Analyzing 10,634,67110.6M ReviewsFor 30,17630.2K Experts
Google reviewers rate this Santa Ana junk removal service 4.8 out of 5 based on 41 reviews, with the owner responding to 93% of feedback. Customers frequently praise the company for rapid response times, same-day availability, fair pricing, and professional communication during trash and furniture haul-away jobs. However, low-star reviews indicate a pattern of missed appointments and unresponsiveness, alongside claims that the business resells removed items rather than disposing of them.
Data from Google, last updated November 11, 2026.
41 Google reviews we collected
Phrases our text analysis found in 37 written reviews
How often each topic comes up in the written reviews
We read 37 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Texted about a couch/mattress and they came the next day.”
“Robert, and his team were exceptionally friendly and efficient.”
“Price was fair and would recommend for any kind of small-medium sized junk haul.”
“I highly recommend Rob and will definitely use him again.”
“Great service, call them around 8 PM after having a very large party and we had about 12 extra trash bags that would not fit in our bins, they came wi…”
“I decided to reach out to Rob because his reviews seemed genuine - and were ALL good.”
“As a female, it can be intimidating to communicate with businesses in this industry; however, Robert assured me he would take care of the situation an…”
praise complaint · found by our text analysis, Google review wording unchanged.
4.8 ★★★★★ 41 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Texted about a couch/mattress and they came the next day. Rob was very kind, friendly and professional. Price was fair and would recommend for any kind of small-medium sized junk haul.
They arrived on Sunday at 7pm. Faster then ambulance. Nobody else will come on Sunday that late without appointment. I send them wrong address by mistake that was 20min away. He didn’t say anything and still arrived to help me, they did job very fast 2guys and best price in location. Thank you!
Karel were delighted to hear that you enjoyed our junk removal service. Thank you for the kind review, I hope we can help you out again sometime. We appreciate you having everything together and even helping us load it even though you weren’t required to.
Great service, call them around 8 PM after having a very large party and we had about 12 extra trash bags that would not fit in our bins, they came within one hour and disposed of all of our trash, very responsive and took care of everything, no mess, would use them again in a heartbeat.
Thank you so much for your positive review George! We’re so glad you had a positive experience with our junk removal service. Your support means a lot and we look forward towards helping you out in the future .
Quick and easy. Super friendly as well.
Thank you for the fantastic review, Matthew! I’m glad to hear you had a great experience with us. If there’s anything we can do make your experience even better let us know. I can’t wait to help you again.
Robert .he is very professional even working on Sunday. It’s not a lot of people take that duty seriously I’m satisfied hundred percent.
Thank you my pleasure
Responded very quickly and provided great service. High recommend this company.
Thank you for contacting me, it was my pleasure
Don't be fooled using just for absolute trash because what they do is if they come in and start taking pictures that means it's good stuff that they want to sell so they charge you to take it and they take the good stuff sellable to use furniture stores which most likely they own or somebody in their family owns and then they sell the used furniture so you're actually paying them to take good furniture to be sold in their stores
Looks like you said the same thing about the junk lord when I clicked on your name I can see you’re just a angry competitor who can’t seem to get any customers to call you so this is your way of doing business, get lost. You were never a customer of mine if so prove it. Text messages please
I started a garden project and filled up my trash can in about a minute and still had at least a truck bed full of yard waste sitting in the street. I called Rob and he was so awesome to fit me in and was actually at my house within 30 minutes. His price was fair and I kicked back with a cool drink while he and his helped did all the work. I highly recommend Rob and will definitely use him again. Thanks Rob!!
Hi Laura, we’re delighted to hear about your great review and your great experience with our junk removal service. We were glad to help you out. We always want the customer to relax while we do all the lifting and loading. We always strive to be there fast and get the job done fast. Hope to hear from you again. Thank you. -Rob
Rob was very friendly and professional. Pricing can’t be matched
Hi Michael, thank you for your 5 star review and your kind words about our pricing. We’re always glad to help anytime you have junk or trash you need disposed of. Thanks -Rob
I recently used this junk removal service, and I couldn't be happier with the experience. Robert, and his team were exceptionally friendly and efficient. The entire process was smooth, and they went above and beyond to ensure everything was taken cleared out. I highly recommend this service for their professionalism and excellent customer service. 5 stars!
Thank you so much for your kind words Chase. We’re always strive to make a good experience for our customers and show up to the job quick and getting the job done quickly and efficiently. I look forward towards our next visit customers.
Analyzing 10,634,67110.6M ReviewsFor 30,17630.2K Experts