Customers frequently praise the punctuality, friendly demeanor, and clear communication of technicians who repair refrigerators, dryers, washers, and ovens. Many reviewers note that pricing is reasonable and that staff often resolve issues during the initial visit. However, low-star feedback highlights recurring issues with missed appointments, incomplete repairs, and unexpected diagnostic fees that were not applied to final costs.
Google rating: 4.8 out of 5 from 169 reviews (91% five-star).
Reviews on this page: 169 Google reviews (132 with written comments, 2 with photos).
Owner responses: the business replied to 99% of reviews.
Phrases our text analysis found in 132 written reviews
98%praise
Praise23998%
Complaints52%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude6527%
Speed & response6527%
Quality & results4117%
Communication2510%
Would recommend2410%
Price & value167%
Honesty & trust83%
What customers talk about
We read 132 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She was clear about pricing, knowledgable about our appliance, and extremely professional.”
“Brandon was on time, diagnosed the problem with my fridge, ordered the parts and returned for the installation.”
“Great service Delton was a great tech very quick same day fix would highly recommend”
“The repairman was nice, but definitely DID NOT fix the problem.”
“My refrigerator/freezer had a leak, and he quickly diagnosed the problem and explained exactly what was causing it.”
“We plan on staying with Omega force in the future and would recommend them without hesitation to our friends.”
“They always go above and beyond and always maintain a fair price.”
“I initially asked if the first visit/ diagnosis cost was applied to the actual repair and I believe they said it would be applied but after the work w…”
“Their professionalism and integrity has been beyond our expectations.”
People customers mention
Nate4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Brandon was on time, diagnosed the problem with my fridge, ordered the parts and returned for the installation. Definitely recommend Omega Force Appliance Repair.
Price assessment: Reasonable price
Services: Refrigerator/freezer repair
Response from the owner · 3 months ago
Thank you for your kind words and recommendation! We're thrilled to hear that Brandon provided you with timely and efficient service. If you need any further assistance, please don't hesitate to reach out. We appreciate your support!
Amy C4 reviewsiTotal number of Google reviews Amy has written across all businesses on Google Maps, not just this one.
Thank you so much for letting us know about your positive experience! We're overjoyed to hear our technician could assist you promptly and warmly. Please feel free to reach out to us again anytime you need. Have a wonderful day ahead!
Sarah Poorker11 reviewsiTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
We really appreciate your glowing feedback! 😊 It's delightful to know you had a fantastic experience with us. We're here whenever you're in need of our help again. Enjoy your day!
Nizar Gabualsoud1 reviewiTotal number of Google reviews Nizar has written across all businesses on Google Maps, not just this one.
We're so glad to hear you had a great experience with your technician and the entire Omega Force Team, Nizar! Based on your feedback, it looks like you may have left us a one-star review in error. Could you please update it to a five-star to reflect the quality of our service you received? We would really appreciate it, thanks!
ronald fischer8 reviewsiTotal number of Google reviews ronald has written across all businesses on Google Maps, not just this one.
Great service Delton was a great tech very quick same day fix would highly recommend
Price assessment: Reasonable price
Services: Refrigerator/freezer repair
Response from the owner · 3 months ago
Thank you so much for your wonderful review and recommendation! We're thrilled to hear that Delton provided you with quick and efficient service. We look forward to assisting you with any future appliance needs.
Debbie Mikol4 reviewsiTotal number of Google reviews Debbie has written across all businesses on Google Maps, not just this one.
Able to come next day and took care of the issue with our dryer no problems!
Services: Dryer repair
Response from the owner · 3 months ago
Thank you for your kind words! We're thrilled to hear that our service met your expectations and we could assist promptly. If you need help in the future, don't hesitate to reach out.
Shaontay TysonLocal Guide · 61 reviewsiTotal number of Google reviews Shaontay has written across all businesses on Google Maps, not just this one.
Got the job done. The repair guy was awesome. Very friendly. I love the work and I really appreciate everything that you did 🌹
Price assessment: Great price
Services: Washing machine repair
Response from the owner · 3 months ago
Thank you so much for your kind words and for the excellent rating! We are thrilled to hear that you had a great experience with our technician and that you appreciated the work done. Your satisfaction is our top priority, and we're glad that we could meet your expectations. We look forward to serving you again in the future.
Haley2 reviewsiTotal number of Google reviews Haley has written across all businesses on Google Maps, not just this one.
Couldn't have had a better experience. Nicole came out right away, diagnosed the problem with our dryer quickly, ran to get parts before the store closed, and finished the job all within an hour. She was clear about pricing, knowledgable about our appliance, and extremely professional. Highly recommend!!!
Price assessment: Great price
Price: $250–300
Services: Dryer repair
Response from the owner · 3 months ago
Thank you so much for your kind words and recommendation! We're thrilled to hear that you had a great experience with us and that Nicole was able to diagnose and fix your dryer so efficiently. We strive to provide fast and professional service, and it's wonderful to know we met your expectations. If you ever need help in the future, we're here for you!
alyssa carterLocal Guide · 22 reviewsiTotal number of Google reviews alyssa has written across all businesses on Google Maps, not just this one.
The service was great and the technician was very pleasant and knowledgeable
Services: Dryer repair
Response from the owner · 3 months ago
We're so grateful for your lovely feedback! It's wonderful to know that you had a positive experience with our technician. Our team is dedicated to ensuring top-notch service, and your appreciation is a fantastic encouragement for us. Thanks for choosing us for your appliance repair needs!
sarah Meacham5 reviewsiTotal number of Google reviews sarah has written across all businesses on Google Maps, not just this one.
Delton at Omega was very nice, he investigated the issue and was successful at troubleshooting to fix my appliance. Will definitely call again!
Price assessment: Reasonable price
Price: $350–400
Services: Oven repair
Response from the owner · 3 months ago
We're delighted to hear you had a great experience with Delton's service! Your satisfaction is our priority, and we're glad he could help with your appliance. Looking forward to assisting you again in the future. We appreciate your trust in us!
