Google reviewers rate Outdoor Splendor 4.7 out of 5 based on 360 reviews, with the owner responding to 99% of feedback. Customers frequently praise the company for lawn care, landscaping, and hardscaping services, citing reliable communication, punctuality, fair pricing, and thorough work. However, some low-star reviews describe inconsistent service quality, including damaged property, missed contractual obligations, and delayed or ignored attempts to resolve issues.
Google rating: 4.7 out of 5 from 360 reviews (89% five-star).
Reviews on this page: 360 Google reviews (297 with written comments, 16 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: November 4, 2026.
Service: Mulching Service serving Philadelphia, Pennsylvania.
Data from Google, last updated November 9, 2026.
Star ratings
360 Google reviews we collected
4.7of 5
5 stars32189%
4 stars185%
3 stars31%
2 stars41%
1 star144%
Praise vs complaints
Phrases our text analysis found in 297 written reviews
96%praise
Praise57696%
Complaints254%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results13222%
Speed & response12120%
Staff & attitude11319%
Price & value8113%
Would recommend7112%
Communication5910%
Honesty & trust244%
What customers talk about
We read 297 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Quick work and thorough post aeration instructions.”
“poor work quality, 3 hours late to the job and left trash in my yard”
“it of a snafu with the sprinklers timers and hoses, but they reacted quickly, professionally, and fix the issue the workers who laid the sod came in,…”
“This company never returned my call.”
“We highly recommend Outdoor Splendor for bringing a professional, reliable and effective service to our property.”
“Reasonably priced😀 Definitely will use them for other projects.”
“…which would have suppressed new seed growth) when we declined their overpriced sod installation services and decided to do grass install ourselves.…”
“If you’re looking for an easy way to improve the health of your lawn look no further than Outdoor Splendor!”
“Overall, cannot recommend.”
“Great communication, great fees and a great looking lawn.”
“Here is the email complaint sent to the owner who DID NOT RESPOND.”
“I completely trust his services and will continue to do so.”
“They do not know how to communicate to customers and have shady practices.”
People customers mention
Kirk76 reviews
Care35 reviews
Lawn4 reviews
Danielle3 reviews
Spring3 reviews
Job3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Outdoor Splendor does a wonder job with mowing our lawn. This year we had some additional work done. The team went above and beyond this transformation when they removed multiple overgrown forsythia bushes and replaced them with arborvitae. We are so pleased with the new look of our yard!
Great communication, great fees and a great looking lawn. If you’re looking for an easy way to improve the health of your lawn look no further than Outdoor Splendor!
Price assessment: Great price
Services: Grass seeding
Response from the owner · a week ago
Thank you Daniel! We appreciate your review!
G
Gail Mountain2 reviewsiTotal number of Google reviews Gail has written across all businesses on Google Maps, not just this one.
We’re so disappointed in the quality of work and communication from this company and are still waiting for a resolution, but they are now ignoring our messages.
We paid thousands of dollars for them to weed our back patio and walkway and apply polymeric sand. They said this would keep weeds from coming through the joints for 3-5 years.
They scored our brick in the process (from too high a stream on their pressure washer). We contacted them, they came out, and just rescored it again. A few weeks later, weeds started coming through already (picture attached). That’s literally what we paid for and was the whole point of the project.
They basically got back saying that can happen? LOL Then they just stopped communicating. So now we have the weeds again and scored brick (picture attached). Absolutely terrible quality and service. Will not go with them again. Beware working with this company.
G
Glenville Mills2 reviewsiTotal number of Google reviews Glenville has written across all businesses on Google Maps, not just this one.
Kirk and Outdoor Splendor did a great job for us. Our lawn was suffering from a number of reasons. After one season with Outdoor Splendor treating our lawn, we saw a tremendous difference. We highly recommend Outdoor Splendor for bringing a professional, reliable and effective service to our property. MRH
Response from the owner · a week ago
Thank you Michael. We are happy to have improved your lawn!
J
John Sebes2 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Got a quote to place sod in a large area of my yard. The quote was substantially lower than two other places I tried. They also included three professional grade sprinklers to make sure that it was watered properly. I had a bit of a snafu with the sprinklers timers and hoses, but they reacted quickly, professionally, and fix the issue the workers who laid the sod came in, knew what they were doing and did a really nice job. I would recommend them for any job such as this to anyone.
