Google reviewers rate Orkin 4.8 out of 5 based on 2368 reviews, with the owner responding to 84% of feedback. Customers frequently cite punctuality, professional communication, and thorough explanations of insect behavior during services for ants, spiders, wasps, and rodents. Common criticisms include high costs, misrepresentation of service scope or contract terms, and instances where scheduled visits did not occur despite notification texts.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Very professional, courteous employee did an outstanding job.
Thanks, Gary! We sincerely value your kind words and are delighted to hear our employee was professional, courteous, and did an outstanding job.
Great service by Ron! He even got the cobwebs that were on my patio furniture and sprayed all around the property. I am very pleased with his service, was prompt and friendly and asked if there were any issues, I told him I saw black widow spider cobwebs and a lone cockroach. He took care of everything, thanks Ron!
Hi Elizabeth! We are overjoyed to hear Ron provided prompt, friendly service and took care of the cobwebs, black widow concerns, and cockroach. Thank you for your kind words!
Andy is awesome at addressing any issues we might have come up with during the service. He is very professional and kind.
Owen, We appreciate your business. Thank you for the 5 stars
Outstanding professional service by Patrick
Hi Shawn, We are happy to hear you had a positive experience with Orkin! We value your input and encourage you to let us know more details about your experience with us.
Very professional, knowledgeable and quick. The service was great.
We're grateful for your kind words, Kendra! We're delighted to hear our team was professional, knowledgeable, and quick, and that you received great service.
Elias with orkin has been a great help in helping us to keep all those pesky little ants away. They were in the house and we tried everything. He had to come back several times but they are finally gone and orkin continues to keep all those insects out of the house and boarders. Thank you orkin . I would highly recommend your company. Professional on knowledgeable
We're excited to hear that Elias from Orkin was able to help you get rid of those pesky ants! Thank you Darlene for sharing your positive experience with us.
Efron was great! Very professional!
Thank you William for your review! We’re ecstatic to hear that Efron was great and very professional.
Very professional and detailed for our home
Thank you, Russ! We are overjoyed to hear that our service was professional and detailed for your home.
Very good, and exceptional guy!!
Thank you for the 5-star rating, Teresa! We appreciate your feedback and are glad to hear that you had a great experience with us.
Good first impression. Very clearly explained how everything works.
Thank you for your positive feedback, Alexis. We are pleased to hear that you had a good first impression and that everything was clearly explained to you.