iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%81+19.6Value 14%95+13.4Replies to reviews 7%100+7.1Craft & service penalty88−1.2Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#110 of 230 mobile dog groomersiPosition by Experts Score among all companies we track in this category. · better than 52%
4.8★★★★★161 Google reviews · 23 photos
95%five-star reviews
4.89★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.6%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate OohLaPaws Mobile Cat & Dog Grooming 4.8 out of 5 stars based on 161 reviews. Positive feedback highlights punctuality, clear communication, and the convenience of in-home services for dogs and cats, including handling senior or difficult animals. However, low-star reviews indicate a pattern of missed appointments and unresponsiveness to inquiries, with some customers reporting no-shows or delays in scheduling.
Google rating: 4.8 out of 5 from 161 reviews (95% five-star).
Reviews on this page: 161 Google reviews (157 with written comments, 44 with photos).
Owner responses: the business replied to 52% of reviews.
Most recent review: November 6, 2026.
Service: Mobile Dog Groomer serving Las Vegas, Nevada.
Data from Google, last updated November 10, 2026.
Score profile vs other mobile dog groomers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
This companyMobile Dog Groomers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.OohLaPaws Mobile Cat & Dog Grooming: 85/100 on this factor. Category median: 87.A
85
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.OohLaPaws Mobile Cat & Dog Grooming: 81/100 on this factor. Category median: 82.A
81
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.OohLaPaws Mobile Cat & Dog Grooming: 88/100 on this factor. Category median: 96.A
88
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.OohLaPaws Mobile Cat & Dog Grooming: 95/100 on this factor. Category median: 96.A
95
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.OohLaPaws Mobile Cat & Dog Grooming: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.OohLaPaws Mobile Cat & Dog Grooming: 100/100 on this factor. Category median: 51.A
100
Bar = this company · dark tick = category median.
Star ratings
161 Google reviews we collected
4.8of 5
5 stars15395%
4 stars11%
3 stars00%
2 stars21%
1 star53%
Praise vs complaints
Phrases our text analysis found in 157 written reviews
98%praise
Praise24198%
Complaints42%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
94%fair
Great price531%
Reasonable1063%
Overpriced16%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude6828%
Would recommend5121%
Quality & results4619%
Speed & response2912%
Honesty & trust208%
Communication177%
Price & value146%
What customers talk about
We read 157 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He handled our dogs with so much professionalism and care.”
“Highly recommend, especially if you have large or double-coated dogs!”
“Teresa did a fantastic job on my Yorkie, she’s wonderful!”
“I've used Furryland in the past and they are the worst and over priced!”
“Teresa immediately put Hope at ease with her kind and gentle demeanor.”
“You can really tell they take pride in their work and genuinely care about the animals they’re grooming.”
“I also really appreciated the communication from the very beginning.”
“Such a good price, and Austin worked some miracles on my doodle.”
People customers mention
Sergio20 reviews
Stacy17 reviews
Austin7 reviews
Shelby7 reviews
Nathaniel6 reviews
Groomer4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
revewx1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Wonderful service! Our dogs were beautifully groomed by Austin! He handled our dogs with so much professionalism and care. Their coats were immaculate afterwards and they seemed very calm and content after service. Thank you so much!
Reasonable price
NoelaniLocal Guide · 10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Teresa is fantastic and so sweet! She helped bathe, brush, shave and nail trim my 16 year old kitty who had matting issues by her bottom and hips and a nail trim for my youngest. Both my cats were in and out within a little over an hour. So convenient and comparable pricing as well. We will most definitely be using…
Great price
Valerie4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Love the excellent care Stacy gives my sweet little cat. My cat loves her. Stacy is kind, knowledgeable and just an all around nice person. She will be my groomer for life.
Great price
Kimberly1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
What a great experience! I made the switch from in-store grooming because I wanted a more thoughtful and caring experience for my doggie. That is exactly what Ooh La Paws delivered. Haircut looks great, he smells great, but most important be came back happy!
cathy9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I’ve used Ooh La Paws several times and I’ve always been happy. Teresa did a fantastic job on my Yorkie, she’s wonderful!
Brittany4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Amazing job! Such a good price, and Austin worked some miracles on my doodle. She is feeling very pleased with herself this evening.
Wonderful service! Our dogs were beautifully groomed by Austin! He handled our dogs with so much professionalism and care. Their coats were immaculate afterwards and they seemed very calm and content after service. Thank you so much!
Price assessment: Reasonable price
Noelani AusburnLocal Guide · 10 reviewsiTotal number of Google reviews Noelani has written across all businesses on Google Maps, not just this one.
Teresa is fantastic and so sweet! She helped bathe, brush, shave and nail trim my 16 year old kitty who had matting issues by her bottom and hips and a nail trim for my youngest. Both my cats were in and out within a little over an hour. So convenient and comparable pricing as well. We will most definitely be using their services again. Oh-la-la, OohLaPaws! 😉
Price assessment: Great price
Valerie Flock4 reviewsiTotal number of Google reviews Valerie has written across all businesses on Google Maps, not just this one.
Love the excellent care Stacy gives my sweet little cat. My cat loves her. Stacy is kind, knowledgeable and just an all around nice person. She will be my groomer for life.
Price assessment: Great price
Response from the owner · 2 weeks ago
Hi Valerie
Thank you so much for your kind words! Stacy truly has a special way with animals, and it means so much to know that your cat loves her, too! We’re so grateful for your trust and loyalty and look forward to caring for your precious kitty for many years to come! 🐾🧡
Kimberly Fields1 reviewiTotal number of Google reviews Kimberly has written across all businesses on Google Maps, not just this one.
