Google reviewers for Orangetheory Fitness in Modesto, CA, highlight the welcoming community atmosphere, encouraging coaching staff, and high-energy group workouts as primary positives. Recurring criticisms involve membership billing disputes, including unexpected charges after cancellation and strict policies on class pack usage. Additionally, some customers note that the facility does not offer Pilates, leading to confusion for those seeking that specific service.
Google rating: 4.8 out of 5 from 152 reviews (92% five-star).
Reviews on this page: 152 Google reviews (92 with written comments, 2 with photos).
Owner responses: the business replied to 7% of reviews.
Most recent review: October 12, 2026.
Service: Gym serving Modesto, California.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.8
★★★★★
152 reviews on Google
5★140
4★4
3★3
2★0
1★5
Reviews from Google, shown as published (original wording, unedited).
AC
Amanda Casaus9 reviews
★★★★★
Amazing environment to be apart of! Everybody makes you feel welcome all the coaches and front desk are very encouraging!
Powerlifting equipment: Other
Response from the owner · a week ago
Hi Amanda, thank you those amazing words. it's fantastic to hear that you feel welcomed and encouraged by our team! This team has your goals and support at top of mind. We're grateful to have you as part of the OTF family. Thanks for the wonderful review! - Best, Coach Karin - Owner/Operator
Great community of members! The coaches are passionate and committed to bettering the lives of their members. High energy environment that celebrates milestones small and large. This fitness family is amazing!
Busyness: Busy
Maintenance: Pristine
Response from the owner · 3 weeks ago
Hi Sarah, it's wonderful to know you feel at home with our vibrant community and passionate coaches. We're here to celebrate every step of your journey. Thanks for being part of the OTF Modesto family! We appreciate your warm smiles, laughs, and support. Best in Health and Movement - Karin and the Team
It’s not only a great workout, it’s a great community. I have met some of my best friends at OTF over the last few years! 🧡 The coaches and staff are so helpful and friendly!! Come check it out, you won’t be disappointed!
Busyness: Busy
Powerlifting equipment: Dumbbells, Other
Maintenance: Pristine
Response from the owner · 3 weeks ago
Hi Gina, we're so happy to hear that you've found a great community and workout at our studio! It's wonderful that you've made such meaningful connections. We gain so much motivation from YOU and how hard and dedicated you are to your fitness and strength. Our team is grateful to have you as part of the OTF family. Thanks for the love! Karin, Kate and the entire OTF Modesto team 🧡
My husband and I started working out at Orangetheory Fitness in Modesto six weeks ago and couldn’t be happier with the program and the gym itself. The workouts are fun and challenging, and we never dread going- something I definitely didn’t expect. Like boot camp-style classes that inspire you to go all out, but don’t have an agro vibe. All the coaches are encouraging, energetic, and knowledgeable on form and technique. The whole front desk staff is super friendly and helpful. The facilities are clean and inviting. We love it there and are already reaping the benefits to our health. Kate and her team are killing it!
Diana, Emily and Kate were amazing! super inviting atmosphere . Highly recommend to anyone in the area looking for gym experience
Response from the owner · a month ago
Thank you, Chris, for your fantastic review! We're glad to hear that Diana, Emily, and Kate made your experience so positive. It's wonderful to know you felt welcomed in our community. Keep up the great work on your fitness journey, and we look forward to coaching and motivating you as you reach your goals! We are always here for you.
OTF Modesto
Great atmosphere. Everyone is very welcoming. Great workouts and amazing coaches and staff. 🫶🏻
Response from the owner · 7 months ago
Thank you, Elizabeth, for your wonderful review! We're glad to hear you enjoy the welcoming atmosphere and our dedicated coaches and staff. Keep up the great work on your fitness journey, and we're here to support you every step of the way. Karin Neal - Coach/Owner
No Pilates, the exact opposite. I’m so sick of this place coming up when searching for a Pilates class. I even booked a class since I had specifically searched for Pilates. I left, tricking potential customers is not a good business practice.
Response from the owner · 8 months ago
B E, we're sorry to hear about your experience and understand your frustration. We are committed to providing clear and accurate information about our offerings. We focus on strength training through coach led weight lifting, and cardio response training through tread , rowing and cycling work, also coach led. We hope you find a pilates studio that provides what you are looking for. And are here for you in the future if your fitness shift. And as always we appreciate feedback as it helps us serve our community and improve our communications, which is our number 1 goal. Please feel free to contact our studio owner directly at [email protected] to discuss this further. We hope to improve your experience in the future. Coach Karin
Orange theory is a joke everyone is rude and sickly self absorbed. They charge everyone their rip off prices and never replace or improve anything. In the summer the AC GOES OUT AND ISN'T FIXED PROMPTLY. They do not care about your hopes, goals or dreams. Really an EFT bait and switch scam. Buyer beware!!!! If you wish to resolve thing let me know.
Response from the owner · a year ago
Hi Eric,
While we always strive to provide a best-in-class experience for our members and guests, we know that there are always opportunities to improve. We appreciate the feedback and look forward to diving into this and making sure we are looking into how we can get better. If you wouldn’t mind sharing this concern, in detail, with our management team, we would love the opportunity to try and make this right. The best contact information is [email protected].
Thanks again for the feedback.
I totally recommend OTF, if your looking for a great workout for power, strength, endurance this is where you need to go! I've been going to the gym all my life and I got tired of the same workouts, atmosphere, so I tried OTF and wow it has been amazing. It's so good and you feel like you really workout it's so worth it. The staff here are beautiful, friendly and amazing ladies! And the coaches here are the BEST they take their time coaching you and giving you a powerful workout, they do an incredible job. Thank you OTF! best place to get your workout!
