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Orangetheory Fitness

Gym · Queen Creek, AZ · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%69+43.8Reliability 28%60+16.9Replies to reviews 8%72+5.9Craft & service penalty81−1.9Experts Score= 65Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.65SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#84 of 89 yoga studiosPosition by Experts Score among all companies we track in this category. · better than 6%
4.8 ★★★★★ 209 Google reviews · 24 photos
92%five-star reviews
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
7.1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
22%reviews answered by the owner
Oct 2026latest review

Orangetheory Fitness at a glance

  • Google rating: 4.8 out of 5 from 209 reviews (92% five-star).
  • Reviews on this page: 209 Google reviews (142 with written comments, 3 with photos).
  • Owner responses: the business replied to 22% of reviews.
  • Most recent review: October 1, 2026.
  • Service: Yoga Studio serving Queen Creek, Arizona.

Data from Google, last updated November 3, 2026.

Score profile vs other yoga studios

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.

Satisfaction69Reliability60Craft & service81Value–Momentum100Replies to reviews72Satisfaction: 69 (median 92)Reliability: 60 (median 91)Craft & service: 81 (median 99)Momentum: 100 (median 100)Replies to reviews: 72 (median 77)
Orangetheory FitnessYoga Studios median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orangetheory Fitness: 69/100 on this factor. Category median: 92.B
69
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orangetheory Fitness: 60/100 on this factor. Category median: 91.B
60
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orangetheory Fitness: 81/100 on this factor. Category median: 99.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orangetheory Fitness: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orangetheory Fitness: 72/100 on this factor. Category median: 77.B
72

Bar = this company · dark tick = category median.

Star ratings

209 Google reviews we collected

  • 5 stars19392%
  • 4 stars31%
  • 3 stars10%
  • 2 stars21%
  • 1 star105%

Praise vs complaints

Phrases our text analysis found in 142 written reviews

  • Praise9092%
  • Complaints88%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude4142%
  • Quality & results1616%
  • Honesty & trust1313%
  • Would recommend1313%
  • Price & value77%
  • Speed & response44%
  • Communication44%

What customers talk about

We read 142 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “I’ve been a member for about 4 weeks now, and from day one all the front desk ladies have been so kind, welcoming, and helpful.”
  • “It had been so long since I had worked out, and the team here took such great care of me and now I am seeing such great results.”
    “That may be the policy, but it's a horrible policy that needs to be changed.”
  • “I’m stronger, faster, more consistent, and genuinely excited to work out.”
  • “If you’re looking for an energetic and encouraging environment to work on being the best version of yourself, I highly recommend giving this studio a try!”
  • “Its always challenging and lots of variety but definitely worth it and probably has saved my life.”
    “It is a little pricey but at the end of the day your doing it for you, your doing it for your body and health.”
  • “The workouts are fast‑paced, full‑body, and coach‑led, which makes it easy to show up and just follow the plan.”
  • “Staff was friendly and took the time to explain everything and answer my questions.”

People customers mention

  • Randy 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Jessica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Orangetheory has me in the best shape of my life! I’ve always been active and athletic, but OTF has pushed me in ways I didn’t expect. I’m stronger, faster, more consistent, and genuinely excited to work out. The coaches at the Queen Creek studio are amazing—encouraging, motivating, and always pushing me to be my best. I absolutely love this place!

EmmaLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I love this place! Working out is so fun. This has become my happy place. It had been so long since I had worked out, and the team here took such great care of me and now I am seeing such great results. I just love it here! Come try it out!!!

Michelle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The one place where I go to get a complete full body workout with cardio and weight lifting!

Bethany5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I love this studio! Everyone is so welcoming. All of the coaches are helpful and encouraging!

Kris9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Love this Queen Creek studio. The coaches, front desk, and community are all top tier. Workouts stay fun and challenging with great variety, and events like Marathon Month, Hell Week, DriTri, and fantasy football keep it interesting. I’ve seen so many changes in my body composition since joining last year. Highly recommend.

ChristinaLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Orangetheory Fitness Queen Creek has become such a special place for me. 🧡 I joined in March not really knowing what my body would be capable of. Having cerebral palsy, movement has always looked a little different for me, and some things simply take more work. But I kept showing up—and this team kept believing in…

Customer photo from Christina's reviewCustomer photo from Christina's review

Photos

Customer reviews

4.8 ★★★★★ 209 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Jessica Ritchie1 reviewTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Orangetheory has me in the best shape of my life! I’ve always been active and athletic, but OTF has pushed me in ways I didn’t expect. I’m stronger, faster, more consistent, and genuinely excited to work out. The coaches at the Queen Creek studio are amazing—encouraging, motivating, and always pushing me to be my best. I absolutely love this place!

Response from the owner · 3 weeks ago

Hi Jessica, thank you for sharing your fantastic experience with Orangetheory! We're thrilled that you're feeling stronger and more motivated. Our Queen Creek coaches are truly dedicated, and we're glad they're helping you reach your goals. Welcome to the OTF family!

Emma ReichdanLocal Guide · 9 reviewsTotal number of Google reviews Emma has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I love this place! Working out is so fun. This has become my happy place. It had been so long since I had worked out, and the team here took such great care of me and now I am seeing such great results. I just love it here! Come try it out!!!

  • Busyness: A little busy
  • Powerlifting equipment: Dumbbells, Other
  • Maintenance: Pristine
Response from the owner · a month ago

Hi Emma, we're overjoyed to hear that you're having such a positive experience with us and seeing great results. Thank you for sharing your enthusiasm and being a valued member of the OTF family!

Michelle Sutter2 reviewsTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The one place where I go to get a complete full body workout with cardio and weight lifting!

  • Busyness: A little busy
  • Powerlifting equipment: Barbells
  • Maintenance: Well-kept
Response from the owner · a month ago

Hi Michelle, we're delighted that you find our workouts comprehensive and effective! It's great to have you as part of the OTF family. Keep up the amazing effort!

Bethany Richey5 reviewsTotal number of Google reviews Bethany has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I love this studio! Everyone is so welcoming. All of the coaches are helpful and encouraging!

Response from the owner · a month ago

Hi Bethany, it's wonderful to hear that you feel welcomed and encouraged at our studio. We're grateful to have you as part of the OTF family!

Kris Hall9 reviewsTotal number of Google reviews Kris has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love this Queen Creek studio. The coaches, front desk, and community are all top tier. Workouts stay fun and challenging with great variety, and events like Marathon Month, Hell Week, DriTri, and fantasy football keep it interesting. I’ve seen so many changes in my body composition since joining last year. Highly recommend.

  • Maintenance: Pristine
Response from the owner · a month ago

Hi Kris Hall, we're thrilled to hear you love the Queen Creek studio! It's fantastic that you're enjoying the variety of workouts and events. We're so glad to have you as part of the OTF family and to see your progress. Thanks for the high recommendation!

Christina CrutchleyLocal Guide · 40 reviewsTotal number of Google reviews Christina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Orangetheory Fitness Queen Creek has become such a special place for me. 🧡 I joined in March not really knowing what my body would be capable of. Having cerebral palsy, movement has always looked a little different for me, and some things simply take more work. But I kept showing up—and this team kept believing in me. I’ve gotten stronger, built endurance, completed Season of Strength, and power walked my .5-mile benchmark in 9:20 at an 8% incline. Things I honestly didn’t know I could do. What makes Queen Creek so special are the coaches and staff. They’ve never made me feel limited. They meet me where I am, modify when I need it, push me when they know I have more in me, and celebrate my wins with me. OTF Queen Creek has changed the way I see fitness and what my body is capable of. I’m stronger, more confident, and still setting bigger goals. And I’m definitely not done yet. 🧡🍊

  • Busyness: A little busy
  • Powerlifting equipment: Dumbbells
  • Maintenance: Well-kept
Response from the owner · a month ago

