Google reviewers rate the service 4.9 out of 5 based on 324 reviews, with the owner responding to 96% of them. Customers frequently praise punctuality, clear communication, and effective stain removal on carpets, sofas, and upholstery, noting fast drying times and reasonable pricing. Recurring criticisms involve incomplete cleaning of specific areas, lingering odors, and instances where staff appeared unfriendly until payment was requested.
Google rating: 4.9 out of 5 from 324 reviews (95% five-star).
Reviews on this page: 324 Google reviews (261 with written comments, 10 with photos).
Owner responses: the business replied to 96% of reviews.
Most recent review: October 29, 2026.
Service: Steam Cleaning Service serving Danville, Indiana.
Data from Google, last updated November 2, 2026.
Star ratings
324 Google reviews we collected
4.9of 5
5 stars30995%
4 stars93%
3 stars00%
2 stars31%
1 star31%
Praise vs complaints
Phrases our text analysis found in 261 written reviews
100%praise
Praise485100%
Complaints20%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results13528%
Staff & attitude13227%
Speed & response9319%
Would recommend6714%
Communication418%
Price & value143%
Honesty & trust51%
What customers talk about
We read 261 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Aaron Kenyon did a great job addressing the stain on our brand new rug.”
“He went above and beyond, and he was polite and friendly.”
“Not only did he effectively and efficiently remove the stain, but he also helped me move a few bigger pieces of furniture off the rug prior to cleaning.”
“If you need a reliable, efficient carpet cleaning, I highly recommend asking for Aaron.”
“Aaron did a great job of explaining the problem areas and cleaning and deodorizing the carpets.”
“He came in and got the job done for a reasonable price before most other companies even responded to me.”
“…after a carpet cleaning … I normally go through Stanley Steamers but honestly trust and believe this place is better than Stanley’s … I promise you w…”
People customers mention
Aaron38 reviews
Zach6 reviews
Kenyon5 reviews
Zack3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Aaron is best he clean really good thank you Aaron I definitely call him back
Response from the owner · 2 days ago
Hello Bhupinder,
Thank you so much for choosing Oxi Fresh for your carpet cleaning needs! We are thrilled to have provided you with a 5-star service! We look forward to hearing from you in the future!
Thank You,
Oxi Fresh of Brownsburg
J
John Sherby8 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Cleaned some really nasty carpet at one of our rentals and got the stains out. Easy to work with prompt and courteous
Response from the owner · a month ago
Hello John,
Thank you so much for the 5 star review! We're so happy knowing you love the outcome of the cleaning. Please feel free to give us a call if you ever need any future services!
Thank You,
Oxi Fresh of Brownsburg
C
Colletta1 reviewiTotal number of Google reviews Colletta has written across all businesses on Google Maps, not just this one.
Arrived on time. Cleaned well. Personable gentleman. No bad. smell so I could breath
Price assessment: Reasonable price
Response from the owner · a month ago
It was a pleasure to service your home Colletta! We’re so thrilled knowing you love the outcome of your carpet cleaning. We look forward to seeing you for any future services!
Thank You,
Oxi Fresh of Brownsburg
B
Brad Amiano8 reviewsiTotal number of Google reviews Brad has written across all businesses on Google Maps, not just this one.
Aaron Kenyon did a great job addressing the stain on our brand new rug. Not only did he effectively and efficiently remove the stain, but he also helped me move a few bigger pieces of furniture off the rug prior to cleaning. He went above and beyond, and he was polite and friendly.
Response from the owner · 4 months ago
Thanks so much for taking the time to leave a 5-star review Brad! We’re so happy you chose Oxi Fresh for your carpet cleaning needs. Please feel free to reach out if you ever have any questions.
Thank You,
Oxi Fresh of Brownsburg
C
Crista CarpenterLocal Guide · 15 reviewsiTotal number of Google reviews Crista has written across all businesses on Google Maps, not just this one.
David was professional and thorough. I would recommend his service.
Response from the owner · 4 months ago
Hello Liz,
Thank you for taking the time to leave a 5 star review. We are so happy knowing services provided were up to your satisfaction! Please feel free to give us a call if you ever have any questions or need any future services.
Thank You,
Oxi Fresh of Brownsburg
J
James ClayLocal Guide · 18 reviewsiTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Hello James,
Thank you so much for choosing Oxi Fresh for your carpet cleaning needs! We are thrilled to have provided you with a 5-star service! We look forward to hearing from you in the future!
Thank You,
Oxi Fresh of Brownsburg
E
Eileen Taillon2 reviewsiTotal number of Google reviews Eileen has written across all businesses on Google Maps, not just this one.
Aaron did a great job of explaining the problem areas and cleaning and deodorizing the carpets. We will use Oxi Fresh again and hopefully get Aaron.
Response from the owner · 5 months ago
Thanks so much for taking the time to leave a 5-star review Eileen! We’re so happy you chose Oxi Fresh for your carpet cleaning needs. Please feel free to reach out if you ever have any questions.
Thank You,
Oxi Fresh of Brownsburg
L
Larry1 reviewiTotal number of Google reviews Larry has written across all businesses on Google Maps, not just this one.
Very professional. Cleaned my carpet better than another well known carpet cleaner. Plus, fast drying. Highly recommend.
Response from the owner · 5 months ago
Hello Larry,
Thank you so much for choosing Oxi Fresh for your carpet cleaning needs! We are thrilled to have provided you with a 5-star service! We look forward to hearing from you in the future!
Thank You,
Oxi Fresh of Brownsburg
S
Samantha Jones1 reviewiTotal number of Google reviews Samantha has written across all businesses on Google Maps, not just this one.
Unfriendly service until payment request. Did not clean spots or carpet well. Reached out to owner prior to review. Did not receive a response.
Response from the owner · 5 months ago
Hello Samantha, I'm sorry you had a poor experience and here at Oxi Fresh of Brownsburg we strive to make everything right with our customers. I searched your name in our system but wasn't finding your information by name and would love to look into things further. Can you please either provide us with your phone number so we can find your appointment or please contact us as 877-694-3737 so we can gather more information and make things right? We look forward to hearing from you! Thank you, Oxi Fresh of Brownsburg