What a great experience! I made the switch from in-store grooming because I wanted a more thoughtful and caring experience for my doggie. That is exactly what Ooh La Paws delivered. Haircut looks great, he smells great, but most important be came back happy!
Response from the owner · 2 weeks ago
Hi Kimberly
Thank you so much for your wonderful review! We’re so happy you made the switch to OohLaPaws and that we could provide the thoughtful, personalized experience you were looking for. We believe grooming should be a positive, stress-free experience for every pup, and knowing your sweet boy came back looking great, smelling fresh, and most importantly, happy means the world to us! 🐾 We appreciate your trust and look forward to pampering him again.
cathy layton9 reviewsiTotal number of Google reviews cathy has written across all businesses on Google Maps, not just this one.
I’ve used Ooh La Paws several times and I’ve always been happy. Teresa did a fantastic job on my Yorkie, she’s wonderful!
Response from the owner · 2 weeks ago
Hi Cathy
Thank you so much for your continued support! We’re thrilled to hear you’ve consistently had great experiences with OohLaPaws. Teresa will be so happy to hear your kind words! She takes pride in making every pup look and feel their best. We truly appreciate you trusting us with your sweet Yorkie and look forward to seeing you both again soon! 🧡
Brittany Ford4 reviewsiTotal number of Google reviews Brittany has written across all businesses on Google Maps, not just this one.
I had OohLaPaws come out today to groom my three Huskies, and I am so happy I found them!
Our groomer, Austin, was fantastic. He spent about 4.5 hours with all three of my dogs and did an amazing job. They came back into the house incredibly soft, fluffy, clean, and smelling wonderful. Their coats look absolutely beautiful, and with three Huskies, that is no small task!
I also really appreciated the communication from the very beginning. Before the appointment, the owner personally called me after I had a couple of questions about their policies. She took the time to answer everything, asked about my dogs and their grooming history, and completely put my mind at ease.
Austin was wonderful with my dogs, including my older male who can occasionally be a little irritable. I felt completely comfortable having them in his care, and the results speak for themselves.
The convenience of having them come directly to my home was fantastic. No loading three Huskies into the car, no driving back and forth, and the dogs were able to be groomed right outside their own home.
Great communication, incredible convenience, and most importantly, my dogs look, feel, and smell amazing. Thank you, Austin and OohLaPaws! We will definitely be using you again. Highly recommend, especially if you have large or double-coated dogs! 🐾❤️
Price assessment: Reasonable price
Response from the owner · a month ago
Hi Heather
Thank you so much for such a wonderful review! 🧡We’re absolutely thrilled to hear how happy you are with your three Huskies and that Austin took such great care of them.
Three Huskies are definitely a big grooming job, and we’re so glad Austin was able to give each of them the time and attention they deserved. It means so much to hear that they came back home soft, fluffy, clean, and smelling amazing! 🐾
We’re also especially happy to hear that your conversation with our owner before the appointment helped put your mind at ease. We want every pet parent to feel comfortable and confident from the very first interaction.
Thank you again for trusting OohLaPaws with your beautiful Huskies. We truly appreciate your kind words and recommendation, and we can’t wait to see all three of them again! 🧡🐾
Niki Hatjigeorgiu3 reviewsiTotal number of Google reviews Niki has written across all businesses on Google Maps, not just this one.
I was so nervous to have my cat groomed, but he is a fluffy boy and needed it! I spoke with the owner over the phone and she was very reassuring and answered all my neurotic questions lol. Then the most awesome groomer came over and treated my baby so good!! He also let me completely check out the mobile grooming set up and made me feel so comfortable and confident in his abilities. I would highly recommend for any nervous cat parents.
Price assessment: Reasonable price
Response from the owner · a month ago
Hi Niki
Thank you so much for sharing this wonderful review! ❤️ We completely understand how nerve-wracking it can be to have your fluffy baby groomed, especially when you’re not sure what to expect. It means so much to know that our conversation helped put your mind at ease and that Austin made both you and your kitty feel comfortable from start to finish.
We’re so happy he was treated with the love and patience he deserves! 🐱❤️ And we’re glad you got to take a look inside the mobile grooming setup and see firsthand how everything works. We truly want our clients to feel comfortable asking questions and knowing exactly who is caring for their pets.
Thank you for trusting OohLaPaws with your fluffy boy and for recommending us to other cat parents! We’d absolutely love to see him again! 🐾
Lora Ottenad11 reviewsiTotal number of Google reviews Lora has written across all businesses on Google Maps, not just this one.
Stacy always does a great job on my babies & its also so convenient!!
We love it!! 🐶🧡🐶
Price assessment: Reasonable price
Response from the owner · a month ago
Hi Lora
Thank you so much for the sweet review! 🧡🐶 It means so much to know that you and your babies are happy with their grooming! We absolutely love seeing them and making grooming as convenient and stress-free as possible. Give those two extra snuggles from us! 🐾🧡
Cristal Brewer3 reviewsiTotal number of Google reviews Cristal has written across all businesses on Google Maps, not just this one.
No stress, no traveling!!!!
My dog got one on one care from Austin and he did a perfect job
Price assessment: Overpriced
Response from the owner · a month ago
Hi Cristal
Thank you so much for the wonderful review! 🧡 We’re so happy Austin was able to give your pup the one-on-one care and attention they deserve! We love making grooming convenient and stress-free—no traveling, no waiting, just personalized care right at your home. 🐶🐾 We truly appreciate you trusting OohLaPaws with your baby!