Overhead Door Company of Spokane-Coeur d'Alene™ at a glance
Customers frequently praise the company's punctuality, professional communication, and transparent pricing during repairs and installations. Positive feedback highlights efficient service and knowledgeable technicians who resolve issues like spring replacements and opener malfunctions. However, some reviewers criticize inconsistent phone availability and delayed return calls, with one complaint noting that a previous fix did not last.
Google rating: 4.8 out of 5 from 368 reviews (95% five-star).
Reviews on this page: 368 Google reviews (336 with written comments, 13 with photos).
Owner responses: the business replied to 91% of reviews.
Most recent review: October 20, 2026.
Service: Exterior Door Installer serving Coeur d'Alene, Idaho.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.8
★★★★★
368 reviews on Google
5★350
4★3
3★0
2★1
1★14
Reviews from Google, shown as published (original wording, unedited).
RL
Rachel Larson11 reviews
★★★★★
I called Overhead Door Company on a Saturday. The woman was very polite and took down my information and noted that I someone would call me to get an appointment scheduled for Monday. When I called after not receiving a call, the woman I spoke to was quite rude. She shared that there would be no possible way for someone to fix my door today, and that the Saturday person is a third party company. I shared that I had had their company out in the past too, and that the tech had warned me that his fix would likely fail again. I think this company has gotten a bit big for their britches and I won't be using them again.
Overhead Door of Spokane/Coeur d'Alene did a great job for us. They were prompt, professional, and knew exactly what they were doing. Highly recommend them for any garage door work.
Technician Isaiah was very professional and took great detail in repairing and replacing parts and trim on my garage door. I highly recommend Overhead Door Company.
Price assessment: Reasonable price
Services: General repairs & installation
Response from the owner · 2 years ago
HI John,
I'm very happy to hear Martin did a good job for you. We appreciate your business and you taking the time to submit a review!
It is hard to find good costumer service anymore but Justin surpassed good. He did a wonderful job with great communication! Thanks Overhead Doors and Justin.
The whole experience with Overhead Door was amazing! From the upfront, honest pricing over the phone, to the speed in which the came out, and the service technician Justin was fantastic! Not only did he replace my springs (the service I needed) but he fixed the past/original wonky install. The door operates better than it ever did before!
Price assessment: Great price
Response from the owner · 2 months ago
It's great to hear you had such a positive experience with us! We're glad our team was able to get your springs replaced and even improve your original garage door setup. Thank you for sharing your feedback and for trusting Overhead Door Company of Spokane Coeur d'Alene. We're always here to help if you need us again!
We had an excellent experience with this garage door company. Their door specialist, Justin, was incredibly knowledgeable, friendly, skilled, and genuinely helpful throughout the entire process. He truly went above and beyond. He took the time to explain everything clearly, offered thoughtful recommendations, and made sure the job was done perfectly. It’s rare to find service this reliable and personable. Highly recommend him for anyone needing garage door work. Thank you, Justin!
Price assessment: Great price
Services: Garage door consultation, General repairs & installation
Response from the owner · 2 months ago
We're so glad you had a great experience with Overhead Door Company of Spokane Coeur d'Alene. Thank you for letting us know how our team member was helpful, explained things clearly, and made sure everything was done right. We really appreciate your kind words and your recommendation. If you need any help in the future, we hope you'll think of us.
Justin always does a great job! Reliable, on time and gets the job done right. I would highly recommend. We used Overhead Door Company for both repair and installation of a new door opener.
Services: General repairs & installation
Response from the owner · 2 months ago
Thanks for your feedback and for recommending us! We're glad our team was on time and got both your repair and new opener done right. We hope to help you again at Overhead Door Company of Spokane Coeur d'Alene!
