Landscape lighting designer · New Carrollton, MD · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#3 of 44 outdoor lighting installersiPosition by Experts Score among all companies we track in this category. · better than 95%
5.0★★★★★142 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
OutdoorGlo.com holds a 5/5 Google rating from 142 reviews, with the owner replying to 99% of comments. Customers frequently praise the company for punctuality, clear communication, and detailed design presentations that include pre-installation renderings. Reviewers highlight the professional execution of permanent landscape lighting and seasonal holiday installations, noting that the team works efficiently while maintaining a clean site. The excerpts provided contain no recurring criticisms or low-star feedback patterns.
Google rating: 5.0 out of 5 from 142 reviews (99% five-star).
Reviews on this page: 142 Google reviews (137 with written comments, 36 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 23, 2026.
Service: Outdoor Lighting Installer serving New Carrollton, Maryland.
Data from Google, last updated October 26, 2026.
Score profile vs other outdoor lighting installers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
OutdoorGlo.comOutdoor Lighting Installers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.OutdoorGlo.com: 99/100 on this factor. Category median: 92.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.OutdoorGlo.com: 99/100 on this factor. Category median: 91.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.OutdoorGlo.com: 99/100 on this factor. Category median: 98.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.OutdoorGlo.com: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.OutdoorGlo.com: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 78.–
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Bar = this company · dark tick = category median.
Star ratings
142 Google reviews we collected
5.0of 5
5 stars14099%
4 stars21%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 137 written reviews
99%praise
Praise31599%
Complaints31%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude7524%
Quality & results6821%
Would recommend6219%
Speed & response3912%
Communication3511%
Price & value258%
Honesty & trust144%
What customers talk about
We read 137 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were fast, friendly, and did a really thorough job installing our permanent home lighting.”
“Not only did they do exceptional work, but the customer service was top notch!”
“We’re really happy with how everything turned out and would definitely recommend them to anyone looking for permanent lighting!”
“I can't recommend OutdoorGlo enough.”
“Rob immediately responded, came out to my house, and gave me a demonstration of his lighting system.”
“He took the time to clearly explain the differences, along with the pros and cons of each option, which made our decision easy.”
“Innovative ideas, great work, wonderful crew, good price for value.”
“Then, when I learned that Rob was also a veteran, I immediately felt a connection and trusted him as one veteran to another.”
People customers mention
Rob51 reviews
Lumenex13 reviews
Lighting5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Michael3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Great experience with this company! They were fast, friendly, and did a really thorough job installing our permanent home lighting. They paid attention to the details and made sure everything was done right. The quality control was great, and the whole process went smoothly. We’re really happy with how everything…
LindseyLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
We found this company when looking for someone who installed Omni RGB lights and we are so thankful we did! Not only did they do exceptional work, but the customer service was top notch! Rob was helpful, knowledgeable, and extremely easy to work worth. Bonus that it's a veteran owned company! I would highly…
Kenneth2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
I had the opportunity of having Rob and his team putting up some lightning to my home and I could not be more excited and pleased with the outstanding and amazing work that was done.
They were very talented, professional, friendly, knowledgeable and are experts at their job.
Would l work with them again, sure yes!…
CristiLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We’re so glad we chose OutdoorGlow! I called about 10 different companies in the area and asked each of them the same questions. Rob immediately stood out. He was knowledgeable about both the products OutdoorGlow uses and the alternatives offered by competitors. He took the time to clearly explain the differences,…
MichaelLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
From start to finish a thoroughly enjoyable process. Rob and his crew always showed up when they said, when they left for the day, finished or not, everything was spotless. You never even knew they had been there. When they were done Rob spent several hours with me after dark reviewing everything. He knows his craft…
Remi1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
We had a great experience! The team was professional, reliable, and did an excellent job with our outdoor lighting. Everything looks beautiful, and the quality of their work exceeded our expectations. Highly recommend!
Great experience with this company! They were fast, friendly, and did a really thorough job installing our permanent home lighting. They paid attention to the details and made sure everything was done right. The quality control was great, and the whole process went smoothly. We’re really happy with how everything turned out and would definitely recommend them to anyone looking for permanent lighting!
Lindsey RappLocal Guide · 14 reviewsiTotal number of Google reviews Lindsey has written across all businesses on Google Maps, not just this one.
We found this company when looking for someone who installed Omni RGB lights and we are so thankful we did! Not only did they do exceptional work, but the customer service was top notch! Rob was helpful, knowledgeable, and extremely easy to work worth. Bonus that it's a veteran owned company! I would highly recommend them to anyone that may be in the market for lighting.
