Jesus was very neat and clean and was very efficient at locating where rodents would enter the crawl space.
- Services: Rodent extermination

Customers frequently praise Orkin technicians for punctuality, thoroughness, and clear communication during services like rodent exclusion, ant treatment, and web cleaning. Reviews highlight that staff explain processes, answer questions, and provide honest assessments of necessary work. A recurring criticism involves missed appointments and lack of responsiveness to calls or messages, with some customers reporting no-shows despite automated confirmations.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Jesus was very neat and clean and was very efficient at locating where rodents would enter the crawl space.
Arrived on time, immediately filled in two entrance points for rats. Very efficient and respectful of my property
Your review is appreciated. Sandy we’re glad our team arrived on time, efficiently sealed the rat entry points, and treated your property with respect.
Mike is thorough and friendly. Knowledgeable, and always goes the extra mile to make sure we're covered.
Thank you for your wonderful feedback, Yvette. We're glad to hear that Mike provided thorough and friendly service. If you ever need assistance in the future, please don't hesitate to reach out to us at (415) 315-9426.
Andres and Nate from Orkin did a great job sealing holes in the walls and covering openings outside my house. They completed the work in a timely manner and answered every question I had. They clearly explained the problems they found and how they were going to address them. I really appreciated their professionalism, communication, and thorough work. Highly recommend!
We're delighted to hear that Andres and Nate provided timely, thorough service and clearly explained their work. Thank you Cris for recognizing their professionalism and communication, Cris!
Jesus was our Tech and he was great. We did a walk thru of the problem areas, and he explained what his process was and answered all of my questions. He removed all of the nests and webs from the exterior and treated the areas. He was very professional.
We sincerely value your feedback. Diane we’re delighted Jesus provided a professional, thorough service, explained the process clearly, and removed the nests and webs from your exterior.
Our technician Mike Salem is the best. Great communication and thorough job.
Thank you Jordanna for sharing your positive experience with our technician Mike Salem.
This company is a flake. I had an appointment with them with a 2 hours window. No show, no call. Like I've never had an appointment. They got all my information, including my credit card and no show.
Hi Mayza I am sorry for your latest experience with us. We invite you to contact us at (415) 315-9426, so we may discuss your specific personal experience. Thank you!
The first technician that was assigned for my job called me at 9:33 (appt was supposed to be between 8-10), told me know that my job just appeared on his queue and he was already booked at the time slotted for me. He asked if he could come the following day or come late afternoon. I said I called at 6:00 am today and asked to get someone to come in this morning. I asked if there isn’t another technician who can come. He said he’ll let his manager know and get back to me. I then called their customer service and told her of the situation. Angelina called the branch and after holding for a while, they told me the technician was 15 minutes away. Tatiana was awesome! She explained the contract to me and answered a lot of my questions. She was detailed and was able to find some holes and explained to me what she was going to do. Unfortunately, the houses where I live are all connected and she needed access to my neighbor’s yard to look at the side of my house and look for holes. My neighbor has limited English skills and it took awhile for us to be able to explain to her our issue until we talked to her son and explained the situation to get their approval. Tatiana filled the holes and told me that to get the roof checked is done by another team. I asked Tatiana if she can be the one to service my home for the succeeding services and she said yes, I just have to request her.
Thank you Evelyn for your wonderful feedback. We appreciate your detailed review and are glad to hear about your positive experience with Tatiana.
Our home was being inundated with ants a few years ago. Despite trying many DIY & natural options to keep the ants outside, the issue persisted. Orkin solved the problem within days of their first visit and they have continued to keep the ants out of our home with regular service. I like that the application is tailored to my wishes— e.g, a minimal application only to keep the ants out of the house. I don’t want the whole yard sprayed and they always ask what I want and respect my requests. Plus, I have peace of mind since we can have them out quickly for a spot visit if an issue comes up. The service providers have always been conscientious about safety. It is easy to reschedule the regular service appointments online, which is helpful with a busy & varied work schedule. Special shoutout to Andres K! He always remembers and respects our preferences, is conscientious about safety, and messages us directly to confirm the appointment or let us know if the timing has changed.
We're overjoyed to hear that Andres K and our team resolved your ant issue while respecting your preferences! It's great to know the tailored, minimal application approach has been working effectively, and that you appreciate the flexibility to reschedule online and request quick spot visits when needed. Andres K truly exemplifies the personalized attention and communication we strive for, and we'll be sure to pass along your special shoutout to him and the team. Thank you for your continued trust in us, and we look forward to keeping your home ant-free for years to come!
The inspection is not complete yet. But even after the initial inspection I feel like I can trust Orkin. The building I live in uses EcoLabs and they are more willing to hide the results of the inspection they didn’t do. Andres told me what is supposed to happen during inspections and treatment. The Orkin employee said they have a lab to test and know for sure what is existing in my apartment. I’m looking forward to getting efficient help so that I can not be bullied out of my housing by negligent property managers. Thanks Orkin. I’m glad I reached out to Orkin; a pest company that I trust. It comes at a price though. But I’d rather pay that price to keep me and my service dog safe from the pest retaliation that residents are experiencing in buildings that want to kick people out to raise rent prices.
Thank you Pat for sharing your experience with Orkin. We are glad to hear that you trust our services and look forward to assisting you further.