Customers frequently cite thoroughness, punctuality, and professional communication as key strengths, with many noting that detailed cleaning led to recurring service bookings. The company offers standard, deep, and move-in or move-out services. However, low-star reviews highlight a pattern of dissatisfaction regarding unexpected additional charges, insufficient staffing for large jobs, and missed cleaning areas.
Google rating: 4.9 out of 5 from 1,075 reviews (95% five-star).
Reviews on this page: 1,075 Google reviews (1,005 with written comments, 34 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 21, 2026.
Service: House Cleaning Service serving San Diego, California.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
1,075 reviews on Google
5★1,016
4★27
3★8
2★8
1★16
Reviews from Google, shown as published (original wording, unedited).
S
Sarge088Local Guide · 157 reviews
★★★★★
Cleaned and organized my house amazingly. I was deployed for awhile and had a mountain of laundry, they made it disappear into my closet and drawers. Thanks again!
Price assessment: Reasonable price
Price: $250–300
Services: Standard cleaning
Response from the owner · 5 days ago
Sarge088, thank you for the kind review. We are so pleased we could make that mountain of laundry disappear and leave your home clean and organized after your deployment. Knowing our work helped make your return easier means a lot to our team. We look forward to serving you again.
Thank you for your positive review, Josh! We are delighted to hear that Flor did an excellent job with your deep clean. Our team at OneTouch Cleaners strives to provide top-notch cleaning services in San Diego. We appreciate your business and look forward to serving you again in the future. - OneTouch Cleaners Team
Jackie and Miguel were great. Just wish they could have stayed longer
Price assessment: Not sure
Price: $400–450
Services: Standard cleaning
Response from the owner · a week ago
Kathy, thanks for the five-star review. We're glad Jackie and Miguel did a great job. We appreciate your note about wishing they could have stayed longer, and we will share it with the team to consider for future scheduling and visit length options. We hope to have the chance to serve you again.
Erika was absolutely wonderful, pleasant, and accommodating. Thank you!
Price: $250–300
Services: Standard cleaning, Service not listed
Response from the owner · a week ago
We appreciate you sharing this, Angela. It’s wonderful to hear Erika was pleasant and accommodating. Your kind feedback brightens our day and we look forward to serving you again.
Huge shout-out to Maria’s team at One Touch Cleaners for the phenomenal deep clean they gave my home! They exceeded every expectation. They cleaned thoroughly, reorganized things, and left my house feeling brand new, just like the day I moved in.
I truly appreciate the time, care, and attention to detail they put into their work. I was so impressed that I’ve already scheduled recurring appointments with this team. Thank you, Maria’s team and One Touch Cleaners! Highly recommend!
Price assessment: Reasonable price
Services: Deep clean
Response from the owner · a week ago
Jaeda, thank you so much for the five-star rating. We appreciate your support and are glad you had a positive experience. We look forward to the opportunity to serve you again.
We did a deep clean and Alex did a phenomenal job, the house was spotless after he finished up! They are also very affordable and we ended up signing up for monthly cleans
Asked for an hourly service to focus on kitchen and bathrooms. Flor was thorough, professional, and friendly. Completed the job in 3 hours. Very happy with the quality of service for the price.
Price assessment: Reasonable price
Price: $250–300
Services: Standard cleaning
Response from the owner · a week ago
Kyra, thanks for sharing your feedback. We're glad the hourly visit focusing on your kitchen and bathrooms met your expectations and that Flor was thorough, professional, and friendly. We appreciate your note about the quality and value and look forward to helping you again.