Response from the owner · 4 days ago
Thank you so much, Lindsey, for the kind words and for trusting OutdoorGlo with your Omni RGB lighting installation! We're thrilled to hear you had a great experience working with Rob and our team. We truly appreciate your recommendation and are glad we could help bring your outdoor lighting vision to life. Enjoy your new lights! 😊
Kenneth Anderson2 reviewsiTotal number of Google reviews Kenneth has written across all businesses on Google Maps, not just this one.
I had the opportunity of having Rob and his team putting up some lightning to my home and I could not be more excited and pleased with the outstanding and amazing work that was done.
They were very talented, professional, friendly, knowledgeable and are experts at their job.
Would l work with them again, sure yes! As a matter of fact they are right now as I write doing extra lightening for me. I would recommend them without hesitation or reservation to anyone. If you want an authentic, experienced and professional team, Rob and his team are your answer. What are you waiting for?
Response from the owner · 4 days ago
Thank you so much, Kenneth, for the wonderful review and recommendation! We're glad to hear you're happy with your new lighting and that Rob and the team made the experience a great one. It means a lot to know you'd work with us again, and we truly appreciate you trusting OutdoorGlo with your home. We look forward to helping with any future lighting projects!
Cristi RobinsonLocal Guide · 11 reviewsiTotal number of Google reviews Cristi has written across all businesses on Google Maps, not just this one.
We’re so glad we chose OutdoorGlow! I called about 10 different companies in the area and asked each of them the same questions. Rob immediately stood out. He was knowledgeable about both the products OutdoorGlow uses and the alternatives offered by competitors. He took the time to clearly explain the differences, along with the pros and cons of each option, which made our decision easy.
On installation day, the technicians were polite, helpful, and incredibly patient while we went back and forth about whether to add another section of the roof. The entire experience was smooth from start to finish. Our kids absolutely loved reveal night, and we can’t wait to enjoy the lights throughout the holiday season. We highly recommend OutdoorGlow to anyone shopping around for permanent holiday lighting!
Response from the owner · a month ago
Hi Cristi! Thank you so much for taking the time to share such a thoughtful review! We’re thrilled to hear that Rob was able to clearly explain the different options and help make your decision easy.
It was a pleasure working with you and your family, and we’re so glad the kids enjoyed reveal night! We can’t wait for you to see the lights in action once the holiday season arrives. Thank you again for choosing OutdoorGlo and for recommending us!
Dave SimsLocal Guide · 17 reviewsiTotal number of Google reviews Dave has written across all businesses on Google Maps, not just this one.
OUTDOOR GLO — CUSTOMER TESTIMONIAL
First, let me say that as a 26-year Air Force veteran, I am very particular about who I hire to do work around my home.
I found Outdoor Glo while searching for a company that could install some Eufy lighting. Rob immediately responded, came out to my house, and gave me a demonstration of his lighting system. I was absolutely blown away!
Then, when I learned that Rob was also a veteran, I immediately felt a connection and trusted him as one veteran to another.
The product Outdoor Glo installed on my house, combined with the workmanship of Rob and his crew, is by far the BEST I have ever seen! I was hoping to find something better than the Eufy lights I had, but what Outdoor Glo installed was beyond anything I could have imagined in my wildest dreams.
The way they installed the tracks is incredible. All of the wiring is completely hidden, making the lights look like they were built into the house from the day it was constructed. The built-in, pre-programmed App lighting displays alone are more than enough, but when Rob came back and showed me how to manipulate, program, and customize the lights, I was absolutely in awe!
Rob worked with me on everything, answered all of my questions, and even gave me a veteran’s discount, which is always appreciated.
All I can say is that hiring Outdoor Glo was one of the best decisions I’ve made since building this house back in 2004. I’ve already had neighbors asking me, “Who did your lights?” 😝👍🏼
A huge thank-you to Rob and his awesome crew, Ronnie and Wallex, who were like a couple of spider monkeys crawling around on my roof 40 feet in the air without being afraid of anything! 😝 I could barely even watch them!
I made sure to keep them supplied with cold water to stay hydrated while they worked in the 100-degree heat, and then I’d go back inside and pray that God would protect them from falling!
The quality of the lighting, the professionalism, the workmanship, the customer service, and the fact that Rob is a fellow veteran made this experience exceptional.
If you’re considering permanent outdoor lighting, I highly recommend Outdoor Glo. You will not be disappointed.
