Analyzing 10,634,67110.6M ReviewsFor 30,17630.2K Experts
Reviewers frequently praise the company's punctuality, professional communication, and fair pricing for services like spring replacement and full door installation. Many highlight the technicians' ability to diagnose issues quickly and perform repairs efficiently. However, some lower-rated reviews criticize office management for missed voicemails, scheduling delays, and a lack of preparedness for non-residential or complex repairs.
Data from Google, last updated November 13, 2026.
56 Google reviews we collected
Phrases our text analysis found in 46 written reviews
How often each topic comes up in the written reviews
We read 46 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very professional, courteous, outstanding service and definitely recommend The Overhead Door Company!”
“I spoke with the salesman Trey and did an excellent job on finding me exactly what garage door I wanted for a great price!”
“I’ve always had quick and efficient service with this company.”
“Quick, easy, hassle-free, and professional with surprisingly reasonable prices.”
“…ired and that I would have to purchase a new garage door which would cost 1000s of dollars (I think they quoted me around $3000).…”
“I recommend OHD of Memphis for your garage door needs!”
“One of our garage door openers died on us and Corey was super helpful in explaining my options and then got the replacement installed in no time.”
“They were not only fair and transparent with their pricing, but they also went above and beyond in every aspect of their service.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.6 ★★★★★ 57 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I spoke with the salesman Trey and did an excellent job on finding me exactly what garage door I wanted for a great price!!!
Great communication and very easy to work with. I recommend OHD of Memphis for your garage door needs!
Thanks for the great review, Louis!
Jordan was the tech who came. Fantastic man!! He deserves a raise.
Thanks for the great review, Thomas!
Jordan was awesome! Super professional and went above and beyond!! Highly recommend
Thanks for the great review, Troy!
Very professional, courteous, outstanding service and definitely recommend The Overhead Door Company!
Thanks for the great review, Donald! We're glad garage door services met your expectations.
Had a spring break and they had parts on hand that worked for me. The price was almost $100 more than online stores (not including shipping) but I could not wait so made the purchase. Plus I didn't have to think or measure anything and hope i was right. Just take the part in and tell them you need one and they'll find something that'll work for you.
Thanks for the great review, Kalen! We're glad our team could help with your broken spring.
Corey, the technician, is a real expert and does great work.
Thanks for the great review, Kit! We're glad our team could help.
I’ve always had quick and efficient service with this company. One of our garage door openers died on us and Corey was super helpful in explaining my options and then got the replacement installed in no time.
Thank you for the great review, Esbeida! We're glad we could help with your garage door opener replacement. Let us know if there's anything else we can do.
Best customer service I’ve had in years. They were at my house immediately to fix my problem when they learned my car had been trapped in my garage since the night before with my kids at home and husband out of town.
Thanks for the great review, Amelia! We're glad our garage door repairs met your expectations. We're here for any future garage door needs!
My garage door technician was good and friendly and had very much info for me.
Thanks for the great review Howard. We appreciate your feedback, and we're glad we could help you with your garage door!
Analyzing 10,634,67110.6M ReviewsFor 30,17630.2K Experts