Google reviewers rate Outback Steakhouse 4.7/5 based on 1545 reviews, with the owner responding to 98% of them. Customers frequently praise the friendly service, clean atmosphere, and value of multi-course meal deals. However, recurring criticisms involve inconsistent food quality, including overcooked or improperly seasoned meats, and occasional slow service or forgotten orders during peak times.
Google rating: 4.7 out of 5 from 1,545 reviews (86% five-star).
Reviews on this page: 1,545 Google reviews (1,293 with written comments, 86 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: November 8, 2026.
Service: Cocktail Bar serving Sansom Park, Texas.
Data from Google, last updated November 10, 2026.
Star ratings
1,545 Google reviews we collected
4.7of 5
5 stars1,33386%
4 stars815%
3 stars453%
2 stars292%
1 star574%
Praise vs complaints
Phrases our text analysis found in 1,293 written reviews
93%praise
Praise97793%
Complaints737%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude47045%
Quality & results31430%
Speed & response12712%
Would recommend798%
Price & value333%
Honesty & trust182%
Communication91%
What customers talk about
We read 1,293 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“the place is clean, the staff beyond nice and helpful, adrian i think that is his name was our guy, awesome vibes and best smile.”
“…rrible presentation no flavor at this point we left manager was very unprofessional…”
“I had a great experience with meeting the managers and my server was wonderful his name is David!”
“Horrible waitress,steak had too much pepper,food was cold ,price for cold food was not acceptable, we should have waited and went to roadhouse 😫i sho…”
“His fast past, enthusiasm, and kindness really stood out.”
“Service is slow during lunch time when it’s only a few tables.”
“Food was great but her service is why I'm leaving 5 stars.”
“Fortunately, there was a Texas Roadhouse right next door so all was not lost, highly recommend Texas Roadhouse and would definitely steer clear of this place!”
“They have a 3 course meal deal starting at $16 which is a great value.”
“They used to be great and now they are overpriced and overrated!”
“Very attentive, cheerful, genuinely cared that our order was exactly how we ordered and went the extra mile to ensure our evening was enjoyable.”
“Moreover, it was done in a shady way; not even itemized on the receipt.”
“Courteous, professional and explained all the menu items to our table!”
“Also dinner room was so cold, when I asked about the heat, like I was ignored.”
People customers mention
Sarah56 reviews
Natasha51 reviews
Mikel34 reviews
Worth26 reviews
Annalysa15 reviews
Sully15 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
the place is clean, the staff beyond nice and helpful, adrian i think that is his name was our guy, awesome vibes and best smile. We didnt plan the visit but soo glad we did. Ribs were perfect and a huge serving. They made a garlic butter for my mashed potato's and the best green beans in fort worth. Best Outback Definitely coming back
Meal type: Dinner
Price per person: $70–80
Noise level: Moderate noise
Wait time: No wait
Response from the owner · a week ago
We're so grateful for your positive feedback about Outback Steakhouse! It brings us immense joy to know that you had a delightful visit. Your feedback means the world to us, and we can't wait to welcome you back for another exceptional dining experience in the future. Until then, here's to many more wonderful moments at Outback! Cheers!
Billy PowellLocal Guide · 23 reviewsiTotal number of Google reviews Billy has written across all businesses on Google Maps, not just this one.
We greatly appreciate your enthusiastic praise for Outback Steakhouse! It brings us immense joy to know that you thoroughly enjoyed your visit. Your satisfaction is of utmost importance to us, and we anticipate the chance to welcome you back for another exceptional dining adventure. Until then, take care and we'll see you soon for more unforgettable moments!
Dan WestLocal Guide · 96 reviewsiTotal number of Google reviews Dan has written across all businesses on Google Maps, not just this one.
Our server was very attentive. I ordered a bone in ribeye. It was pretty good but over seasoned..way too peppery.
Response from the owner · 3 weeks ago
We appreciate your review of Outback Steakhouse. Your input is important to us, and we're eager to resolve any issues or learn more about your visit. Please reach out to us at outback.com/contact so we can ensure that your next dining experience exceeds your expectations and leaves you with a more positive impression.
Naraysa SkyLocal Guide · 81 reviewsiTotal number of Google reviews Naraysa has written across all businesses on Google Maps, not just this one.
The food was fantastic! They have a 3 course meal deal starting at $16 which is a great value. The food was delicious, and portions were perfect.
