Experts Reviews · Company report
Otto's Tire And European Auto Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%67+16.2Value 14%100+14.1Replies to reviews 7%53+3.7Momentum penalty59−4.1Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE

Otto's Tire And European Auto Repair

Los Angeles, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #304Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 337 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Otto's Tire And European Auto Repair is better than 81% of auto repair shops.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Otto's Tire And European Auto Repair is better than 67% of auto repair shops.B
67
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Otto's Tire And European Auto Repair is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Otto's Tire And European Auto Repair is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Otto's Tire And European Auto Repair is better than 59% of auto repair shops.C
59
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Otto's Tire And European Auto Repair is better than 53% of auto repair shops.C
53

Reviews for your job

Customers hired Otto's Tire And European Auto Repair for 8 kinds of job.

Otto's Tire And European Auto Repair for tires

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.30
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#49 / 190
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 30 Google reviews tagged “Tires” · showing 20

Gabriel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Fast and reliable, would definitely recommend

Tires
NKiruLocal Guide · 67 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I can’t recommend Otto’s Tire & European Auto Repair enough. From start to finish, the experience was exceptional. Otto is incredibly knowledgeable and took the time to thoroughly inspect my 2017 Mazda. He identified several issues that I didn’t even know existed and clearly explained what actually needed to be…

Reasonable priceCarburetor cleaningAuto body & trim repairElectrical repair
MolokwuLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

They did a really great job with my tires . Great Customer Service

Great priceTires
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

They have helped me plenty of times, patch my tire, ordered my tires with them. My mom came to visit and got a flat, my tire iron didn’t fit her tires so I walked over to them and asked if they had a spare tire iron for her size, they gave me a handheld tool and even drove over to check on me. I returned the tool…

Tires
Malin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great spot! Fixed my tire so quickly and gave me a discount. Will come back again:) thanks!

Tires
Issac3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Just moved back to Historic Filipinotown and needed a spot to make sure my tires were all good and to get them rotated. My buddy Chris from “A Good Used Book” suggested Ottos down the street. The team were all awesome, and had great customer service and knew what they were doing. This is my new spot for sure! Highly recommend

Great priceTiresTire rotations
Sam5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I was far from home when I had a flat tire. Otto’s was the closest according to my google search. I gave them a shot without looking at the reviews. I got lucky because they were courteous and professional and had my tire patched up and ready in 10 minutes. Huge thanks.

Great priceTires
EonLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Took my Audi R8 here to get new rotors, brakepads, and tires. Otto's did fantastic work and he beats competitor's pricing. He even threw in some extra work I requested for no charge. My car is super low and he's one of the only places that has a low enough lift to do all the necessary repairs. I'd highly recommend him for your service needs!

Great priceAuto body & trim repairTiresBody & Trim
Eric7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Absolute top notch professional service. Fast, reliable, and affordable. Vincente and crew are up front and always look for the best deal for my 2009 VW and most importantly do incredible, best in class work. 5/5.

A/C installation & repairBrakesAir conditioning
Jonathan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Vincente was head mechanic at a place I used to go to. I bought another car under dealer’s warranty and time went by. I was reminded by a friend who told me Vincente has his own business. It turned out well, he has given me courtesy, honesty and value the times I’ve been there. He did not have to do all the extras…

Engine repairGeneral repairs & maintenanceTires
Shawn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very effective and nice service!

Tires
Vineet7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing place. Fair prices. Vicente is awesome and took care of my car as if it was his own. Would highly recommend them to anyone!

Air & cabin filter replacementElectrical repairAuto windshield repair
Jennifer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Vicente and the whole team of mechanics are extremely knowledgeable and do excellent work at very competitive prices! I feel lucky to have them as my go-to for anything auto related. Highly recommend.

Auto brake replacementAuto tire replacementBrakes
LadyLocal Guide · 98 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I needed tires changed badly! I came across Ottos tire shop on my maps. He has excellent customer service and he was very kind, helpful, and understanding. I got new tires put on very fast cause i was in a rush and I'm a satisfied customer. I was also happy he was open on Sat, so to me, that was a plus. Thank you, Otto and staff!

Tires
Shella1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Vicente and his crew have been taking care of my 86 Westfalia for years. It’s a great shop and I always feel taken care of. They keep it nice and clean for a mechanic shop… Vicente explains things well and is reasonably priced. They also work on my 2001 4Runner. Since my cars are older- they need special attention…

Customer photo from Shella's review
Auto battery maintenanceAuto battery replacementAuto brake repair
Lamont4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

When it comes to car repairs, honesty is everything. Fair price on a flat tire replacement and friendly service. Definitely will do more business here.

Tires
Christopher6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a nail in my tire in December and checked this place out. Honestly I’m so glad and lucky I checked this place out. I drive a 2022 Toyota Corolla and Otto spent a good 30 min looking for my tire because it was a brand new car. He actually recommend I call Toyota and see if I have warranty on my tires. He saved…

Tires
Peter2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Otto and his crew are top notch. Very friendly and knowledgeable, and the work they do is stellar. I won’t go anywhere else for tire/wheel work. 5 stars.

TiresWheel alignment
Mei-LingLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I’ve been coming to Vicente for about 5 years now. Love everything about his work. Always gives me great advice and keeps my now almost 20 year old Audi in amazing condition. Couldn’t recommend them any higher. Thanks Vicente!!

Air & cabin filter replacementAuto maintenanceOil change
Ellen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Vicente and his crew are responsive, quick turnaround and friendly. I am a loyal customer. And I highly recommend their services. Ellen Friedlander

BrakesGeneral repairs & maintenanceOil change

Show more tires reviews (10 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 59%Reasonable 34%Overpriced 3%Not sure 3%

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