Customers report that Omega Duct Cleaning technicians arrive on time, communicate clearly, and use specialized equipment to remove debris without leaving messes. Services include duct cleaning, HVAC repairs, and airflow balancing, with many noting improved cooling efficiency and reduced odors. Pricing is described as reasonable, and staff often provide visual evidence of dirt before cleaning. One low-star review criticized the business for listing a residential address on its website instead of a commercial location.
Google rating: 4.9 out of 5 from 110 reviews (97% five-star).
Reviews on this page: 111 Google reviews (109 with written comments, 2 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: November 6, 2026.
Service: Air Duct Cleaning Service serving Austin, Texas.
Data from Google, last updated November 11, 2026.
Star ratings
111 Google reviews we collected
4.9of 5
5 stars10897%
4 stars22%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 109 written reviews
99%praise
Praise9799%
Complaints11%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results3031%
Staff & attitude2222%
Speed & response1414%
Communication1212%
Price & value99%
Would recommend77%
Honesty & trust44%
What customers talk about
We read 109 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They did an excellent job cleaning the ducts and entire system.”
“The technician was very careful and polite, and clearly explained every step of the cleaning process.”
“As a result, the cooling capacity of our central AC system has improved immediately.”
“He explained everything in detail and carried out his work—the inspection and cleaning process—thoroughly.”
“The next morning, Ben and Eli came in and found a lot of dust in the main pipes and gave us a fair price right from the start.”
“I would highly recommend using this company’s services.”
“The technician was honest and didn't try to sell me on replacing my unit when all it needed was clean ducts.”
People customers mention
Air4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Aaron set up a massive negative-air vacuum system that cleared years of pet hair from our vents, using botanical sanitizers that were completely safe around our golden retriever.
Response from the owner · 4 days ago
Thank you, Preston! We'll pass your kind words along to Aaron, and we're glad he got all that pet hair cleared out of your vents. Give your golden retriever a pat for us! - Omega Duct Cleaning
Norris Fairfax1 reviewiTotal number of Google reviews Norris has written across all businesses on Google Maps, not just this one.
Eli arrived right on time. He was extremely friendly. and it was a pleasure talking to him. He explained everything in detail and carried out his work—the inspection and cleaning process—thoroughly. I would highly recommend using this company’s services.
Price assessment: Reasonable price
Response from the owner · a week ago
Thank you, Michael! Eli will be glad to hear it. Showing up on time and taking a moment to explain the work is how he likes to do every job. We appreciate you choosing Omega Duct Cleaning.
Arthur Lansdowne1 reviewiTotal number of Google reviews Arthur has written across all businesses on Google Maps, not just this one.
Airflow is substantially stronger and the unit cools down the entire living space in minutes.
Price assessment: Reasonable price
Response from the owner · a week ago
Thanks, Arthur! Stronger airflow and faster cooling are exactly what clean ducts should deliver. We're glad you're feeling the difference at home. We appreciate you choosing Omega Duct Cleaning.
Logan Atholl1 reviewiTotal number of Google reviews Logan has written across all businesses on Google Maps, not just this one.
The email containing the digital invoice initially went straight to my spam folder, so I had to track it down. Apart from this minor issue with the email, the vent cleaning job was flawless.
Response from the owner · 2 weeks ago
Thank you, Gregory! Sorry the invoice ended up in your spam folder – we'll look into that. Glad the vent cleaning was flawless.
Rafe Exeter1 reviewiTotal number of Google reviews Rafe has written across all businesses on Google Maps, not just this one.
David Miller helped us balance the airflow throughout our Austin residence. The upper bedrooms used to stay hot, but now every single room maintains an even, comfortable temperature.
Price assessment: Reasonable price
Response from the owner · 2 weeks ago
Thank you so much for your wonderful review! I'm glad to hear that our team's friendliness and knowledge made a positive impression, and that they respected your home by protecting areas and cleaning up thoroughly. Your feedback means a lot to us!
