Experts Reviews · Company report
Otto's Tire And European Auto Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%67+16.2Value 14%100+14.1Replies to reviews 7%53+3.7Momentum penalty59−4.1Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE

Otto's Tire And European Auto Repair

Los Angeles, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #304Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 337 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Otto's Tire And European Auto Repair is better than 81% of auto repair shops.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Otto's Tire And European Auto Repair is better than 67% of auto repair shops.B
67
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Otto's Tire And European Auto Repair is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Otto's Tire And European Auto Repair is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Otto's Tire And European Auto Repair is better than 59% of auto repair shops.C
59
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Otto's Tire And European Auto Repair is better than 53% of auto repair shops.C
53

Reviews for your job

Customers hired Otto's Tire And European Auto Repair for 8 kinds of job.

Otto's Tire And European Auto Repair for wheel alignment

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Wheel alignment”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#69 / 142
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Wheel alignment”

Willian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great service, the staff is friendly and high quality work performance 100% recommend 👌

Customer photo from Willian's review
Great priceWheel alignmentAuto tire replacement
EonLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Took my Audi R8 here to get new rotors, brakepads, and tires. Otto's did fantastic work and he beats competitor's pricing. He even threw in some extra work I requested for no charge. My car is super low and he's one of the only places that has a low enough lift to do all the necessary repairs. I'd highly recommend him for your service needs!

Great priceAuto body & trim repairTiresBody & Trim
Harry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I first moved to LA in the summer of 22' and my Audi started giving me issues, navigating the mechanic shop scene and finding a great one is throwing a needle in a hay stack. But I took it to Otto's and I've never looked back, EVER. Now that I moved away from Downtown area I will still come to Otto's even thought…

Auto battery maintenanceAuto battery replacementAuto brake repair
Shella1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Vicente and his crew have been taking care of my 86 Westfalia for years. It’s a great shop and I always feel taken care of. They keep it nice and clean for a mechanic shop… Vicente explains things well and is reasonably priced. They also work on my 2001 4Runner. Since my cars are older- they need special attention…

Customer photo from Shella's review
Auto battery maintenanceAuto battery replacementAuto brake repair
Rodrigo5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

First met Otto and Randy eleven years back when they were working for someone else. Now they still working together but for themselves and there is nobody else I trust my car business but to them. Friendly environment, honest and hardworking people that live to meet the expectations that their work and customers…

Air & cabin filter replacementAuto brake repairAuto tire replacement
TC2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Why go anywhere else?? Great service, quality repairs and timely. So glad to have tracked Vicente down and have told my friends that I referred to him 10 years ago where he is. More referrals to come, a great mechanic is irreplaceable.

Air & cabin filter replacementAuto maintenanceCar waxing
Peter2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Otto and his crew are top notch. Very friendly and knowledgeable, and the work they do is stellar. I won’t go anywhere else for tire/wheel work. 5 stars.

TiresWheel alignment
IanAnderson2011Local Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Vicente and his crew are the best around, they inspire confidence with their great work. I'm lucky to have found this awesome shop- no job is too big or too small, they will take care of you and your prized possession.

Auto brake repairAuto brake replacementAuto maintenance
Ellen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Vicente and his crew are responsive, quick turnaround and friendly. I am a loyal customer. And I highly recommend their services. Ellen Friedlander

BrakesGeneral repairs & maintenanceOil change
alex2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I've had great experiences with Vincente and the team at Ottos'. Started taking my '03 VW Eurovan there at first, and now also my 2020 Volvo wagon. They are knowledgeable, professional and complete the work on schedule. I appreciate that I'm usually offered a couple different approaches and costs to repairing the vehicle problem. Highly recommend!

Body & TrimSteering & suspension repairAuto engine tuning+ Punctuality+ Quality+ Professionalism
TonyLocal Guide · 93 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I got towed to a different place and the tow truck driver said when you tired of getting jerked around call Otto's Tire And European Auto Repair 3 yrs later "THEY MY BEST DAM FRIENDS EVER" Vicente is the Man !!! Go do yourself and your pockets a FAVOR!!!!

A/C installation & repairAir & cabin filter replacementAuto detailing+ Punctuality+ Quality+ Professionalism
Javier7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Had great professional service provided by Vicente and his team, fixed all of my car's issues and most importantly, their quote for the repairs was fair. 10/10 would recommend!

BatteryBrakesElectrical+ Punctuality+ Quality+ Professionalism
ÁlvaroLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir & cabin filter replacementAuto detailing+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 59%Reasonable 34%Overpriced 3%Not sure 3%

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