Analyzing 10,202,15510.2M ReviewsFor 28,87728.9K Experts
Google reviewers rate Outdoor Services Group five stars based on forty-three reviews, noting that the owner responds to every comment. Customers frequently cite punctuality, clear communication, and reasonable pricing for services including tree removal, lawn maintenance, and property cleanup. Recurring themes highlight the crew's professionalism, thoroughness, and willingness to accommodate urgent requests, with no common criticisms evident in the provided excerpts.
Data from Google, last updated November 11, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
43 Google reviews we collected
Phrases our text analysis found in 41 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 41 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Alston and his crew did an amazing job at our property in Millington Tennessee.”
“I highly recommend this guys for all tree removal's as well.”
“His communication was excellent as well as his professionalism.”
“Prices are very reasonable and the work was fantastic!”
“His prices were amazing and he was able to get to the job very quickly.”
“Not only did they do a stellar job within the budget we had, Alston was very straight forward and communicated everything very clearly every step of the way.”
“Fast, reliable, and top-quality work every single time!”
praise complaint · found by our text analysis, Google review wording unchanged.
Alston and his crew did an amazing job at our property in Millington Tennessee. He went over and beyond what was expected in clearing a fence line around a 5 acre lot. His communication was excellent as well as his professionalism. I would use Alston and Outdoor Services every time I need anything done at the…
I have used outdoor services group for the last 2 years. Alston is great every time I have had them come out to work on my trees. They are always so nice and really listen and work with you to help fix your concerns with trees. I recommend them to everyone. Thank you so much for all the amazing work you do every time!
Alston and his team were a pleasure to work with! I live out of town and rely heavily on web site reviews when I need something done around my second home. Luckily I ran across Outdoor Services Group while searching for a landscaper! There was some prep work done prior to a septic field upgrade. After the…
Alston Pitts and his team are the absolute real deal! They’ve been handling my tree trimming, cutting, and mulching since 2022, and they’ve also efficiently fixed my landscape lighting multiple times. Most recently, I needed emergency prep for a home appraisal. They squeezed me into their schedule within days of…
My yard won't win any ribbons from Southern Living, but I'm happy with what I've got. And this crew is always helping me. My poor tree took a turn for the worse after a lightning strike caused it to lose a major limb. It was really leaning and swaying in the wind. Alston and his crew took it down today. They were…
Alston and his crew were absolutely amazing! We had a random (or at least I thought) water intrusion problem after living in our home for 11 years. When I called him (frantic) after our house flooded a 2nd time this summer, he came and assessed the issue quickly, efficiently, and effectively. Within a week we have…
5.0 ★★★★★ 43 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great job
Curtis, we appreciate you posting this. It means a lot that you were satisfied with the work, and we look forward to assisting you again.
Alston and his crew did an amazing job at our property in Millington Tennessee. He went over and beyond what was expected in clearing a fence line around a 5 acre lot. His communication was excellent as well as his professionalism. I would use Alston and Outdoor Services every time I need anything done at the property. His prices were amazing and he was able to get to the job very quickly. Thank you, Outdoor Services for your wonderful service.
We appreciate you taking the time to share this, Kim. Hearing that Alston and the crew exceeded expectations with the fence line work, communication and turnaround means a lot. We are glad the pricing worked for you and look forward to supporting your property needs again.
I have used outdoor services group for the last 2 years. Alston is great every time I have had them come out to work on my trees. They are always so nice and really listen and work with you to help fix your concerns with trees. I recommend them to everyone. Thank you so much for all the amazing work you do every time!
Thank you, Morgan. We appreciate your continued trust over the past two years and are delighted Alston and the crew have met your expectations. It means a lot that you recommend us and that our team listens and addresses your concerns. We look forward to helping with your trees again.
Alston and his team were a pleasure to work with! I live out of town and rely heavily on web site reviews when I need something done around my second home. Luckily I ran across Outdoor Services Group while searching for a landscaper! There was some prep work done prior to a septic field upgrade. After the plumbers finished, Alston and crew came back to make the yard beautiful again. They are true professionals! Alston was able to provide pictures and the occasional FaceTime to review the project and provide updates. Prices are very reasonable and the work was fantastic! I’m a customer for life!
Thank you, John. We appreciate you choosing us for your second home and for trusting online reviews. We are glad our crew could restore the yard after the septic work and that the photos and FaceTime updates were helpful. Your strong recommendation means a great deal and we look forward to caring for your property for years to come.
Alston Pitts and his team are the absolute real deal! They’ve been handling my tree trimming, cutting, and mulching since 2022, and they’ve also efficiently fixed my landscape lighting multiple times. Most recently, I needed emergency prep for a home appraisal. They squeezed me into their schedule within days of calling, and the results were outstanding. Even the appraiser went out of their way to compliment how immaculate the lawn and trees looked. Fast, reliable, and top-quality work every single time!
Thank you, Luis. We truly appreciate your trust since 2022 and are glad our team could deliver fast, reliable results for your emergency appraisal prep. Hearing that the appraiser complimented the lawn means a lot. We look forward to continuing to care for your property.
My yard won't win any ribbons from Southern Living, but I'm happy with what I've got. And this crew is always helping me. My poor tree took a turn for the worse after a lightning strike caused it to lose a major limb. It was really leaning and swaying in the wind. Alston and his crew took it down today. They were professional and and friendly. And reasonably priced. I did not want to wait for it to fall and cause damage and file an insurance claim. My deductible would've been more than twice what I paid today. I highly recommend Alston and his crew.
Thank you, Edie. We’re glad Alston and the crew could safely remove the damaged limb after the lightning strike and help you avoid further property damage and a larger insurance claim. We appreciate your kind words about our professionalism, friendliness, and pricing. Please call us anytime for future tree or yard needs.
We have used this company extensively. We were happy every time.
Thank you, Ron. We appreciate your continued trust and are glad our team met your expectations each time. We look forward to serving you again whenever you need us.
They do great work at a reasonable price.
Thank you, Belinda. We’re glad you found our work great and reasonably priced, and we appreciate you taking the time to share your experience. We look forward to serving you again.
Alston and his crew were absolutely amazing! We had a random (or at least I thought) water intrusion problem after living in our home for 11 years. When I called him (frantic) after our house flooded a 2nd time this summer, he came and assessed the issue quickly, efficiently, and effectively. Within a week we have three new catch basins, drainage piping, and are confident we won't have any more issues! I highly recommend him and his business.
Thank you for the kind review and for trusting us during a stressful situation. We're thrilled Alston and the crew could quickly assess and resolve your water intrusion with the new catch basins and drainage piping. It's great to hear you're confident the problem is solved. We appreciate your recommendation and are here if you need anything further.
These guys are the BEST! We have been LOYAL customers for many years and will NEVER CHANGE!!!!
Thank you so much for your enthusiastic review, Deborah. We truly appreciate your many years of loyalty and are honored to have you as a customer. We look forward to continuing to serve you with the same great service you expect.
Analyzing 10,202,15510.2M ReviewsFor 28,87728.9K Experts
