Experts Reviews · Company report
Otto's Tire And European Auto Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%67+16.2Value 14%100+14.1Replies to reviews 7%53+3.7Momentum penalty59−4.1Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE

Otto's Tire And European Auto Repair

Los Angeles, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #304Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 337 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Otto's Tire And European Auto Repair is better than 81% of auto repair shops.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Otto's Tire And European Auto Repair is better than 67% of auto repair shops.B
67
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Otto's Tire And European Auto Repair is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Otto's Tire And European Auto Repair is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Otto's Tire And European Auto Repair is better than 59% of auto repair shops.C
59
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Otto's Tire And European Auto Repair is better than 53% of auto repair shops.C
53

Reviews for your job

Customers hired Otto's Tire And European Auto Repair for 8 kinds of job.

Otto's Tire And European Auto Repair for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.37
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#83 / 245
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 37 Google reviews tagged “Oil change”

Ranu5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I love this shop. They are thorough, clear about options and reasonably priced.

Great priceGeneral repairs & maintenanceAuto engine diagnosticVehicle Inspection
Jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I’ve come here for a few repairs and a set of new tires and really like the service. They Are very efficient, friendly and have great prices!

Great priceAuto tire replacementWiper blade installationOil change
Tony7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Brought in my 2021 Tacoma great service and a very reasonable quote for repairs.

Great priceOil change
Jin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Appt was very easy to make online. Everyone was friendly and helpful. Got my car serviced promptly. Will be back for sure.

Reasonable priceOil change
NKiruLocal Guide · 67 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I can’t recommend Otto’s Tire & European Auto Repair enough. From start to finish, the experience was exceptional. Otto is incredibly knowledgeable and took the time to thoroughly inspect my 2017 Mazda. He identified several issues that I didn’t even know existed and clearly explained what actually needed to be…

Reasonable priceCarburetor cleaningAuto body & trim repairElectrical repair
Nahum1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I found this shop through Google and ChatGPT, and I found a jewel. Took my car today for annual maintenance, and the treatment was superb. Vicente, the owner, told me they would inspect the entire car so they wouldn't charge me for services my car wouldn't need. Definitely I will come back for future services and…

Reasonable priceAir & cabin filter replacementOil change
JennLocal Guide · 387 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Amazing service, for a reasonable price! I can not say enough about how great the whole team at Otto's has been. They did an amazing job with my clutch and I'll definitely be back!

Great priceTransmissionEngine repairOil change
Nina10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always grateful for the honest, reliable help of the team and Otto's Tire and European Auto Repair, who aren't intimated by an older vehicle that might require creative sourcing of parts and always fair in their estimates. Plus, get the job done quickly. Highly recommend!

Reasonable priceElectrical repairAuto battery replacementGeneral repairs & maintenance
Stephen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've taken my Audi A3 Sportback 2012 to Vicente and the guys several times, and I am always impressed with their professionalism and highly skilled mechanics. Vicente is honest and clear in what needs to be done to keep my car healthy at it's higher mileage, and when. Also, this team enjoys what they do, and it…

Auto maintenanceAuto engine diagnosticGeneral repairs & maintenance
Harry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I first moved to LA in the summer of 22' and my Audi started giving me issues, navigating the mechanic shop scene and finding a great one is throwing a needle in a hay stack. But I took it to Otto's and I've never looked back, EVER. Now that I moved away from Downtown area I will still come to Otto's even thought…

Auto battery maintenanceAuto battery replacementAuto brake repair
Jennifer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Vicente and the whole team of mechanics are extremely knowledgeable and do excellent work at very competitive prices! I feel lucky to have them as my go-to for anything auto related. Highly recommend.

Auto brake replacementAuto tire replacementBrakes
Jenny2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Love this shop! Thank you for all the work you do. I've been bringing my car to this shop since it opened. The guys here do good work, provide excellent customer service, and knowledgeable. There have been a few times I dropped in with a concern and they looked into it in a timely manner. My check engine light came…

Auto maintenanceAuto water leak repairAuto engine diagnostic
MatthewLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Helped my girlfriend with new brakes and an oil change. They were fantastic. Honest. Quick. Caring. Understanding. They did a fantastic job. Will go beck in the future!

Oil change
Sabina7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Vicente has been working on my car for years, even before he had his own shop. He takes excellent care of my car and runs a trustworthy and accommodating business - I trust his judgement completely Thanks for always providing quality service!

