Google reviewers for Omega Force Appliance Repair in Blaine, MN, consistently praise technicians for punctuality, professional communication, and competitive pricing across various appliance repairs. Positive feedback highlights efficient scheduling, thorough diagnostics, and helpful support staff who manage warranty claims smoothly. However, low-star reviews indicate recurring issues with delayed completion times, unresolved repairs after multiple visits, and complaints about aggressive driving or unwanted cancellation fees.
Google rating: 4.9 out of 5 from 1,645 reviews (94% five-star).
Reviews on this page: 1,645 Google reviews (1,021 with written comments, 7 with photos).
Owner responses: the business replied to 98% of reviews.
Phrases our text analysis found in 1,021 written reviews
97%praise
Praise2,03197%
Complaints553%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude61029%
Speed & response52625%
Quality & results32416%
Would recommend22111%
Communication20410%
Price & value1115%
Honesty & trust904%
What customers talk about
We read 1,021 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was punctual, professional, friendly, and communicated well throughout the entire process.”
“No professionalism at all when driving a company vehicle.”
“It took 2 quick visits (one to diagnose the issue, and a second visit with the necessary parts), however my time did not feel wasted.”
“There was a couple times that he would that he told me he would come that night and then he never showed up with no call, no text, nothing.”
“I had a great experience with the technician who assisted.”
“They said they didn't work on the weekends, but could be out Tuesday.”
“Based on my experience, I would definitely recommend Omega Force Repair.”
“I strongly recommend looking elsewhere for a service provider that’s transparent and respectful of customers.”
“Our service tech Hyrum was on time, professional, courteous, answered all our questions and was so patient with us.”
“When I called him back to tell him he didn't answer.”
“Based on research, I would say what we paid was probably fair considering the parts and other work involved.”
“I will never use them again due to the price gouging.”
“Thank you so much Omega Force for your help and your honesty and work and prices.”
“So they LIED to try to make them selves look good but I got the truth from service power the 3rd party warranty company and a rep at Omega who confirm…”
People customers mention
Paul35 reviews
Seth25 reviews
Collin22 reviews
Nate18 reviews
Adam14 reviews
Matt11 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Mark came out from Omega Force Appliance Repair in Rogers to fix our Bosch dishwasher, and he was fantastic! It turned out to be a tricky repair, but he never gave up and made us feel confident that he would get it fixed. He was punctual, professional, friendly, and communicated well throughout the entire process. His persistence and dedication to getting the job done really stood out. We would absolutely use Omega Force Appliance Repair again because of Mark! Highly recommend!
Price assessment: Reasonable price
Services: Dishwasher repair
Response from the owner · 6 days ago
We truly appreciate your kind words and are so glad to hear that Mark provided you with a positive experience! It’s great to know his hard work and dedication made a difference. Your recommendation means a lot to us, and we look forward to serving you again. Thank you for choosing Omega Force Appliance Repair!
Josh Dalki5 reviewsiTotal number of Google reviews Josh has written across all businesses on Google Maps, not just this one.
We recently had Tom from Omega Force assist with an issue with our gas oven that was still under warranty. It took 2 quick visits (one to diagnose the issue, and a second visit with the necessary parts), however my time did not feel wasted. I had a great experience with the technician who assisted. He was prompt, professional, and knowledgeable. Based on my experience, I would definitely recommend Omega Force Repair.
Services: Oven repair
Response from the owner · a week ago
Thank you for taking the time to share your experience with us! We're delighted to hear that Tom was able to assist you efficiently with your gas oven issue. It's always our goal to provide prompt, professional, and knowledgeable service. Your recommendation means a lot to us, and we look forward to serving you again in the future if needed.
Aaron Gott11 reviewsiTotal number of Google reviews Aaron has written across all businesses on Google Maps, not just this one.
Did a great job fixing our Viking oven. Quote was 40% lower than another service, and the final bill was 10% lower than that. Under promised and over delivered is so rare to see!
Price assessment: Great price
Price: $500+
Services: Oven repair
Repair wait time: 1–2 hr
Response from the owner · a week ago
Thank you for your kind words and for choosing our service. We are thrilled to hear that you were pleased with the repair work and found our pricing competitive. Providing exceptional service is our top priority, and we're glad we could exceed your expectations. We appreciate your feedback and look forward to serving you again in the future.
Margaret Hillesheim2 reviewsiTotal number of Google reviews Margaret has written across all businesses on Google Maps, not just this one.
Omega Force is a top notch company. I can’t recommend them highly enough. My first impression started right away with the people who first answer the phone. Very, very kind and polite and want to accommodate you as best they can.
