I was referred to Outback Deck by another company due to location and size of work. From the first communication, it has been a wonderful experience. When Nate Allison arrived (on time!), he educated me about potentials issues associated with a 100 yo old home, permitting, product selection, warranty, pricing, understanding my budget, and financing. He was not a salesperson, but an educator. Very professional, polite, and friendly. Learning that Nate has a background in construction also gave me additional comfort because he was providing a professional — not a sales — perspective. I am excited for this project to start and am looking forward to enjoying my new deck. Highly recommend calling Outback Deck and asking for Nate!

Outback Deck, Inc.
Outback Deck, Inc. at a glance
Google reviewers rate Outback Deck, Inc. 4.8 out of 5 based on 435 reviews, with the owner responding to 37% of them. Customers frequently praise the company for punctuality, detailed communication, and knowledgeable consultations that explain options and pricing clearly. Positive feedback highlights professional conduct and thorough project management during deck and porch installations. However, several low-star reviews criticize high costs, significant project delays beyond estimated timelines, and a lack of on-site supervision.
- Google rating: 4.8 out of 5 from 435 reviews (92% five-star).
- Reviews on this page: 435 Google reviews (406 with written comments, 51 with photos).
- Owner responses: the business replied to 37% of reviews.
- Most recent review: October 24, 2026.
- Service: Outdoor Living Service serving Atlanta, Georgia.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
Reviews from Google, shown as published (original wording, unedited).
I recently had my old deck replaced. It was over 30 years old and pretty bad shape. I contacted Outback Deck and they gave me estimates of replacement options. They were friendly, professional, and didn't try to "upsell me'. The work was completed in about 2 weeks and the results are fantastic. They kept me informed every step of the way. I recommend them highly.
We had a great experience with William Massie during our free deck consultation with Outback Deck, Inc. He was professional, knowledgeable, and took the time to listen to our ideas and answer our questions. We truly appreciated his helpful suggestions and the time he spent helping us think through our deck project. We’re looking forward to working with the Outback Deck, Inc. team!
The deck is beautiful. Well done!
Thank you for taking the time to share your experience. We are glad our professional team met your expectations, Genevieve!
Outback Decks did a Great job on pur deck! Guys first class professionals worked hard did exactly what they said and we're really proud of our deck! Thanks Outback Decks!
We are ecstatic to hear you're proud of your new deck! Delivering exactly what we promise is our standard. Thank you, Eugene!
A friend of mine used them and they did amazing work !
We are excited to hear your friend had an amazing experience! We appreciate you spreading the word about our work.
"We recently had Nate come out to our house to give us a quote on installing some new windows, and we couldn't be happier with the experience. He was incredibly professional, knowledgeable, and personable, which gave us a great level of comfort regarding both the product and the service we'll receive. We are really looking forward to working with Nate and the rest of the Out Back staff on our upcoming window installation!"
We sincerely value your feedback, Derhyl! Thrilled Nate made a great impression. We look forward to your window installation!
Updated Review: 9 years later and Outback is still here and thriving. We were so happy with the discussion and options that Jamie V. that we canceled our other quotes and signed same day. VERY excited to start this project of new deck and outdoor living space. Give Outback a call and ask for Jaime - repeat customer still very satisfied with quality and professionalism. 2017: Having completely renovated two houses here in Atlanta area, I have used many companies. Outback did a fantastic job from design, to accurate quoting, to build out and into completion. The same foreman was at my job daily and had great communication. The additions/changes I made to the project were explained in detail for duration, cost, and construction considerations. I will be using them again when it is time for my next project!
Thank you for your review, Juli! Thrilled to hear Jaime delivered quality and professionalism. Your loyalty over 9 years means everything to us.
Outback was amazing to work with. We built a timber tech deck and screened 3 seasons room underneath. Everything was perfect.
Thank you, Alisa! We're glad the timber tech deck and screened 3 seasons room turned out perfect. It was a pleasure working with you.
Had these folks quote two levels of decking replacements (1x6 decking), railings and some screens. Quoted cost -$70,000. 10% the value of my home. And the quote took 2 hours to educate me about why this is the best option and why this contractor is worth the investment - financing options included…. But if I pay right now the price is only $59k so what a deal! (I have been in the construction industry for 25 years - this is predatory). Sales associate was very professional so not knocking him. Obviously this was a non starter so we quickly sent the sales rep away. They also explained why they sub out the work due to W2 issue (meaning lowest cost subcontractor - be sure to ask about that) but they cover all liability which we all know minimal. They also commented on the multi million dollar backlog thru have - 4 people - imagine that. Suckers. A month later they contacted us with a “special rate” and wanted to requote with the new “special price”. Our response - at 75% off you are still non competitive. These guys prey on ignorance - and urgency to repair. If a company can’t quote a reasonable rate at the first time around then the sale is predatory. Don’t waste your time - go with a more reputable business. Apparently all their Amazon Prime commercials are absorbing any (un)reasonable profits. I didn’t want to do the work myself but I took the 2 months to do it myself with Trex composite decking and Trex railings myself for $3800 for the bottom deck. I will do the top with the leftovers or less than $4000.. Sealed all the joists with urethane tape and trimmed out all the posts with caps and base trim with pvc capping. Rip off from these guys. Do Not Do Business With These Folks. Caveat emptor. Here’s the quote and what they did for pennies on the dollar. Educate yourself before you do any construction.
Business details
- Address: 501 Hickory Ridge Trail Ste 150, Woodstock, GA 30188
- Phone: (470) 536-1981
- Website: outbackdeck.net
- Service area: Atlanta, GA