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Outdoor Services Group

Tree service · Memphis, TN

5.0 ★★★★★ 43 Google reviews · 22 photos
100%five-star reviews
100%reviews answered by the owner
Oct 2026latest review

Outdoor Services Group at a glance

Google reviewers rate Outdoor Services Group five stars based on forty-three reviews, noting that the owner responds to every comment. Customers frequently cite punctuality, clear communication, and reasonable pricing for services including tree removal, lawn maintenance, and property cleanup. Recurring themes highlight the crew's professionalism, thoroughness, and willingness to accommodate urgent requests, with no common criticisms evident in the provided excerpts.

  • Google rating: 5.0 out of 5 from 43 reviews (100% five-star).
  • Reviews on this page: 43 Google reviews (41 with written comments, 7 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: October 24, 2026.
  • Service: Outdoor Lighting Installer serving Memphis, Tennessee.

Data from Google, last updated November 11, 2026.

Star ratings

43 Google reviews we collected

  • 5 stars43100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 41 written reviews

  • Praise8899%
  • Complaints11%

Topic share

How often each topic comes up in the written reviews

  • Quality & results2124%
  • Would recommend2124%
  • Staff & attitude1315%
  • Price & value1011%
  • Speed & response89%
  • Communication89%
  • Honesty & trust89%

What customers talk about

We read 41 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Alston and his crew did an amazing job at our property in Millington Tennessee.”
  • “I highly recommend this guys for all tree removal's as well.”
  • “His communication was excellent as well as his professionalism.”
  • “Prices are very reasonable and the work was fantastic!”
  • “His prices were amazing and he was able to get to the job very quickly.”
  • “Not only did they do a stellar job within the budget we had, Alston was very straight forward and communicated everything very clearly every step of the way.”
  • “Fast, reliable, and top-quality work every single time!”

People customers mention

  • Alston 6 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

5.0 ★★★★★ 43 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Curtis DAVIS3 reviewsTotal number of Google reviews Curtis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great job

Response from the owner · 2 weeks ago

Curtis, we appreciate you posting this. It means a lot that you were satisfied with the work, and we look forward to assisting you again.

Kim Arndt2 reviewsTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Alston and his crew did an amazing job at our property in Millington Tennessee. He went over and beyond what was expected in clearing a fence line around a 5 acre lot. His communication was excellent as well as his professionalism. I would use Alston and Outdoor Services every time I need anything done at the property. His prices were amazing and he was able to get to the job very quickly. Thank you, Outdoor Services for your wonderful service.

  • Price assessment: Great price
Response from the owner · 3 weeks ago

We appreciate you taking the time to share this, Kim. Hearing that Alston and the crew exceeded expectations with the fence line work, communication and turnaround means a lot. We are glad the pricing worked for you and look forward to supporting your property needs again.

Morgan Arthur4 reviewsTotal number of Google reviews Morgan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have used outdoor services group for the last 2 years. Alston is great every time I have had them come out to work on my trees. They are always so nice and really listen and work with you to help fix your concerns with trees. I recommend them to everyone. Thank you so much for all the amazing work you do every time!

Response from the owner · a month ago

Thank you, Morgan. We appreciate your continued trust over the past two years and are delighted Alston and the crew have met your expectations. It means a lot that you recommend us and that our team listens and addresses your concerns. We look forward to helping with your trees again.

John M6 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Alston and his team were a pleasure to work with! I live out of town and rely heavily on web site reviews when I need something done around my second home. Luckily I ran across Outdoor Services Group while searching for a landscaper! There was some prep work done prior to a septic field upgrade. After the plumbers finished, Alston and crew came back to make the yard beautiful again. They are true professionals! Alston was able to provide pictures and the occasional FaceTime to review the project and provide updates. Prices are very reasonable and the work was fantastic! I’m a customer for life!

  • Price assessment: Great price
Response from the owner · a month ago

Thank you, John. We appreciate you choosing us for your second home and for trusting online reviews. We are glad our crew could restore the yard after the septic work and that the photos and FaceTime updates were helpful. Your strong recommendation means a great deal and we look forward to caring for your property for years to come.

Luis Lebron5 reviewsTotal number of Google reviews Luis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Alston Pitts and his team are the absolute real deal! They’ve been handling my tree trimming, cutting, and mulching since 2022, and they’ve also efficiently fixed my landscape lighting multiple times. Most recently, I needed emergency prep for a home appraisal. They squeezed me into their schedule within days of calling, and the results were outstanding. Even the appraiser went out of their way to compliment how immaculate the lawn and trees looked. Fast, reliable, and top-quality work every single time!

  • Price assessment: Reasonable price
Response from the owner · a month ago

Thank you, Luis. We truly appreciate your trust since 2022 and are glad our team could deliver fast, reliable results for your emergency appraisal prep. Hearing that the appraiser complimented the lawn means a lot. We look forward to continuing to care for your property.

Edie Campbell10 reviewsTotal number of Google reviews Edie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My yard won't win any ribbons from Southern Living, but I'm happy with what I've got. And this crew is always helping me. My poor tree took a turn for the worse after a lightning strike caused it to lose a major limb. It was really leaning and swaying in the wind. Alston and his crew took it down today. They were professional and and friendly. And reasonably priced. I did not want to wait for it to fall and cause damage and file an insurance claim. My deductible would've been more than twice what I paid today. I highly recommend Alston and his crew.

  • Price assessment: Reasonable price
Response from the owner · 2 months ago

Thank you, Edie. We’re glad Alston and the crew could safely remove the damaged limb after the lightning strike and help you avoid further property damage and a larger insurance claim. We appreciate your kind words about our professionalism, friendliness, and pricing. Please call us anytime for future tree or yard needs.

Ron TurnerLocal Guide · 37 reviewsTotal number of Google reviews Ron has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We have used this company extensively. We were happy every time.

Response from the owner · 2 months ago

Thank you, Ron. We appreciate your continued trust and are glad our team met your expectations each time. We look forward to serving you again whenever you need us.

Belinda Roper9 reviewsTotal number of Google reviews Belinda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They do great work at a reasonable price.

  • Price assessment: Reasonable price
Response from the owner · 2 months ago

Thank you, Belinda. We’re glad you found our work great and reasonably priced, and we appreciate you taking the time to share your experience. We look forward to serving you again.

M Smith6 reviewsTotal number of Google reviews M has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Alston and his crew were absolutely amazing! We had a random (or at least I thought) water intrusion problem after living in our home for 11 years. When I called him (frantic) after our house flooded a 2nd time this summer, he came and assessed the issue quickly, efficiently, and effectively. Within a week we have three new catch basins, drainage piping, and are confident we won't have any more issues! I highly recommend him and his business.

  • Price assessment: Great price
Response from the owner · 3 months ago

Thank you for the kind review and for trusting us during a stressful situation. We're thrilled Alston and the crew could quickly assess and resolve your water intrusion with the new catch basins and drainage piping. It's great to hear you're confident the problem is solved. We appreciate your recommendation and are here if you need anything further.

Deborah HaseltineLocal Guide · 172 reviewsTotal number of Google reviews Deborah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These guys are the BEST! We have been LOYAL customers for many years and will NEVER CHANGE!!!!

  • Price assessment: Great price
Response from the owner · 3 months ago

Thank you so much for your enthusiastic review, Deborah. We truly appreciate your many years of loyalty and are honored to have you as a customer. We look forward to continuing to serve you with the same great service you expect.

Outdoor Services Group on Google Maps →

Business details