Orkin holds a 4.8/5 rating from 3,372 reviews, with owners responding to 94% of feedback. Customers frequently praise technicians for punctuality, thoroughness, and clear communication regarding pests like termites, roaches, and mosquitoes. Recurring criticisms include unreturned calls for scheduling, pushy sales tactics during consultations, and isolated incidents where treatments were deemed ineffective or caused pet distress.
Google rating: 4.8 out of 5 from 3,372 reviews (89% five-star).
Reviews on this page: 3,371 Google reviews (1,647 with written comments, 3 with photos).
Owner responses: the business replied to 94% of reviews.
Most recent review: June 30, 2026.
Service: Termite Control Service serving Long Beach, California.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.8
★★★★★
3,372 reviews on Google
5★3,009
4★231
3★41
2★27
1★63
Reviews from Google, shown as published (original wording, unedited).
AM
Ann Margaret Kline2 reviews
★★★★★
I have worked with Orkin before regarding A pest issue I had in my kitchen. Things went great for about 6 to 9 months, but then the creatures were back. Today Steven came to my home and educated me on how these bugs work the best way to mitigate them and the best way for us to handle getting them completely and permanently removed from my kitchen. I learned so much today from him. He stayed and talked to me and we work together to attack these critters. I’ve never been so excited about having a pest control person in my home. He was incredible!
Price assessment: Great price
Price: $120–140
Services: Cockroach extermination
Response from the owner · 3 months ago
Your feedback is incredibly valuable. We're glad to hear about your positive experience with Steven from Orkin. Thank you Ann for sharing your thoughts!
Examiner John Kwon is very professional and detail, love to have him back to our area to provide services. During the pandemic services were intermittent but know all back to normal and I am glad that I am in good hand for my termites services.
Price assessment: Reasonable price
Price: $200+
Services: Termite inspection
Response from the owner · 2 years ago
Thanks for your positive feedback, Joe! We are privileged to have Examiner John Kwon providing professional and detailed services.
Inspector was very professional, and neat and respectful of the house
Price assessment: Great price
Positive: Quality, Professionalism
Services: Home inspection
Services: Termite inspection
Response from the owner · 4 years ago
Hi Marguerite, Thank you for the 5-stars! We appreciate your business. We are happy to hear you had a positive experience with Orkin. If convenient, please let us know what you liked best!
Marcus was very thorough cleaning the eaves and any other areas that showed signs of insects. He took his time spraying the exterior of our home. Very friendly as well as professional.
Technician Jose Garcia is professional, knowledgeable, personable and reliable. He always goes above and beyond to assure me everything is safe for my two dogs. I appreciate his flexibility with scheduling. Jose has been my technician now for nearly a year and I'm so glad I chose Orkin.
Price assessment: Reasonable price
Price: $120–140
Services: Spider extermination, General pest inspection, Mosquito extermination, Bug & insect extermination, Ant extermination
Response from the owner · a year ago
Your positive experience with Technician Jose Garcia is greatly appreciated. Thank you Carol for choosing Orkin.
