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#16 of 16 sidewalk contractorsiPosition by Experts Score among all companies we track in this category. · better than 0%
4.7★★★★★75 Google reviews · 23 photos
92%five-star reviews
4.80★last 12 monthsiAverage stars on reviews from the last 12 months only.
8.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Reviewers highlight the company's broad range of services, including lawn maintenance, landscaping, irrigation, and holiday lighting, often praising the staff's friendliness, thoroughness, and fair pricing. Positive feedback frequently notes quick response times and the family-oriented nature of the business. However, lower-rated reviews identify recurring issues with scheduling reliability, such as last-minute cancellations and missed appointments, along with complaints regarding high estimate costs and a lack of follow-up on plant replacement guarantees.
Google rating: 4.7 out of 5 from 75 reviews (92% five-star).
Reviews on this page: 75 Google reviews (61 with written comments, 5 with photos).
Owner responses: the business replied to 97% of reviews.
Most recent review: September 28, 2026.
Service: Sidewalk Contractor serving Little Rock, Arkansas.
Data from Google, last updated November 8, 2026.
Score profile vs other sidewalk contractors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Olive BranchSidewalk Contractors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Olive Branch: 73/100 on this factor. Category median: 89.B
73
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Olive Branch: 53/100 on this factor. Category median: 81.C
53
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Olive Branch: 51/100 on this factor. Category median: 96.C
51
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Olive Branch: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Olive Branch: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Olive Branch: 87/100 on this factor. Category median: 100.A
87
Bar = this company · dark tick = category median.
Star ratings
75 Google reviews we collected
4.7of 5
5 stars6992%
4 stars00%
3 stars00%
2 stars23%
1 star45%
Praise vs complaints
Phrases our text analysis found in 61 written reviews
97%praise
Praise9397%
Complaints33%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price360%
Reasonable240%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2324%
Would recommend2021%
Speed & response1920%
Quality & results1819%
Price & value1213%
Communication33%
Honesty & trust11%
What customers talk about
We read 61 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I appreciate the fact that your team operates like a family run business and is so attentive to the needs of all customers.”
“Joe is a fantastic pest control specialist he does amazing work and I would recommend him to anyone and I have.”
“I give them one star (only choice) because if it were up to me I would not use or recommend this company.”
“They came quickly, addressed our problem and guaranteed service.”
“I switched all of my lawn care to Olive Branch and they are doing an outstanding job.”
“They left clean lines on the lawn and all for a fair price!”
“Works hard to take care of our needs and communicates very well”
“Came by quoted my job honestly and stood behind it.”
People customers mention
Landscaping3 reviews
Landscape3 reviews
Management3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Olive Branch for 8 kinds of job. Pick one to see what they paid and said.
RRichard4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
They came quickly, addressed our problem and guaranteed service. The absolute best service was provided! Highly recommend.
Great price
DDwight9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I switched all of my lawn care to Olive Branch and they are doing an outstanding job. They have excellent customer service in addition to taking great care of my lawn. I appreciate the fact that your team operates like a family run business and is so attentive to the needs of all customers. Thank you for taking care of me.
Lawn careYard work
SSpencer1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Chirstopher and Joshua were a great help for me friday. I had a situation come up where I had to dig up a sewer line and raise it in the area they were working in. They were quick to jump in and help me out even when they didn't have to. I greatly appreciate both of them for helping me, it saved me a lot of time and…
TTimothyLocal Guide · 123 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Great Family Oriented, friendly Company that will take care of any outside around the house to-do's or bring your dream of a magnificent back patio paired with beautiful landscaping to reality!!
Custom Flowerbeds, Water & light fixtures/Features, Large Rock Features, Rockbeds, Irrigation install/problems…
Stone landscapingWalkway landscapingLandscape design construction
KKevin1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★
Called and talked to Kevin about getting some gravel delivered. He said yeah no problem. I’ll try to get out there today but not be tomorrow. He didn’t make it that day so the next day I waited all morning in the afternoon didn’t hear nothing from him. finally I called. Kevin says oh I am so sorry. I had some things…
Stone landscaping
KKathy2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
I absolutely love the job these guys did! They cleaned up when done & all I had to do was enjoy the view! Thanks so much for a wonderful job!!
Great priceRock landscapingLandscape designLot clearing
They came quickly, addressed our problem and guaranteed service. The absolute best service was provided! Highly recommend.
Price assessment: Great price
Response from the owner · a month ago
Thank you so much for the review! We are thrilled to hear that we came quickly, addressed your problem, and that you experienced the absolute best service with our guaranteed work. We truly appreciate your high recommendation!
D
Dwight Phillips9 reviewsiTotal number of Google reviews Dwight has written across all businesses on Google Maps, not just this one.
I switched all of my lawn care to Olive Branch and they are doing an outstanding job. They have excellent customer service in addition to taking great care of my lawn. I appreciate the fact that your team operates like a family run business and is so attentive to the needs of all customers. Thank you for taking care of me.
Services: Lawn care, Yard work
Response from the owner · 2 months ago
Dwight, this means so much to us! Thank you! We strive for these compliments 😊
S
Spencer Noggle1 reviewiTotal number of Google reviews Spencer has written across all businesses on Google Maps, not just this one.
Chirstopher and Joshua were a great help for me friday. I had a situation come up where I had to dig up a sewer line and raise it in the area they were working in. They were quick to jump in and help me out even when they didn't have to. I greatly appreciate both of them for helping me, it saved me a lot of time and effort. Those 2 guys are some hard workers.
Response from the owner · 3 months ago
We are so glad to hear that Christopher and Joshua were a great help to you on Friday. We appreciate you recognizing their hard work and willingness to jump in and help you with your situation! They really are great employees! 😊
T
Timothy “Chef Sweet-T” MontgomeryLocal Guide · 123 reviewsiTotal number of Google reviews Timothy has written across all businesses on Google Maps, not just this one.
Great Family Oriented, friendly Company that will take care of any outside around the house to-do's or bring your dream of a magnificent back patio paired with beautiful landscaping to reality!!
Custom Flowerbeds, Water & light fixtures/Features, Large Rock Features, Rockbeds, Irrigation install/problems
Plant/shrub install & removel
Sod installs.
Mulch removel & re-mulching
Lawncare Maintenance:
Mowing/Weedeating
Unwanted weeds removel
Triming shrubs
Leaf Removels
Turf Care division
Insects & rodent control
Christmas Lights
Services: Stone landscaping, Walkway landscaping, Landscape design construction, Irrigation system repair & maintenance, Rock landscaping, Landscape installations, Outdoor water feature design, Flea & mite extermination, Yard landscaping, Yard grading, General pest inspection, Lawn care, Tree landscaping, Custom landscape design, Mulching, Sod installation, Landscape design, Lawn mowing & maintenance, Bat extermination, Lawn pest control, Ant extermination, Drainage solutions, Yard work
Response from the owner · 3 months ago
Thank you for your review! We're so glad you feel this way! We offer so many services to help anyone!
K
Kevin Crabb1 reviewiTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
Called and talked to Kevin about getting some gravel delivered. He said yeah no problem. I’ll try to get out there today but not be tomorrow. He didn’t make it that day so the next day I waited all morning in the afternoon didn’t hear nothing from him. finally I called. Kevin says oh I am so sorry. I had some things come up and I had to take care of them first you know I have commercial jobs that take precedence over the over all you guys so I’m sorry I don’t need your business is what he told me so ill take my business somewhere else. He could’ve at least give me a phone call. Let me know he wasn’t coming instead of wasting all morning waiting on him. Guess he doesn’t figure our time is as precious or important as his so as far as Olive Branch I won’t use them and I’ll suggest anybody else not to use it them.
Services: Stone landscaping
M
Michael Kumiyama5 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Wonderful team and they always do a great job. We love Olive Branch!
Services: Landscaping, Lawn landscaping, Lawn care, Mosquito extermination, Landscaping maintenance, Bug & insect extermination, Lawn pest control, Yard work
Response from the owner · 4 months ago
Thank you SO MUCH, Michael! You are such a great customer! A+! We are so glad you love Olive Branch and appreciate you recognizing our wonderful team and the great job we do. 🪴 😊
S
Sue Metcalf5 reviewsiTotal number of Google reviews Sue has written across all businesses on Google Maps, not just this one.
Highly recommend Olive Branch. Used them for large and small projects. Consistently great to work with. Good results, friendly service, and fair price.
Price assessment: Great price
Services: Stone landscaping
Response from the owner · a year ago
Thank you, Rob, for your fantastic feedback and support; we're glad to hear that you had a great experience with our team on both large and small projects! We are so grateful for customers like you! 😊