The service was excellent 👌 our waiter was very friendly, helpful, and was pleasant to talk to. The hostess was kind and super friendly. We were well taken care of, and I'm sure will return soon.
Atmosphere at the time, was quiet. Very clean and welcoming.
Meal type: Lunch
Price per person: $10–20
Noise level: Very quiet
Special events: No special event
Response from the owner · 3 weeks ago
We greatly appreciate your enthusiastic praise for Outback Steakhouse! It brings us immense joy to know that you thoroughly enjoyed your visit. Your satisfaction is of utmost importance to us, and we anticipate the chance to welcome you back for another exceptional dining adventure. Until then, take care and we'll see you soon for more unforgettable moments!
cleophus arringtonLocal Guide · 65 reviewsiTotal number of Google reviews cleophus has written across all businesses on Google Maps, not just this one.
The ribs was very dry, crunchy, and overcooked. Will never order again.
Meal type: Dinner
Price per person: $50–60
Response from the owner · 3 weeks ago
We sincerely apologize for the disappointing experience you had at Outback Steakhouse. Your satisfaction is important to us, and we are committed to resolving any issues you may have encountered. Please contact us directly at outback.com/contact so that we can fully understand your concerns and promptly address them.
Billy WilsonLocal Guide · 27 reviewsiTotal number of Google reviews Billy has written across all businesses on Google Maps, not just this one.
We had a great time going here for an early dinner. My wife got the 3 course meal, it was a really good deal. My daughter had the joey steak from the kids menu. Our waitress Melody was amazing! Helpful with menu decisions and making sure everything was just right! The manager even came by to check up on quality. Seriously a great experience
Response from the owner · 3 weeks ago
G'Day,
We’re thrilled you had a top-notch experience at Outback Steakhouse. While you’re at it, don’t forget to join Dine Rewards and start earning points on every visit—just another reason to come back for more! https://www.outback.com/gr-referral
Sincerely,
Outback Steakhouse Guest Relations
Marie VandergriftLocal Guide · 27 reviewsiTotal number of Google reviews Marie has written across all businesses on Google Maps, not just this one.
Ordered 2 appetizers and the "new" person in the kitchen forgot it, had to ask the server ( who was also covering the bar) about the status of each item. Then one of the entrees came with mashed potatoes, that were cold. Got an apology from both the server and one of the managers. For our "troubles" we were compd a free soup which tasted bad anyway. No offer for bread from the server or auto drink refills. Less than impressive for the price. Go elsewhere if you have at least 3 star expectations. Manager and server were polite at least.
Meal type: Dinner
Price per person: $30–40
Group size: Not sure
Seating type: Bar area, Booth seating
Response from the owner · 3 weeks ago
We sincerely apologize for the disappointing experience you had at Outback Steakhouse. Your satisfaction is important to us, and we are committed to resolving any issues you may have encountered. Please contact us directly at outback.com/contact so that we can fully understand your concerns and promptly address them.
Kimberly Esquivel10 reviewsiTotal number of Google reviews Kimberly has written across all businesses on Google Maps, not just this one.
Had the best steak and service. Can't believe how great the steak was.
Meal type: Dinner
Price per person: $20–30
Group size: 3-4 people
Seating type: Indoor dining area, Bar area
Response from the owner · 3 weeks ago
G'Day,
Cheers for the awesome review, mate! Your kind words mean the world to us, and we can’t wait to serve you again soon. Also, don’t forget to join Dine Rewards and earn points for every visit—more tucker, more rewards! https://www.outback.com/gr-referral
Sincerely,
Outback Steakhouse Guest Relations
FishingrodburnerLocal Guide · 50 reviewsiTotal number of Google reviews Fishingrodburner has written across all businesses on Google Maps, not just this one.
We ordered two Delmonico Ribeyes yesterday to go. Mine tasted like it was starting to spoil. Rancid, metallic. I had to toss it. I used to work as a cook in a steakhouse. It’s easy to tell when the meat is starting to turn. Texas Roadhouse has been our go to for years and it will continue to be. Fortunately my wife enjoyed her food.
Meal type: Dinner
Price per person: $30–40
Group size: Not sure
Response from the owner · 3 weeks ago
We're genuinely sorry to hear that your visit to Outback Steakhouse wasn't up to par. Your feedback is super important to us, and we're eager to turn things around. Reach out to us at outback.com/contact, and we'll roll up our sleeves to better understand and tackle your concerns. Here's to making things right and aiming for even better experiences ahead!
