Google reviewers rate Ophelia's green spa, LLC five stars based on twenty-eight reviews, with the owner responding to ninety-six percent of comments. Clients highlight facials, massages, and Reiki sessions, praising the use of organic products, professional staff communication, and a relaxing atmosphere. Recurring themes include the effectiveness of treatments for skin rejuvenation and stress relief, as well as the ease of booking through the website. No significant criticisms appear in the provided excerpts, which consist entirely of positive feedback regarding service quality and product selection.
Google rating: 5.0 out of 5 from 28 reviews (96% five-star).
Reviews on this page: 28 Google reviews (17 with written comments).
Owner responses: the business replied to 96% of reviews.
Most recent review: November 30, 2022.
Service: Nail Salon serving La Crosse, Wisconsin.
Data from Google, last updated November 11, 2026.
Star ratings
28 Google reviews we collected
5.0of 5
5 stars2796%
4 stars14%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 17 written reviews
100%praise
Praise12100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
5topics
Staff & attitude650%
Communication217%
Honesty & trust217%
Quality & results18%
Would recommend18%
What customers talk about
We read 17 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The best spa I've ever been to, very professional service.”
“She listened to my preferences for the experience and didnt seem to be watching the clock the entire massage.”
“Nicole was so sweet and genuinely caring - it was super relaxing and restorative.”
“Great experience!”
“I highly recommend the Wild Flower Facial and Scalp add-on!”
People customers mention
Amber5 reviews
Reiki5 reviews
Nicole3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Love, Love, Love the facials! Great facial & arm/hand massage. Great products, beautiful scents to help you relax & take advantage of some "me" time! My next facial is already scheduled!
Response from the owner · 9 months ago
❤️ We have Amazing Strawberry & Chocolate Facials and Body Treatments this February ❤️ Be my Spa Valentine, Will You 💌💌
DianeLocal Guide · 11 reviewsiTotal number of Google reviews Diane has written across all businesses on Google Maps, not just this one.
Marvelous facial with Amber! Thank you for bringing me back from the dead and for your wonderful energy. New favorite place and I will definitely be back.
Response from the owner · Edited 4 years ago
So happy you enjoyed the spa treatment with us! Love sharing in the wonderful energy you have to bring and thank you for the gracious response
Kate OlsenLocal Guide · 63 reviewsiTotal number of Google reviews Kate has written across all businesses on Google Maps, not just this one.
I have been getting massages monthly by a rotation of the local providers in the La Crosse area. Last week I received my first massage from Marvel and it was exceptional! I highly recommend the Wild Flower Facial and Scalp add-on! She listened to my preferences for the experience and didnt seem to be watching the clock the entire massage. I think I have found my regular masseuse.
Response from the owner · 4 years ago
💜
Jamie Pedretti11 reviewsiTotal number of Google reviews Jamie has written across all businesses on Google Maps, not just this one.
The Reiki session I experienced with Nicole was profoundly unique and exactly what I needed. Nicole’s ability to explain how the energy session worked and discern what tools + techniques to use was appreciated and educational! I left feeling very joyful and grateful to have met Nicole professionally, and I will be back! ♥️
Response from the owner · 4 years ago
✨✨✨
Katherine Soper8 reviewsiTotal number of Google reviews Katherine has written across all businesses on Google Maps, not just this one.
Between reiki with Nicole and facials with Amber, this is where I go for self-care and to feel rejuvenated! I am so grateful for this little sanctuary in our community!
Positive: Quality, Professionalism
Response from the owner · 4 years ago
✨✨✨✨✨❤️❤️❤️
Sarah Lou3 reviewsiTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
I’ve struggled to find a local place that has organic, EWG approved products. Finally! I found Ophelia’s! The facial I received was exactly the kind of experience I wanted. I felted comfortable and calm in Amber’s nourishing hands. She’s SO knowledgeable and set me up with some fantastic organic products. My skin has honestly never looked better! And, as someone who tries to buy local, I’ve had a hard time finding healthy makeup products that actually work. I’ve had to resort to purchasing online the last few years, but online no more. Ophelia’s has a great selection of fantastic products. Honestly, I can’t rave enough about my experience, and HIGHLY encourage anyone to try it out - signed, repeat customer!
Response from the owner · Edited 4 years ago
Sarah, thank you so much for this lovely review! We are so happy to be apart in finding good helpful healthy choices!