Hi Christina, your story is truly inspiring, and we're so glad to be part of your fitness journey at Queen Creek. Our coaches are dedicated to supporting you every step of the way. Keep pushing those boundaries and reaching new heights! 🧡🍊

Sierra BanksLocal Guide · 11 reviewsTotal number of Google reviews Sierra has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I love Orangetheory! I’ve been a member for about 4 weeks now, and from day one all the front desk ladies have been so kind, welcoming, and helpful. They really set the tone every time you walk in. But this review is especially for Coach Leigh — she is beyond amazing, truly heaven-sent. When I first started, I couldn’t even do a proper squat, let alone run on the treadmill. Now I’m doing things I never thought I could, and that’s because of her. She pushes you, but in the best way. She’s attentive, she really *sees* you, and she makes every class enjoyable. She knows exactly when to push you harder and when to pull back. She makes sure you understand each exercise and that you’re doing it correctly. And when she knows you’re capable of more, she’s right there with a heavier weight or bumping up your incline and speed. I’ve gotten so used to her coaching that I honestly only book classes when she’s there. That’s how impactful she is. Everyone has a story, but she reminds me that I don’t have to be defined by mine. Thank you so much, Coach Leigh — this means more than you know. ❤️

Response from the owner · 6 months ago

Sierra, thank you for sharing your inspiring journey with us! We're thrilled to hear how Coach Leigh has made such a positive impact on your fitness experience. It's wonderful to know that our team has created a welcoming environment for you. Keep up the fantastic work, and we look forward to supporting you as you continue to reach your goals with Orangetheory!

sapna karnam4 reviewsTotal number of Google reviews sapna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve really enjoyed my experience at Orangetheory Fitness. The workouts are fast‑paced, full‑body, and coach‑led, which makes it easy to show up and just follow the plan. I like that every class combines treadmill intervals, rowing, and strength training so it never feels repetitive, and the heart‑rate monitor plus ‘Splat points’ keep me motivated to push a little harder. The coaches are energetic, give good form cues, and usually offer options so both beginners and more advanced members feel challenged. The studio has a strong community vibe and the app makes it easy to track progress and book classes.

Response from the owner · 6 months ago

Thank you, Sapna, for sharing your positive experience with us! We're glad to hear that you enjoy the variety and motivation our workouts provide, and that our coaches and community vibe resonate with you. Keep up the great work on your fitness journey, and we look forward to supporting you as you continue to reach your goals with Orangetheory!

Danixa Lopez11 reviewsTotal number of Google reviews Danixa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This place is absolutely amazing! I moved and was struggling to find a fitness routine and gym community that I enjoyed (I also needed to lose some pre wedding weight). I joined Orange theory in Queen creek almost 2 years ago, lost the pre wedding weight.. and never left! The coaches are so knowledgeable and motivating! The community is welcoming and encouraging. I started with a few classes a month but wanted more! I am now a 5 am class taker (impressive I know), go at least 4 days a week and I genuinely look forward to the classes. If you’ve thought about checking Orange theory out but are “scared” or “intimidated” this is your sign to give it a try. You won’t regret it!

Response from the owner · 7 months ago

Danixa, thank you for sharing your inspiring journey with us! We're thrilled to hear how Orangetheory has become such a positive part of your life and fitness routine. Your dedication to attending those early morning classes is truly impressive, and we're so glad to have you as part of our community. Keep up the fantastic work, and we look forward to supporting you in reaching even more of your goals!

Roberts Family2 reviewsTotal number of Google reviews Roberts has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve been attending Orangetheory since 2020. The program is an excellent way to stay consistent and be motivated. The Queen Creek branch has such a special energy. The coaches are amazing! ~ Krysta Roberts

Response from the owner · 8 months ago

Thank you, Krysta, for your wonderful feedback! We're glad to hear that you've found consistency and motivation with us since 2020. The special energy at the Queen Creek branch and our amazing coaches are indeed key to our community. Keep up the great work on your fitness journey, and we look forward to supporting you as you reach your goals!

Orangetheory Fitness on Google Maps →

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