Auto maintenanceAuto engine diagnosticGeneral repairs & maintenance
UnmotivatedGenius1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This place is a true gem. Came in from another shotty mechanic shop that had basically destroyed my radiator by trying to replace with a the incorrect radiator. It was a nightmare situation, I thought I was going to be looking at a new car. Brought it to otto's to see if they could do anything, they said they could…

Auto A/C rechargeAuto detailingBattery
Shella1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Vicente and his crew have been taking care of my 86 Westfalia for years. It’s a great shop and I always feel taken care of. They keep it nice and clean for a mechanic shop… Vicente explains things well and is reasonably priced. They also work on my 2001 4Runner. Since my cars are older- they need special attention…

Customer photo from Shella's review
Auto battery maintenanceAuto battery replacementAuto brake repair
JulieLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Otto and his team are amazing! I came in for a walk in for oil change and he was very accommodating and checked my car and did the oil change very quickly for me. He also went over what services I needed very thoroughly with the courtesy inspection!

Oil change
Rodrigo5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

First met Otto and Randy eleven years back when they were working for someone else. Now they still working together but for themselves and there is nobody else I trust my car business but to them. Friendly environment, honest and hardworking people that live to meet the expectations that their work and customers…

Air & cabin filter replacementAuto brake repairAuto tire replacement
Christine7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Vincent and his team are good guys. They fixed my car like it was there own. They took care of me and they showed they cared. He fixes what is really needed. I would recommend his service to anyone. I was happy when I got my Mercedes back. Thanks Vince!

ElectricalGeneral repairs & maintenanceAuto interior vacuuming
Skylar1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing amazing auto shop ! Great communication and service - well priced / will not try to screw you over. Everyone was super kind and took amazing care of my car

Auto battery maintenanceOil changeTransmission
Kelly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The people there make you feel so welcome and the work is excellent this is were my vw will be serviced .....dependable mechanics it's a one stop shop

Auto maintenanceAuto tire replacementGeneral repairs & maintenance
TC2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Why go anywhere else?? Great service, quality repairs and timely. So glad to have tracked Vicente down and have told my friends that I referred to him 10 years ago where he is. More referrals to come, a great mechanic is irreplaceable.

Air & cabin filter replacementAuto maintenanceCar waxing
Ivan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Vicente and the team at Otto European are the best I've encountered in my 20 years of owning demanding German cars. Reasonable, always accommodating, communicate very well.

Auto A/C rechargeAuto maintenanceAuto tire replacement
Kevin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Vicente and his team were very professional in diagnosing the issues for my vehicle. They then worked with me to do some of the repairs in my first visit then I brought it back in months later to finish the work. They are very good with German cars (my car is an audi). They are not cheap but you get quality work and…

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
Mei-LingLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I’ve been coming to Vicente for about 5 years now. Love everything about his work. Always gives me great advice and keeps my now almost 20 year old Audi in amazing condition. Couldn’t recommend them any higher. Thanks Vicente!!

Air & cabin filter replacementAuto maintenanceOil change
IanAnderson2011Local Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Vicente and his crew are the best around, they inspire confidence with their great work. I'm lucky to have found this awesome shop- no job is too big or too small, they will take care of you and your prized possession.

Auto brake repairAuto brake replacementAuto maintenance
Ellen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Vicente and his crew are responsive, quick turnaround and friendly. I am a loyal customer. And I highly recommend their services. Ellen Friedlander

BrakesGeneral repairs & maintenanceOil change
Alexander2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I’ve been servicing my VW (Eurovan) with Viscente for years and can highly recommend him and his team at Ottos! Reliable, quality, economic, and honest service!

A/C installation & repairAir & cabin filter replacementBattery+ Punctuality+ Quality+ Professionalism
TonyLocal Guide · 93 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I got towed to a different place and the tow truck driver said when you tired of getting jerked around call Otto's Tire And European Auto Repair 3 yrs later "THEY MY BEST DAM FRIENDS EVER" Vicente is the Man !!! Go do yourself and your pockets a FAVOR!!!!

A/C installation & repairAir & cabin filter replacementAuto detailing+ Punctuality+ Quality+ Professionalism
Eric3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This was my second time coming to this shop and didn’t disappoint. The owner and the mechanics are professional and knowledgeable about vehicles. I appreciate the time they took to diagnose and fix my car that I would recommend to anyone looking for a new mechanic. Thank you!

Engine repairOil change+ Quality+ Professionalism+ Value
julver1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Hace muy buen trabajo

BatteryOil change+ Punctuality+ Professionalism
RubenLocal Guide · 86 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Electrical repairEngine repairOil change
Lydia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Oil changeTires+ Quality+ Professionalism
Ray1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C installation & repairBrakesAir conditioning+ Punctuality+ Quality+ Professionalism
ÁlvaroLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir & cabin filter replacementAuto detailing+ Punctuality+ Quality+ Professionalism
Monica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

BrakesAuto engine diagnosticGeneral repairs & maintenance+ Quality+ Professionalism
Kelly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

BrakesAuto engine diagnosticEngine repair+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 59%Reasonable 34%Overpriced 3%Not sure 3%

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