Analyzing 9,840,2499.8M ReviewsFor 27,70927.7K Experts
Customers frequently praise the company for its punctuality, professional demeanor, and efficient handling of various junk removal tasks, including garage cleanouts and heavy item disposal. The online booking system and proactive communication via text are highlighted as convenient features that streamline the scheduling process. However, a small number of reviewers reported significant delays where crews missed their arrival windows and were difficult to contact, leading to frustration regarding reliability and communication during those specific instances.
Data from Google, last updated November 11, 2026.
741 Google reviews we collected
Phrases our text analysis found in 579 written reviews
How often each topic comes up in the written reviews
We read 579 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Everything we could have asked for - scheduled for the next day, showed up on time, great communication.”
“Everyone was pleasant, professional and accommodating.”
“Great service that makes my house much more livable.”
“They were very professional, I am as highly satisfied customer I would recommend them and will use them again.”
“Cannot recommend enough and will continue to use as needed”
“The pricing was very fair and the guys were incredible nice, helpful, and professional.”
“Easy booking system (scheduling and uploading photos) and great communication/notification via text and phone calls.”
“I honestly wasn't sure everything would fit in one truckload, but somehow they put all the pieces of the "junk puzzle" together and made it happen.”
praise complaint · found by our text analysis, Google review wording unchanged.
5.0 ★★★★★ 741 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Terrific, polite guys! Will recommend.
Mike, thanks for using our service. We look forward to helping out again in the future. Have a great week!
I'm totally impressed with this company! Everyone was pleasant, professional and accommodating. They are technologically savvy: they sent follow-up emails/texts and when I called, they identified me by my phone number. I butt dialed them once and I received a text telling me that we didn't connect and to call again if I actually had an issue. I needed to adjust my time frame and it happened seamlessly. They kept me posted on their arrival time. The pricing was very fair and the guys were incredible nice, helpful, and professional. I highly recommend this company! I've now used them a second time and am as impressed as the first time.
We appreciate the outstanding review, Yvonne!!! We strive to make the full experience as simple and easy as possible, and we're thrilled to hear we succeeded in doing that here! Give us a call whenever you need us again!
Outstanding service and affection for my dog.
We appreciate the positive review, Liz! Reach out when you need us again!
Easy booking system (scheduling and uploading photos) and great communication/notification via text and phone calls. One Call’ removed one pickup truck’s worth of construction waste, old equipment (wheelbarrow & ladder), chunk of concrete, old windows for me. I would use One Call’ again.
Roberto, Thanks for using our service. We would be happy to help on any future projects. Have a great day!
Super easy and quick. Guys were on time, friendly and cleaned up after themselves.
Bob, glad we could help! Please reach out in the future if you need anything, have a great weekend!
Great service....on time, fair price, friendly guys. Thanks!
Mark, glad we could help! Please reach out in the future if you need anything, have a great weekend!
Great service that makes my house much more livable. With the limitations the city puts on us for trash removal, this is an easy way to declutter with the added convenience of having someone move heavy items and load the truck.
Cathy, Thanks for using our service. We would be happy to help on any future projects. Have a great day!
The 2 guys that helped clean out my garage were the best!!! Polite well spoken and super helpful.!! Will be calling and using their services again for phase 2 the basement clean out!! Thank you!!!!🙏🏻
Renee, thank you for using our service. We look forward to helping out with phase 2 of the basement cleanout. Have a wonderful weekend!
You guys are the greatest! Thank you bunches
We appreciate the awesome review, Cindy! Give us a call whenever you need us again!
Great company ! Have used them several times. They always show up when they say they will and the price is great.
Doug, thank you for using our service again. We are always happy to help on any project. Have a great week!
Analyzing 9,840,2499.8M ReviewsFor 27,70927.7K Experts