Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
Google reviewers rate the company 4.5 out of 5 based on 304 reviews, noting that the owner responded to 80% of feedback. Positive comments highlight professional technicians, punctual appointments, and effective treatments for ants, wasps, and rodents. However, low-star reviews frequently cite missed follow-up appointments, poor phone communication, and high upfront contract costs as significant issues.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: craft & service.
Bar = this company · dark tick = category median.
304 Google reviews we collected
Phrases our text analysis found in 154 written reviews
How often each topic comes up in the written reviews
We read 154 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Michael was a nice, professional and took care of business”
“Indoor ants Tyler was a really great with explaining & control of application great service”
“Absolute garbage business worst in the business had them come out and do my lawn service destroyed one acre of property burnt every bit of my grass an…”
“I had questions throughout the process and Tyler was available and quick to respond.”
“Never showed up and when I called the company I was told that I never had an appointment for follow up service and no one was available to empty the traps.”
“I’d highly recommend Edge as I’ve used a couple other and they are the best.”
“…my grass and then was told oh it was a drought I would absolutely not recommend this company whatsoever unskilled labor not knowing what they put in t…”
“They explained in detail what needed to be done, how it would be done, who would perform it and when.”
“If the pest prevention works as advertised over time, this will be a good value!”
“For the cost of what they’re charging it’s a rip off.”
“he is honest and did a very good job.”
“You also lied about my neighbor that you mentioned; they do not use you.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired OPC Pest Services – Pest Control & Exterminator, Wheeling, IL for 8 kinds of job. Pick one to see what they paid and said.
Trash company! Guy came to my house to inspect for new insulation and ended up making up random other problems like a non existent crack in foundation that needed immediate attention also making things up about rodent bait that is in the home! DO NOT use this company!! 100% scammers!!
Outside bugs. & mice. Indoor ants Tyler was a really great with explaining & control of application great service
These guys suck. Had them for a year already. Finally had to call Terminex to fix my problem. Terminex one visit. Salea. 6 visits over a year! STAY AWAY
The technicians are friendly and professional. If needed, they re-service just as promised.
Initial treatment was great. Follow ups were rescheduled twice without my approval. Stayed home only to be later told you decided to come next day. Grossly incompetent.
I had to sign a 2 year contract and pay $399 before they came out. They came on 9/23 and set traps and said they would come back on Friday or Saturday of the next week. Never showed up and when I called the company I was told that I never had an appointment for follow up service and no one was available to empty…
| Job | Reviews | Category typical |
|---|---|---|
| Ant extermination | 96 | $71–$246 |
| General pest inspection | 92 | $61–$126 |
| Spider extermination | 85 | $53–$133 |
| Rodent extermination | 75 | $63–$282 |
| Hornet & wasp extermination | 73 | $66–$184 |
| Bug & insect extermination | 45 | $67–$133 |
| Mosquito extermination | 35 | $61–$99 |
| Home inspection | 24 | $66–$148 |
4.5 ★★★★★ 304 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Trash company! Guy came to my house to inspect for new insulation and ended up making up random other problems like a non existent crack in foundation that needed immediate attention also making things up about rodent bait that is in the home! DO NOT use this company!! 100% scammers!!
Outside bugs. & mice. Indoor ants Tyler was a really great with explaining & control of application great service
Mary, thank you for your review! If there is ever anything more we can do for you, please give us a call. We want to make sure you are taken care of and we are always happy to help!
Polite and professional staff. Application of wasp pesticide really helps.
These guys suck. Had them for a year already. Finally had to call Terminex to fix my problem. Terminex one visit. Salea. 6 visits over a year! STAY AWAY
Michael was a nice, professional and took care of business
Jim, thank you for your kind words! We're glad to hear that Michael provided you with exceptional service.
We don't have many bugs anymore since we been using them
We’re proud to have delivered 5-star service to you! And we thank you for sharing your experience with us.
The technicians are friendly and professional. If needed, they re-service just as promised.
Thank you so much for your 5-star review. We’re very proud of our technicians and the care they take with our customer’s homes and businesses. We’re happy to hear you felt that way, too!
Initial treatment was great. Follow ups were rescheduled twice without my approval. Stayed home only to be later told you decided to come next day. Grossly incompetent.
Irving did an awesome job and was very professional.
Ed, thank you for your review! If there is ever anything more we can do for you, please give us a call. We want to make sure you are taken care of and we are always happy to help!
I had to sign a 2 year contract and pay $399 before they came out. They came on 9/23 and set traps and said they would come back on Friday or Saturday of the next week. Never showed up and when I called the company I was told that I never had an appointment for follow up service and no one was available to empty the traps. Obviously they only wanted me to sign the contract and had no intention of fulfilling their part of the contract, which was to come weekly for one month and then every 2 months
OPC Pest Services – Pest Control & Exterminator, Wheeling, IL on Google Maps →
Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
