Google reviewers rate Orkin 4.8 out of 5 based on 1,474 reviews, with the owner responding to 93% of feedback. Customers frequently praise technicians for being punctual, thorough, and knowledgeable during inspections and treatments for pests like termites and bed bugs. However, lower-rated reviews cite issues with missed appointments, difficulty reaching local offices for explanations, and aggressive upselling practices that lead to unexpected high costs.
Google rating: 4.8 out of 5 from 1,474 reviews (88% five-star).
Reviews on this page: 1,474 Google reviews (765 with written comments, 2 with photos).
Owner responses: the business replied to 93% of reviews.
Most recent review: October 19, 2026.
Service: Ant Exterminator serving Wichita, Kansas.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.8
★★★★★
1,474 reviews on Google
5★1,303
4★98
3★21
2★13
1★39
Reviews from Google, shown as published (original wording, unedited).
SK
Stoupe Kalishnikov2 reviews
★★★★★
Very professional and on time! Answered all the questions I had and gave me more tips to improve my outside experience. Thank you orkin
Price assessment: Great price
Price: $200+
Services: Home inspection, Spider extermination, Flea & mite extermination, General pest inspection, Mosquito extermination, Ant extermination
Pest type: Ants, Other
Response from the owner · 2 weeks ago
We’re thrilled to hear our team was professional, punctual, and able to provide helpful tips to improve your outdoor experience. Thank you, Stoupe, for choosing Orkin!
Very professional and productive in explaining how everything works and what steps he will take to make sure everyone is safe and pests are eliminated. Thank you
Response from the owner · 3 weeks ago
We greatly appreciate your positive feedback, Marvin! We’re glad our professional explanation helped you feel confident that your home would be safe and pest-free.
paid them over $7,000 (including for heat treatment) and bed bugs are worse then before their treatments.
Price assessment: Overpriced
Price: $200+
Services: Bed bug extermination
Response from the owner · a month ago
Hello Victor
If you’re open to discussing your experience further, please call us at (316) 226-7930. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
Per our contract, we've continued to get routine services via Orkin. Every representative we've had has provided excellent care & treatment. Their communication has been wonderful as well. We recommend them to everyone we know!
Price assessment: Reasonable price
Services: Home inspection
Response from the owner · a month ago
We are honored to receive your wonderful feedback. Thank you Elizabeth for recommending Orkin to others!
Izaac was my first contact with orkin..he was so great,,at explaining all things..then Colton came to apply the borate..he was also great.. you have 2 good employees.
Price assessment: Reasonable price
Price: $200+
Services: Termite inspection
Response from the owner · a month ago
We are overjoyed to hear about your positive experience with Izaac and Colton. Thank you Sharon for sharing your feedback!
It is very difficult to speak with local offices to receive an explanation of the inspection report. The company is not nearly as professional as the one I used previously.
Price assessment: Not sure
Price: $200+
Services: Home inspection
Response from the owner · 2 months ago
Hello Carol
I’m sorry to hear about your disappointment with us, and I would like to personally assist you with making things right. Let’s get on a call and address this ASAP, we value your business. Please contact us at (316) 226-7930 when convenient.
