Google reviewers rate Orkin in Paradise, CA 4.9 out of 5 based on 773 reviews, with the owner responding to 35% of them. Customers frequently cite punctuality, clear communication, and knowledgeable staff who handle pest and termite issues professionally. Recurring themes include efficient service and helpful advice regarding home maintenance. However, some low-star reviews highlight concerns about inconsistent employee preparation, lack of advance notice, and inadequate follow-up on pet safety or contract cancellations.
Google rating: 4.9 out of 5 from 773 reviews (93% five-star).
Reviews on this page: 773 Google reviews (481 with written comments, 2 with photos).
Owner responses: the business replied to 35% of reviews.
Most recent review: October 27, 2026.
Service: Termite Control Service serving Paradise, California.
Data from Google, last updated October 27, 2026.
Photos
Customer reviews
4.9
★★★★★
773 reviews on Google
5★720
4★34
3★9
2★0
1★10
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 481 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Super knowledgeable and had good communication skills.”
“Unprofessional, won't return my calls and won't respond to my wanting to cancel my contract.”
“Jace is The most courteous friendly professional awesome experience every time he comes over, he goes above and beyond to make sure that my pets envir…”
“This horrible experience having to deal with roaches was embarrassing but they were professional and kind I would recommend anyone call them first I t…”
“Megan is wonderful and efficient, highly recommend!”
“we gave ourselves enough time to prep and when the day came for the service, they never showed up!”
“He explained everything clearly and he was very kind and professional and he worked to get my house fit into the schedule as quickly as possible”
“If you’re looking for a no-nonsense pest control company, I highly recommend Orkin.”
“i would recommend shopping around before settling for this company!”
“Hopeful to get these pests behind us and maintain our homes integrity”
“…make sure that my pets environment is flea free awesome service and a great price…”
People customers mention
Ryan11 reviews
Megan8 reviews
Control7 reviews
Eric6 reviews
Technician6 reviews
Chico6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Jobs customers hired them for— from Google's service tags and the review text
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
Lee-Anne CalhoonLocal Guide · 20 reviewsiTotal number of Google reviews Lee-Anne has written across all businesses on Google Maps, not just this one.
Very knowledgeable and through. He explained everything clearly and he was very kind and professional and he worked to get my house fit into the schedule as quickly as possible
Price assessment: Reasonable price
Services: Termite extermination
Pest type: Termites
Response from the owner · 5 days ago
Hi Janet! We are excited to hear that our team provided knowledgeable, thorough, and professional service while accommodating your schedule.
Lisa Johnson2 reviewsiTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
John is amazing! Very communicative and reassuring. Great in his work and takes pride in what he does! Extremely thankful for his pragmatic approach to a rather stressful situation.
Price assessment: Great price
Price: $160–180
Response from the owner · 4 weeks ago
We’re delighted to hear that John’s communication, reassuring approach, and pride in his work made a stressful situation easier. Trinity we’ll be sure to share your appreciation with him.
william culbertson5 reviewsiTotal number of Google reviews william has written across all businesses on Google Maps, not just this one.
