iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%91+6.4Craft & service penalty99−0.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#9 of 33 paving contractorsiPosition by Experts Score among all companies we track in this category. · better than 75%
4.9★★★★★262 Google reviews · 24 photos
98%five-star reviews
4.97★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.5%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Outdoors by JK 4.9 out of 5 based on 262 reviews, noting the owner responds to 98% of feedback. Customers frequently praise punctuality, clear communication, and professional service for irrigation, lawn care, and landscaping projects. While most experiences are positive, some low-star reviews cite issues with yard damage, late arrivals, and slow responses to inquiries.
Google rating: 4.9 out of 5 from 262 reviews (98% five-star).
Reviews on this page: 262 Google reviews (229 with written comments, 24 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: October 30, 2026.
Service: Paving Contractor serving Des Moines, Iowa.
Data from Google, last updated November 8, 2026.
Score profile vs other paving contractors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Outdoors by JKPaving Contractors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Outdoors by JK: 95/100 on this factor. Category median: 88.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Outdoors by JK: 92/100 on this factor. Category median: 81.A
92
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Outdoors by JK: 99/100 on this factor. Category median: 89.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Outdoors by JK: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Outdoors by JK: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Outdoors by JK: 91/100 on this factor. Category median: 80.A
91
Bar = this company · dark tick = category median.
Star ratings
262 Google reviews we collected
4.9of 5
5 stars25798%
4 stars00%
3 stars00%
2 stars10%
1 star42%
Praise vs complaints
Phrases our text analysis found in 229 written reviews
99%praise
Praise41799%
Complaints31%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
99%fair
Great price3939%
Reasonable5859%
Overpriced11%
Not sure11%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results9623%
Speed & response9122%
Staff & attitude7718%
Would recommend6716%
Communication4711%
Price & value328%
Honesty & trust102%
What customers talk about
We read 229 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Outdoors by JK idid an excellent job in winterizing my irrigation system.”
“The work crew was on time, treated our property with respect & did a very professional job.”
“Their people are very professional, considerate and friendly.”
“Jack made sure the project was explained thoroughly & visited the finished project himself-highly recommend!”
“CANNOT recommend them.”
“Their communication is excellent and they provide detailed explanations about what they performed for my lawn.”
“Jack provided a fair quote and his staff did great work in a confined space v”
“They are reliable, responsive, knowledgeable, and truly do an outstanding job!”
People customers mention
Jack20 reviews
Jake4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Outdoors by JK for 8 kinds of job. Pick one to see what they paid and said.
KKevin11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Outdoors by JK idid an excellent job in winterizing my irrigation system. They are always prompt and professional. Great communication.
Reasonable priceIrrigation system repair & maintenance
MMiodrag4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Great service! Their people are very professional, considerate and friendly. Their communication is excellent and they provide detailed explanations about what they performed for my lawn.
PPeggy2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Have lived in the metro for some time and Outdoors by JK is by far the best landscaping and outdoor maintenance company around! So happy with everything they have done from simple irrigation work to concrete repair and replacement. Prompt, efficient and professional.
MMarsha12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Contacted them about an aeration and heard back within 10 minutes. Very professional. Great communication and we are very happy with the results. Highly recommend
TTodd3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Jake and Jack take care of all my irrigation and yard work and do an awesome job! Just had a large landscaping project that they hit a home run with. Very professional and would refer them to anyone!
LLouise1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
this year our lawn has been the best it's ever been, all to the change in companies doing the applications - JK and his team are great - give them a try, you won't look back because the results to a beautiful lawn are with JK Outdoors! - - now on to Fall and Winter, have a nice holiday season everyone!
Outdoors by JK idid an excellent job in winterizing my irrigation system. They are always prompt and professional. Great communication.
Price assessment: Reasonable price
Services: Irrigation system repair & maintenance
Response from the owner · a year ago
We appreciate your feedback, Kevin! Thanks for taking the time to post a review. We will pass along your compliments and look forward to working together again in the future!
M
Miodrag Djukanovic4 reviewsiTotal number of Google reviews Miodrag has written across all businesses on Google Maps, not just this one.
Great service! Their people are very professional, considerate and friendly. Their communication is excellent and they provide detailed explanations about what they performed for my lawn.
Response from the owner · 5 days ago
Thanks so much for the 5-star review, Miodrag! We’re happy to know our team provided you with excellent service.
P
Peggy Chaplinsky2 reviewsiTotal number of Google reviews Peggy has written across all businesses on Google Maps, not just this one.
Have lived in the metro for some time and Outdoors by JK is by far the best landscaping and outdoor maintenance company around! So happy with everything they have done from simple irrigation work to concrete repair and replacement. Prompt, efficient and professional.
Response from the owner · 5 days ago
Thanks for the 5-star review, Peggy! We’re so glad to hear you were happy with the service we provided.
J
Jason Battani1 reviewiTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
Contacted them about an aeration and heard back within 10 minutes. Very professional. Great communication and we are very happy with the results. Highly recommend
Response from the owner · 5 days ago
Thanks so much for the 5-star review, Marsha! We’re happy to know our team provided you with excellent service.
B
Bob Anderson2 reviewsiTotal number of Google reviews Bob has written across all businesses on Google Maps, not just this one.
Jake and Jack take care of all my irrigation and yard work and do an awesome job! Just had a large landscaping project that they hit a home run with. Very professional and would refer them to anyone!
