Analyzing 7,618,3427.6M ReviewsFor 21,46521.5K Experts
Google reviewers rate On Call Junk Haul 4.9 out of 5 based on 872 reviews, with the owner responding to 33% of them. Customers frequently praise the company for punctual delivery and pickup, clear communication, and competitive pricing without hidden fees. Recurring themes include easy scheduling and flexible service adjustments. However, some low-star reviews criticize delayed pickups, unreturned dumpsters, and instances of damaged items during moving services.
Data from Google, last updated November 2, 2026.
872 Google reviews we collected
Phrases our text analysis found in 676 written reviews
How often each topic comes up in the written reviews
We read 676 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I called they was there same day to drop off and when I called them to come pick the dumpster up, they came right away!”
“Pickups and drop offs are never on time without hounding them and it’s hard to get anyone on the phone.”
“These are the most kind and caring company I have ever experienced.”
“Would not recommend to my worst enemy broke multiple items and was super rude after the fact”
“You guys are great to work with and will definitely recommend your company for future projects and will let others know too.”
“Not sure if they are better at hauling “junk”, but I would not recommend them for residential move and not sure why all there reviews are positive.”
“We used On Call Junk Haul for a commercial cleanout in Oklahoma City and had a great experience.”
“This company (the moving side) is absolutely terrible.”
“Most affordable, very professional and extremely easy process.”
“They overcharged because they took too long to load the things into the truck.”
“The dumpster rental process was quick and easy, the dumpster was delivered on time, and the communication was excellent throughout the project.”
“I highly recommend On Call Junk Haul if you need a reliable dumpster rental company in Oklahoma City or the surrounding area.”
“They did not have the proper tools to take things apart because the managers did not trust the movers with the tools.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.9 ★★★★★ 872 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Price and customer service both ordering and delivery/pickup was exceptional. I will definitely use On Call Junk Haul again.
Thank you so much! We're glad everything went smoothly from ordering to pickup. We can't wait to work with you again!
On time, communicative, easy to work with. Placed the dumpster right where it needed to go, and easy removal once it was full. Would recommend this company!
We appreciate your support and recommendation! So glad everything went seamlessly with your dumpster rental. Call us anytime you need another one!
This company (the moving side) is absolutely terrible. We have had our homes moved over a dozen times being a military family and this company and their 2 guys (who were the laziest I have ever come across) broke a precious family heirloom that was the last piece I had from my deceased father. This piece has been moved to England twice and not once broken. These guys broke it without it even leaving the room it was in, and then they just left the broken pieces of glass. We were closing on our home at 1pm the next day and we had to pack up that piece for our out of state move the next day. They sent over the same two guys the next morning because I demanded they come back and pick up the boxes they FORGOT that were in the room that I told them what goes. At that time they wanted to look at the piece to try and fix the glass. It was already gone by that time. They were hired to move ONE bedroom (my mother-in-laws) and I had already boxed everything up so there was ZERO packing. They had to move about 50 medium boxes, a bedframe, mattress, two nightstands, a dresser and a couch from our home to the truck that blocked our entire driveway and it took them over 4 hours! They are trying to charge us for over 4 hours of work that should have only taken, at max, 1.5 hours. My husband and I moved the rest of our 5 bedroom home into our own U-Haul in 9 hours by ourselves. Their guys came the next morning to pick up the forgotten items while we were in the middle of packing up our house that we needed to be out of by 1pm for closing. That is when they wanted to try and talk to us to get their mess up sorted and asked to see the piece of furniture to take pictures. It was already packed up by that point and completely inaccessible. We had zero time to mess with them or their mess up at this point. Then they called us about payment the next two days while we were on the road moving. They weren't calling to make things right or refund us for breaking a unreplaceable item, they were calling and harassing us while moving out of state to get payment. This company cares more about money than doing what is right by a customer. We are finally settled in our new home and I called today to get things sorted and Nathan's first comment to me was why did you cuss at my guys. Not an apology, not an offer to do what is right, but to ask me why I would cuss at his movers that broke my most precious piece of furniture because they didn't follow basic moving protocols when moving a piece of furniture with glass. Me and my husband were calm with them when they first arrived but after we told them we were closing in hours and this would have to wait, they still stood there asking to see the furniture they broke. Yes, I lost it on them because had they not only broke an item that meant the world to me, they were now putting us at risk of not closing on time. We have dealt with numerous moving companies in 20 years and this was the worst one we have ever come across. Actually, the only one that has ever broken any of our items. Nathan or Blake can reply to this review stating I screamed at them and I sure did, and I will again until they make things right or actually let me speak. Nathan continuously kept trying to talk over me every time I tried to talk which is why he was spoken to the way he was. The only positive feedback I will give this company is their dumpster rental side. We rented a dumpster from them for this move as well, and that part was great and handled wonderfully. I would suggest them for dumpster rental but I would avoid their moving services at all cost until they clean up house. I have added the photo of the broken pieces of glass they just left in a doorway. Thankfully none of us were cut by the glass that was just left there for us to clean up during a very stressful move.
These guys were so great. They made time for me and then we moved the timeline up. No problem. They wrapped my bookshelves!! Absolutely no problem recommending this business.
Thanks for the great review! We know moving schedules can change fast, so we're glad we could adjust and keep your furniture safe. Thanks for recommending us!
Like clock work ... always on time. Ask for their delivery driver "Bone" ... he is an inspirational story.
Thank you! Punctuality is everything to us, and hearing such great words about Bone makes our day. We’ll be sure to share this with him.
Great service! These guys are A 1 i give them 6 Stars 🌟 🌟 🌟 🌟 🌟 🌟 I called they was there same day to drop off and when I called them to come pick the dumpster up, they came right away! Awesome peeps!
Thanks a ton for the great review and the extra star! We're super happy we could get things handled quickly for you from drop-off to pickup. Appreciate the recommendation!
You guys are great to work with and will definitely recommend your company for future projects and will let others know too.
Thank you so much! It was a pleasure working with you, and we truly appreciate the support and recommendations. We look forward to helping you with any future projects!
Would have given 5 stars, except the size I ordered and payed for was not available when I needed it, so it was switched to a smaller size. However, they made it right by giving me a free exchange (at the original price of the larger dumpster). Overall I am satisfied with their service.
Thank you for sharing your honest feedback! We sincerely apologize that the initial size wasn't available, but we're really glad our team was able to quickly step in and make it right for you. We appreciate your patience and your support! 🧡
Shout out Blake with On Call. Did me a solid and delivered exactly what I needed at the best rate. Super simple process.
Appreciate the love! Making things simple and affordable is what we aim for. Thanks for choosing us and call us anytime!
Everything was spot on. Dropped off when they said it would be made a call and picked up bin very quickly great company to work with definitely will be renting from them again
Thanks for the great review! Keeping our delivery and pickup times reliable is always top priority. We truly appreciate the support and look forward to your next rental! 🧡
Analyzing 7,618,3427.6M ReviewsFor 21,46521.5K Experts