I want to especially direct my comments to Nate the service man that came to repair my refrigerator. Super, super guy. He’s very efficient, he’s very very knowledgeable. He went way, way, out of his way to make sure that my job got completed today as scheduled. I can’t express enough how greatly I appreciated his efforts and his professionalism. Thank you, thank you, Nate and Omega Force.
Services: Refrigerator/freezer repair
Response from the owner · 2 weeks ago
We are overjoyed to receive such a glowing review, Margaret! 🌟 Nate and our entire team are dedicated to providing outstanding service, and knowing we could meet your needs is incredibly motivating. Your kind words about our team brighten our day, and we’re here for you anytime you need us. Take care!
Ben Nakagaki12 reviewsiTotal number of Google reviews Ben has written across all businesses on Google Maps, not just this one.
Lucas came out and convinced us that the dryer was an oldie but a goodie and worth repairing. He seemed knowledgeable and trusted him. After he fixed it, the next day something else broke. He had to fix that and then he assured us that it was definitely good moving forward. Fast forward a week - It still does not dry a load in 1 try. Lucas comes back and says maybe it was because under the lint tray, there was a lot of lint jammed in there. $50 more bucks.
Next day, still won't dry in 1 attempt. It always needs to be babysat because it turns off early. Someone else from Omega came out, looked at it and said it was pretty good. Sigh, wish we would have just bought a new one because it's really annoying now and we spent a lot to just get something that needs to be watched constantly. We've gone a month and it still doesn't work as it should.
Price assessment: Overpriced
Price: $500+
Services: Dryer repair
Repair wait time: 3–4 hr
Response from the owner · 6 days ago
Thank you for sharing your experience and feedback with us. We apologize for the inconveniences you've faced with your dryer. Our goal is to ensure all repairs meet our customers' satisfaction, and we’re sorry to hear we fell short in this instance. We understand the frustration of continued issues and appreciate your patience as we worked to resolve them. Please let us know if there's anything further we can do to assist you.
Adam McKinney9 reviewsiTotal number of Google reviews Adam has written across all businesses on Google Maps, not just this one.
Our service tech Hyrum was on time, professional, courteous, answered all our questions and was so patient with us. He was extremely thorough with testing and diagnosing our brand new LG fridge.
An easy 5 stars for this review
Price assessment: Great price
Services: Refrigerator repair
Repair wait time: 0–1 hr
Response from the owner · 2 weeks ago
We're delighted to know that Hyrum's expertise made your experience a positive one! Your words mean the world to us, and we're so pleased to have earned your trust with your LG fridge. If you ever need further assistance, don’t hesitate to reach out!
Amber2 reviewsiTotal number of Google reviews Amber has written across all businesses on Google Maps, not just this one.
I cannot say enough good things about this company. They’re just good people, plain and simple. Our dishwasher that has given us trouble for YEARS is now working like brand new. I’m so grateful.
Services: Dishwasher repair
Response from the owner · 2 weeks ago
Wow, thank you for your glowing words! We're overjoyed that your dishwasher is back to its old self and working perfectly. Knowing we've been able to be of help brings us great satisfaction. We’re here whenever you need us!
Ashish V9 reviewsiTotal number of Google reviews Ashish has written across all businesses on Google Maps, not just this one.
Took one month back and forth to repair after spending 700+ usd and the microwave is still showing sparks and burning smell.
Response from the owner · 3 weeks ago
We're very sorry to hear about your experience and understand your frustration. It's important to us that your appliance is working correctly. Please contact us directly so we can address this issue and make things right as soon as possible.
Nicole14 reviewsiTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
What a wonderful company to work with. Lucas is by far the easiest to work with, and so kind! He did a great job, and was very knowledgeable!
Price assessment: Reasonable price
Services: Dishwasher repair
Repair wait time: 0–1 hr
Response from the owner · a month ago
We really appreciate you taking the time to leave such a kind review! It's so heartening to know that Lucas could assist you efficiently and graciously! Making sure our customers feel valued and confident in our service is essential to us. We look forward to the opportunity to work with you again!
Jessiena Lake2 reviewsiTotal number of Google reviews Jessiena has written across all businesses on Google Maps, not just this one.
Paul did a great job! He was very professional, kind and made quick work of both the diagnostic and repair appts. It can be kind of stressful having strangers come in to do work on your home, but Omega has done a good job hiring a very professional technician. Omega worked with my utility company appliance plan and the process to submit a claim and have it processed was very simple and went smoothly!
Services: Refrigerator/freezer repair
Response from the owner · a month ago
Thank you for sharing your wonderful experience with us! We are thrilled to hear that our technician provided you with such excellent service. Ensuring a smooth and stress-free repair process is our top priority, and it's great to know we successfully met your expectations. We're also glad the coordination with your utility company's appliance plan was seamless. Your feedback means a lot to us and we look forward to serving you again in the future!
