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One Fix

Mobile phone repair shop · Portland, OR

4.9 ★★★★★ 325 Google reviews · 24 photos
97%five-star reviews
61%reviews answered by the owner
Nov 2026latest review

One Fix at a glance

Google users rate One Fix 4.9 out of 5 based on 325 reviews, frequently praising quick turnaround times for screen and battery repairs, fair pricing, and friendly communication. Positive feedback highlights efficient service for various devices, including laptops and tablets, with staff often resolving issues within an hour. However, some low-star reviews cite recurring problems with post-repair glitches, such as screen failures or new issues appearing, along with complaints about unresponsive follow-up calls and perceived overcharging for services.

  • Google rating: 4.9 out of 5 from 325 reviews (97% five-star).
  • Reviews on this page: 325 Google reviews (290 with written comments, 20 with photos).
  • Owner responses: the business replied to 61% of reviews.
  • Most recent review: November 5, 2026.
  • Service: Mobile Home Repair Service serving Portland, Oregon.

Data from Google, last updated November 11, 2026.

Star ratings

325 Google reviews we collected

  • 5 stars31697%
  • 4 stars21%
  • 3 stars10%
  • 2 stars21%
  • 1 star41%

Praise vs complaints

Phrases our text analysis found in 290 written reviews

  • Praise56198%
  • Complaints142%

Topic share

How often each topic comes up in the written reviews

  • Speed & response15627%
  • Staff & attitude10919%
  • Price & value8815%
  • Quality & results8415%
  • Would recommend8114%
  • Communication326%
  • Honesty & trust254%

What customers talk about

We read 290 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Roman was able to help me with a quick glasses repair on a holiday.”
    “Had an unresponsive android smartphone that Roman reviewed and figured out was a bad processor.”
  • “Also the guy at the front was very nice and helpful.”
  • “They gave me a great deal while I was on the run for my trip.”
    “” He didn’t stop what he was doing, continued applying the screen protector, and just said, “That’s not worth it.”
  • “But they completed an excellent job and repair with only an hour time.”
    “Even if I wanted a screen protector, I never would have selected a matte one, nor would I have applied it on an already heavily damaged screen.”
  • “I recommend this fix it shop for any need of electronics.”
    “I honestly can't recommend this phone repair company enough!”
  • “Roman was communicative every step of the way to ensure that I was okay moving forward and letting me know the probability of recovering the photos.”
  • “…t to have to share such a good find with everyone who's looking for a honest, reliable and competent business but I remebered how I found him, through…”
    “VERY SHADY BUSINESS.”

People customers mention

  • Roman 39 reviews
  • Pro 9 reviews
  • Apple 8 reviews
  • Store 5 reviews
  • Samsung 5 reviews
  • Pixel 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

4.9 ★★★★★ 325 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Michael1 reviewTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Phenomenal service, I highly highly reccommend. I thought my phone was destroyed with the screen turning completely black and glitchy, turning white at times as well. But they completed an excellent job and repair with only an hour time. I cannot reccommend this place enough, thank you.

Framen10 reviewsTotal number of Google reviews Framen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing and very quick service. They managed to fix a broken screen for my iPhone in 1 hour. I was genuinely impressed. Also the guy at the front was very nice and helpful.

Matthew T Brown3 reviewsTotal number of Google reviews Matthew has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a great experience. I came in tg8bking that i was going to need to spend a bunch of money, however the guy workinh hear got my phone working for free! I would highly recommend using thos service.

Sasha Lindsay3 reviewsTotal number of Google reviews Sasha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing service!!! They gave me a great deal while I was on the run for my trip. Highly recommend. My phone is just like brand new.

Freda Miller1 reviewTotal number of Google reviews Freda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service!

Lidice Toledo-Lopez4 reviewsTotal number of Google reviews Lidice has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing service in person and at a distance as well! It was money well spend to recover all my photos that were not backed up after my Pixel 6A became corrupted and would only suggest factory reset. Roman was communicative every step of the way to ensure that I was okay moving forward and letting me know the probability of recovering the photos. The transfer of the photos was also very easy and I was able to receive everything remotely. Prices were super reasonable and he made sure I knew what I was going to pay before moving forward. Made me feel like I was in good hands and making informed decisions. Also, I appreciated that he would contact me exactly in the time frame that he would initially estimate even if it was to let me know he needed more time, and always would take the time to answer my questions and was very kind and polite in all his communication. Thanks again and I will definitely be referring folks to you in the future!

Carl Diehl2 reviewsTotal number of Google reviews Carl has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fixed my phone so fast. Thank you!

Tobias Short1 reviewTotal number of Google reviews Tobias has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best service

Fareed Qadir3 reviewsTotal number of Google reviews Fareed has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Roman was able to help me with a quick glasses repair on a holiday. Very friendly!

Lee Lee9 reviewsTotal number of Google reviews Lee has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing ppl this is my second time getting a phone from them

One Fix on Google Maps →

Business details