Customers frequently praise the professionalism, punctuality, and thoroughness of exterior and interior pest treatments, noting that technicians often explain procedures and maintain clear communication. Positive feedback highlights same-day service availability and polite interactions during inspections for issues like roaches, spiders, and fleas. Criticisms center on inconsistent product effectiveness for specific infestations, perceived price increases, and occasional instances of missed appointments or insufficient training on complex pests like bed bugs.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Orkin's services have declined considerably. They have not restocked their products. Their service representatives can not perform their work effectively without the supplies needed. I can not recommend Orkin to anyone at this time.
Thank you for your rating!
James was very professional, ethical, and friendly. He is a good representative of the company.
Thanks Pedro for recognizing James for his professionalism, ethics, and friendliness. We’re proud to have him representing Orkin.
I would just like to say that James the technician was awesome. He was thorough and paid attention to detail. I would refer Orkin to everyone over and over again.. Thanks
We are happy to hear that James provided thorough, detail-oriented service. Thank you Monda for recommending Orkin!
Orkin seems to be much more effective than Terminex. Brent provides thorough service inside and outside.
We're glad to have you on board, Karen. We hope to deliver positive results for you soon.
Mike made sure the exterior barrier was complete, and the inside coverage was thorough. Great service as always.
Dear Tomeka , Thank you so much for your review and for taking the time to share your experience! We work hard at Orkin to meet expectations like yours and are happy to hear we hit the mark. If convenient, please let us know what you liked best!
Let me know he was coming 30 minutes before , no waiting time. He sprayed everywhere and put traps down. Said it would take at least 3 times so i can really come back and rate them then.
Thanks for sharing your experience with us, ChoRhonda. We appreciate your feedback and look forward to serving you again in the future.
So nice and professional! Listened to my concerns and followed through!
We are delighted to hear about your positive experience with us, Hailey! Thank you for taking the time to share your feedback.
Jose and team are the greatest! They will come expeditiously to address any issue at any time! 🤩
We are thrilled to hear that Jose and the team provided great service! Thank you Aaron for your feedback.
Great company !
Thank you for sharing your positive feedback, Brent!
Brent is very knowledgeable and professional.
We are utterly delighted to hear that Brent is very knowledgeable and professional. Thank you Daniel for sharing your experience.