Thank you, Rob, Ronnie, and Wallex, for an absolutely incredible job! 🇺🇸👏🏼
Response from the owner · a month ago
Thank you so much, Dave! It truly means a lot to hear this, especially coming from a fellow veteran. We’re incredibly grateful that you trusted OutdoorGlo with your home and gave us the opportunity to bring your vision to life.
It was a pleasure working with you, and we’re thrilled to hear how much you’re enjoying the lighting and all the ways you can customize it. Ronnie, Wallex, and the entire team appreciate the kind words about their hard work, too!
And hearing that your neighbors are already asking, “Who did your lights?” is the best compliment we could ask for! 😝👍🏼
Thank you again for your trust, your hospitality, and for keeping the crew hydrated through that heat. We’re proud of how this project turned out and honored to have been part of it. 🇺🇸
Rob & the OutdoorGlo.com Team
Michael BellLocal Guide · 14 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
From start to finish a thoroughly enjoyable process. Rob and his crew always showed up when they said, when they left for the day, finished or not, everything was spotless. You never even knew they had been there. When they were done Rob spent several hours with me after dark reviewing everything. He knows his craft and the house looks amazing. I would give him my highest recommendation.
Response from the owner · 2 months ago
Thank you so much, Michael! We truly appreciate your kind words and the trust you placed in the entire OutdoorGlo team. It was a pleasure working with you, and we’re especially glad you noticed the care we put into every detail, even after dark. Thank you for the highest recommendation!
Marc Bailey5 reviewsiTotal number of Google reviews Marc has written across all businesses on Google Maps, not just this one.
I had an exceptional experience with Lumenex Outdoor Lighting from start to finish. The process was seamless and professional. The initial demo left me in awe of the transformation that could be achieved with their lighting solutions. The installation was flawless, and the quality of their work exceeded my expectations. What truly set them apart was the consistent communication from Rob, the owner, who ensured I was informed and satisfied at every step. I now have a beautifully lit outdoor space that enhances the aesthetics of my home. I highly recommend Lumenex for their expertise, professionalism, and top-notch service.
Update: July ‘25 - Rob and team added an additional light above my garage to help illuminate the driveway. Again, flawless installation, and whenever I call to make “maintenance “ adjustments, the team always responds quickly to resolve any issues. Will continue to do business with OutdoorGlo!
Update; July ‘26 - Rob and team added additional lighting to my driveway and as they have proven before, did an exceptional job. I will continue to utilize their services as I incorporate new design elements to my home! Highly recommended!
Positive: Responsiveness, Quality, Professionalism, Value
Response from the owner · 2 years ago
It was an absolute pleasure working with you and we are honored that you trusted us to be your Outdoor Lighting experts. We can’t wait to continue to provide you and your beautiful home with our lighting solutions in the future!
Remi Virk1 reviewiTotal number of Google reviews Remi has written across all businesses on Google Maps, not just this one.
We had a great experience! The team was professional, reliable, and did an excellent job with our outdoor lighting. Everything looks beautiful, and the quality of their work exceeded our expectations. Highly recommend!
Response from the owner · 2 months ago
Thank you so much, Remi! We really appreciate your kind words and recommendation. It was a pleasure working with you, and we’re thrilled to hear that you’re happy with how your outdoor lighting turned out. We truly appreciate your trust in the OutdoorGlo team!
George Foster3 reviewsiTotal number of Google reviews George has written across all businesses on Google Maps, not just this one.
Working with Rob and his team at OutdoorGlo was easily one of the best experiences I’ve had with any home improvement project. They are the ultimate professionals, and it’s clear that Rob has a deep knowledge of outdoor lighting that sets him apart. His passion for the art of lighting combined with his commitment to customer satisfaction truly makes a difference. The end result exceeded my expectations, and I can’t recommend them highly enough.
Response from the owner · 3 months ago
Thank you so much, George, for your thoughtful review! It was truly a pleasure working with you on your project. We take great pride in creating outdoor lighting that not only enhances a home's beauty but also delivers an exceptional experience from start to finish. Your kind words about Rob's passion and our team's commitment mean a great deal to all of us. Thank you for trusting OutdoorGlo with your home, and we hope you enjoy your lighting for many years to come!
Samir PatelLocal Guide · 17 reviewsiTotal number of Google reviews Samir has written across all businesses on Google Maps, not just this one.
Rob and his team were all great. Very responsive to the style of lighting we were looking for. Would highly recommend.
Response from the owner · 5 months ago
Thank you so much for taking the time to leave us this review! It was truly our pleasure to make sure you were 100% happy with the outdoor lighting. Most importantly thank you for trusting us with our outdoor lighting vision for your home !
