Experts Reviews · Company report
Otto's Tire And European Auto Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%67+16.2Value 14%100+14.1Replies to reviews 7%53+3.7Momentum penalty59−4.1Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE

Otto's Tire And European Auto Repair

Los Angeles, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #304Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 337 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Otto's Tire And European Auto Repair is better than 81% of auto repair shops.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Otto's Tire And European Auto Repair is better than 67% of auto repair shops.B
67
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Otto's Tire And European Auto Repair is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Otto's Tire And European Auto Repair is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Otto's Tire And European Auto Repair is better than 59% of auto repair shops.C
59
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Otto's Tire And European Auto Repair is better than 53% of auto repair shops.C
53

Reviews for your job

Customers hired Otto's Tire And European Auto Repair for 8 kinds of job.

Otto's Tire And European Auto Repair for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.37
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#83 / 245
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 37 Google reviews tagged “Oil change” · showing 20

Ranu5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I love this shop. They are thorough, clear about options and reasonably priced.

Great priceGeneral repairs & maintenanceAuto engine diagnosticVehicle Inspection
Jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I’ve come here for a few repairs and a set of new tires and really like the service. They Are very efficient, friendly and have great prices!

Great priceAuto tire replacementWiper blade installationOil change
Tony7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Brought in my 2021 Tacoma great service and a very reasonable quote for repairs.

Great priceOil change
Jin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Appt was very easy to make online. Everyone was friendly and helpful. Got my car serviced promptly. Will be back for sure.

Reasonable priceOil change
NKiruLocal Guide · 67 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I can’t recommend Otto’s Tire & European Auto Repair enough. From start to finish, the experience was exceptional. Otto is incredibly knowledgeable and took the time to thoroughly inspect my 2017 Mazda. He identified several issues that I didn’t even know existed and clearly explained what actually needed to be…

Reasonable priceCarburetor cleaningAuto body & trim repairElectrical repair
Nahum1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I found this shop through Google and ChatGPT, and I found a jewel. Took my car today for annual maintenance, and the treatment was superb. Vicente, the owner, told me they would inspect the entire car so they wouldn't charge me for services my car wouldn't need. Definitely I will come back for future services and…

Reasonable priceAir & cabin filter replacementOil change
JennLocal Guide · 387 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Amazing service, for a reasonable price! I can not say enough about how great the whole team at Otto's has been. They did an amazing job with my clutch and I'll definitely be back!

Great priceTransmissionEngine repairOil change
Nina10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always grateful for the honest, reliable help of the team and Otto's Tire and European Auto Repair, who aren't intimated by an older vehicle that might require creative sourcing of parts and always fair in their estimates. Plus, get the job done quickly. Highly recommend!

Reasonable priceElectrical repairAuto battery replacementGeneral repairs & maintenance
Stephen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've taken my Audi A3 Sportback 2012 to Vicente and the guys several times, and I am always impressed with their professionalism and highly skilled mechanics. Vicente is honest and clear in what needs to be done to keep my car healthy at it's higher mileage, and when. Also, this team enjoys what they do, and it…

Auto maintenanceAuto engine diagnosticGeneral repairs & maintenance
Harry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I first moved to LA in the summer of 22' and my Audi started giving me issues, navigating the mechanic shop scene and finding a great one is throwing a needle in a hay stack. But I took it to Otto's and I've never looked back, EVER. Now that I moved away from Downtown area I will still come to Otto's even thought…

Auto battery maintenanceAuto battery replacementAuto brake repair
Jennifer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Vicente and the whole team of mechanics are extremely knowledgeable and do excellent work at very competitive prices! I feel lucky to have them as my go-to for anything auto related. Highly recommend.

Auto brake replacementAuto tire replacementBrakes
Jenny2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Love this shop! Thank you for all the work you do. I've been bringing my car to this shop since it opened. The guys here do good work, provide excellent customer service, and knowledgeable. There have been a few times I dropped in with a concern and they looked into it in a timely manner. My check engine light came…

Auto maintenanceAuto water leak repairAuto engine diagnostic
MatthewLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Helped my girlfriend with new brakes and an oil change. They were fantastic. Honest. Quick. Caring. Understanding. They did a fantastic job. Will go beck in the future!

Oil change
Sabina7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Vicente has been working on my car for years, even before he had his own shop. He takes excellent care of my car and runs a trustworthy and accommodating business - I trust his judgement completely Thanks for always providing quality service!

Auto maintenanceAuto engine diagnosticGeneral repairs & maintenance
UnmotivatedGenius1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This place is a true gem. Came in from another shotty mechanic shop that had basically destroyed my radiator by trying to replace with a the incorrect radiator. It was a nightmare situation, I thought I was going to be looking at a new car. Brought it to otto's to see if they could do anything, they said they could…

Auto A/C rechargeAuto detailingBattery
Shella1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Vicente and his crew have been taking care of my 86 Westfalia for years. It’s a great shop and I always feel taken care of. They keep it nice and clean for a mechanic shop… Vicente explains things well and is reasonably priced. They also work on my 2001 4Runner. Since my cars are older- they need special attention…

Customer photo from Shella's review
Auto battery maintenanceAuto battery replacementAuto brake repair
JulieLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Otto and his team are amazing! I came in for a walk in for oil change and he was very accommodating and checked my car and did the oil change very quickly for me. He also went over what services I needed very thoroughly with the courtesy inspection!

Oil change
Rodrigo5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

First met Otto and Randy eleven years back when they were working for someone else. Now they still working together but for themselves and there is nobody else I trust my car business but to them. Friendly environment, honest and hardworking people that live to meet the expectations that their work and customers…

Air & cabin filter replacementAuto brake repairAuto tire replacement
Christine7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Vincent and his team are good guys. They fixed my car like it was there own. They took care of me and they showed they cared. He fixes what is really needed. I would recommend his service to anyone. I was happy when I got my Mercedes back. Thanks Vince!

ElectricalGeneral repairs & maintenanceAuto interior vacuuming
Skylar1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing amazing auto shop ! Great communication and service - well priced / will not try to screw you over. Everyone was super kind and took amazing care of my car

Auto battery maintenanceOil changeTransmission

Show more oil change reviews (17 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 59%Reasonable 34%Overpriced 3%Not sure 3%

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