Google reviewers rate Optimum Pest Control five stars based on 164 reviews, noting that the owner responded to 58 percent of them. Customers frequently cite technicians for punctuality, thoroughness, and professional communication during services like wood-destroying insect inspections, termite checks, and general extermination. Recurring themes include efficient scheduling, clear explanations of work performed, and helpful advice for preventing future infestations. One criticism mentions that traps were not properly installed or maintained during snowy weather, leading the customer to seek another provider.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Optimum Pest Control came to the rescue when we were in a huge time crunch, getting a technician to our place within an hour! Ruth was incredible, and her customer service was top-tier. It's rare to see work and kindness like this nowadays. Highly recommend!
As a veteran using a VA (Veterans Affairs) loan to purchase my home, I needed a wood-destroying insect inspection to satisfy VA loan requirements, and Optimum Pest Control made this part of the process seamless. Tom was responsive from my first inquiry and had the inspection scheduled and completed within 48 hours. He showed up exactly as scheduled, kept me informed throughout, and completed all the necessary paperwork accurately and promptly — which was essential to keeping my loan on track and avoiding delays at closing. Communication was excellent — every email inquiry I sent was answered quickly and professionally. The whole experience was thorough, efficient, and handled with a level of professionalism I really appreciated during an already stressful home-buying process. I'd highly recommend Optimum Pest Control to anyone, especially fellow veterans navigating the VA loan process, who needs a reliable, high-quality inspection done right the first time.
Liberty pest control has helped our staff with continual training and learning programs. Very helpful in the hospitality industry.
Liberty pest control does our weekly maintenance at our buildings. As a property manager couldn’t be happier
Good experience with this company the young man that helped us Tom Scali was knowledgeable, thorough, and very professional. He is kind and really takes the time to do the job right. Highly recommend his service.
Had Thomas S come by the other day, very friendly and very professional. Would ask for him specifically!
Jose was thorough and very professional So far. Very pleased with his service. Happy he came
Arrived on time and completed the job cleanly and quickly
He is a very friendly and knowledgeable person. Thank you for sending him to us today.
He was very thorough. If he gets rid of these damn ants - he will be in the will