One Stop Locksmith, Inc. Bronx NY logo

One Stop Locksmith, Inc. Bronx NY

Locksmith · White Plains, NY

4.8 ★★★★★ 119 Google reviews · 22 photos
93%five-star reviews
99%reviews answered by the owner
Nov 2026latest review

One Stop Locksmith, Inc. Bronx NY at a glance

Customers frequently praise the locksmith for punctual arrivals, clear communication, and fair pricing, noting that technicians often explain the work process and avoid unnecessary damage. Services include car lockouts, key fob programming, and residential lock repairs, with staff sometimes providing remote assistance or emergency help outside standard hours. However, several low-star reviews criticize the business for failing to meet advertised 24-hour availability, citing instances where callers were told no technicians were available or that service would only be provided the following day.

  • Google rating: 4.8 out of 5 from 119 reviews (93% five-star).
  • Reviews on this page: 119 Google reviews (111 with written comments, 2 with photos).
  • Owner responses: the business replied to 99% of reviews.
  • Most recent review: November 4, 2026.
  • Service: Locksmith serving White Plains, New York.

Data from Google, last updated November 11, 2026.

Star ratings

119 Google reviews we collected

  • 5 stars11193%
  • 4 stars22%
  • 3 stars00%
  • 2 stars00%
  • 1 star65%

Praise vs complaints

Phrases our text analysis found in 111 written reviews

  • Praise25297%
  • Complaints73%

Topic share

How often each topic comes up in the written reviews

  • Speed & response5923%
  • Staff & attitude5421%
  • Would recommend4718%
  • Price & value4116%
  • Quality & results3714%
  • Honesty & trust145%
  • Communication73%

What customers talk about

We read 111 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Really nice guy, did the job fast, left everything clean.”
  • “He was knowledgeable and clearly qualified to think on his feet and get the job done.”
  • “10/10 service for ANY needs regarding locksmith for home/auto.”
  • “After explaining my issue of needing an additional key fob for my 2016 Honda Accord, he throughly explained what he would do and quoted a very fair price.”
    “Too pricey”
  • “Great experience, made the service easy and worry free.”
    “When delivered, keys from old lock didn't work with new lock & vice versa .”
  • “He was honest and not interested in just make a sale.”
    “…r another place I didn’t do my due diligence on tried to essentially scam me out of $600 dollars to install a deadbolt (one they didn’t know how to in…”
  • “He explained the process as he worked and gave us some really helpful information along the way.”

People customers mention

  • Gil 14 reviews
  • Gill 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

4.8 ★★★★★ 119 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Sr. Elsa Jeronimo8 reviewsTotal number of Google reviews Sr. has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent workmanship. Really nice guy, did the job fast, left everything clean.

  • Price assessment: Reasonable price
Response from the owner · 6 days ago

Thanks Sr. Elsa It was a pleasure assisting you and Sr. Michelle.

Sydney Lyncook2 reviewsTotal number of Google reviews Sydney has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Gil was speedy in response time and with helping me with my car issues. He was knowledgeable and clearly qualified to think on his feet and get the job done. 10/10 service for ANY needs regarding locksmith for home/auto.

  • Price: $250–300
Response from the owner · a month ago

Thanks Sydney!

Robert M10 reviewsTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience from start to finish. He showed up quickly, was professional and clearly knew what he was doing. After another locksmith had already attempted to get into the car and caused some damage, he was able to get us in quickly without causing any additional damage. He explained the process as he worked and gave us some really helpful information along the way. Very knowledgeable, friendly, and professional. Would absolutely recommend him!

Response from the owner · 2 months ago

Thanks Rob, glad I could help.

maria guerra10 reviewsTotal number of Google reviews maria has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Absolutely amazing experience! We unfortunately had someone else try to open our BMW first and they ended up damaging the door, so we were nervous about trying again. We’re SO glad we found him! He was friendly, knowledgeable, fast, and explained everything he was doing. He got us into the car without causing any damage and even educated us on what went wrong with the first attempt. We only wish we had called him first! Highly recommend!!

Response from the owner · 2 months ago

Thanks Maria!

Victor2 reviewsTotal number of Google reviews Victor has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience, made the service easy and worry free. They handled all my troubles.

  • Price assessment: Great price
Response from the owner · 3 months ago

Thanks Victor!

Andrea VLocal Guide · 135 reviewsTotal number of Google reviews Andrea has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service. Gets the job done even on holidays. Prices are fair (I checked three other places). Left my lock better than it was.

Response from the owner · 4 months ago

Thanks Andrea!

Norvia Tavarez1 reviewTotal number of Google reviews Norvia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I am beyond grateful to One Stop Locksmith for the extraordinary service I received. I had an issue with my safe box, I locked the keys inside and had no idea how to open it. I called, and I was fortunate enough to speak with Gil. Gil went above and beyond, he stayed on the phone with me and sent me videos, and showing me how this could be solved right at home. And the best part, he never charged me a dime. His patience, dedication, and constant support were incredible. I can’t thank Gil enough. This level of care and professionalism is just extraordinary. If you ever need a locksmith, this is the place you want, simply the best!

Response from the owner · 4 months ago

Thanks Norvia!

Jamar Lamey6 reviewsTotal number of Google reviews Jamar has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Gil is a great professional. He maintained communication from my initial call for help until his arrival. After explaining my issue of needing an additional key fob for my 2016 Honda Accord, he throughly explained what he would do and quoted a very fair price. He programmed a new key fob very quickly. He took time to test and retest all his work. GREAT EXPERIENCE, VERY KNOWLEDGEABLE, CUSTOMER FOCUSED, HIGHLY RECOMMENDED!!!

Response from the owner · 7 months ago

Thanks Jamar, appreciate it very much!

Theresa Ruiz4 reviewsTotal number of Google reviews Theresa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The owner of the company is great I had an emergency and was able to come to my home immediately to take care of . He was so efficient. He took time to explain to my husband and me if certain things happens how to fix it. He care about my safety. The lock looks perfectly done . It was blessing that I got him. Thank you

Response from the owner · a year ago

Thanks Theresa!

Melissa Castillo9 reviewsTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Gil the locksmith came with prompt, professional service. He explained the pros and cons of changing the current lock. He was honest and not interested in just make a sale. He restored my peace of mind by providing excellent service. I would recommend him and One Stop Locksmith without reservation.

Response from the owner · a year ago

Thanks Melissa!

One Stop Locksmith, Inc. Bronx NY on Google Maps →

Business details