Oxi Fresh Carpet Cleaning logo

Oxi Fresh Carpet Cleaning

Carpet cleaning service · Marinette, WI

4.9 ★★★★★ 169 Google reviews · 24 photos
98%five-star reviews
88%reviews answered by the owner
Oct 2026latest review

Oxi Fresh Carpet Cleaning at a glance

Customers rate the service 4.9 out of 5 based on 169 reviews, with the owner responding to 88 percent of feedback. Reviewers frequently praise the punctuality, professionalism, and ease of online scheduling for carpet and upholstery cleaning. They often note that technicians adhere to quoted prices and use low-water methods that allow for fast drying. While most experiences are positive, one critic alleged the work was ineffective and claimed other reviews were fake.

  • Google rating: 4.9 out of 5 from 169 reviews (98% five-star).
  • Reviews on this page: 169 Google reviews (152 with written comments, 8 with photos).
  • Owner responses: the business replied to 88% of reviews.
  • Most recent review: October 13, 2026.
  • Service: Upholstery Cleaner serving Marinette, Wisconsin.

Data from Google, last updated November 6, 2026.

Star ratings

169 Google reviews we collected

  • 5 stars16598%
  • 4 stars21%
  • 3 stars00%
  • 2 stars00%
  • 1 star21%

Praise vs complaints

Phrases our text analysis found in 152 written reviews

  • Praise26499%
  • Complaints21%

Topic share

How often each topic comes up in the written reviews

  • Quality & results7528%
  • Staff & attitude6926%
  • Speed & response5119%
  • Would recommend3915%
  • Communication239%
  • Price & value73%
  • Honesty & trust21%

What customers talk about

We read 152 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Jake was professional, friendly, showed up on time, and did a great job!”
  • “Nice young man was very pleasant and conscientious.”
  • “Right on time and even found time to do my area rug which was not on the agenda.”
  • “I will use this service again and will not hesitate to recommend it to others.”
  • “Jake, the owner, was prompt, thorough, courteous and he explained everything clearly.”
  • “They offer great value, and the house smells amazing with no mess left behind.”
  • “I trust him and would have him back any time I need service in the future.”

People customers mention

  • Mike 7 reviews
  • Jake 5 reviews
  • Nick 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

4.9 ★★★★★ 169 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Gail Bartholomew7 reviewsTotal number of Google reviews Gail has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Professional and courteous. We’re very happy with the results!

  • Price assessment: Reasonable price
  • Price: $150–200
Response from the owner · 3 weeks ago

Hello Gail, Thank you for taking the time to leave a 5 star review. We are so happy knowing services provided were up to your satisfaction! Please feel free to give us a call if you ever have any questions or need any future services. Thank You, Oxi Fresh of Sturgeon Bay

Gail Rentmeester4 reviewsTotal number of Google reviews Gail has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had stairs and runner cleaned. Nice young man was very pleasant and conscientious. He did a great, thorough cleaning. I was very pleased with the results!!

  • Price assessment: Reasonable price
  • Price: $100–150
Response from the owner · 2 weeks ago

Hello Gail, Thank you so much for choosing Oxi Fresh for your carpet cleaning needs! We are thrilled to have provided you with a 5-star service! We look forward to hearing from you in the future! Thank You, Oxi Fresh of Sturgeon Bay

K GrantLocal Guide · 18 reviewsTotal number of Google reviews K has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jake cleaned my carpets today. Very nice and on time. Will definitely use them again

  • Price assessment: Reasonable price
  • Price: $100–150
Response from the owner · 2 weeks ago

Hello, Thank you so much for the 5 star review! We're so happy knowing you love the outcome of the cleaning. Please feel free to give us a call if you ever need any future services! Thank You, Oxi Fresh of Sturgeon Bay

K.L. Nystrom10 reviewsTotal number of Google reviews K.L. has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jake was professional, friendly, showed up on time, and did a great job!

  • Price assessment: Reasonable price
  • Price: $150–200
Response from the owner · 4 weeks ago

Hello, Thank you for taking the time to leave a 5 star review. We are so happy knowing services provided were up to your satisfaction! Please feel free to give us a call if you ever have any questions or need any future services. Thank You, Oxi Fresh of Sturgeon Bay

Ann Capaul17 reviewsTotal number of Google reviews Ann has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Right on time and even found time to do my area rug which was not on the agenda. My rug and furniture look great.

  • Price assessment: Great price
  • Price: $200–250
Response from the owner · a month ago

Hello Ann, Thank you for taking the time to leave a 5 star review. We are so happy knowing services provided were up to your satisfaction! Please feel free to give us a call if you ever have any questions or need any future services. Thank You, Oxi Fresh of Sturgeon Bay

Mary Lou Allen1 reviewTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best carpet cleaning ever! Jake did wonderful job.

  • Price assessment: Great price
  • Price: $250–300
Response from the owner · a month ago

It was a pleasure to service your home Mary! We’re so thrilled knowing you love the outcome of your carpet cleaning. We look forward to seeing you for any future services! Thank You, Oxi Fresh of Sturgeon Bay

KATHRYN WEAVERLocal Guide · 22 reviewsTotal number of Google reviews KATHRYN has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service and carpet looks and smells wonderful.

Response from the owner · a month ago

Hello Kathryn, Thank you so much for choosing Oxi Fresh for your carpet cleaning needs! We are thrilled to have provided you with a 5-star service! We look forward to hearing from you in the future! Thank You, Oxi Fresh of Sturgeon Bay

Sarah Paschke Cromell9 reviewsTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great Company...always prompt and the carpets look amazing!

  • Price assessment: Great price
  • Price: $200–250
Response from the owner · a month ago

Hello Sarah, Thank you for taking the time to leave a 5 star review. We are so happy knowing services provided were up to your satisfaction! Please feel free to give us a call if you ever have any questions or need any future services. Thank You, Oxi Fresh of Sturgeon Bay

Michael Vick1 reviewTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They did a great job on cleaning carpets that had 5 years of pet and family wear.

  • Price assessment: Great price
  • Price: $300–350
Response from the owner · 2 months ago

Hello Michael, Thank you so much for choosing Oxi Fresh for your carpet cleaning needs! We are thrilled to have provided you with a 5-star service! We look forward to hearing from you in the future! Thank You, Oxi Fresh of Sturgeon Bay

Rosalie P Corekin1 reviewTotal number of Google reviews Rosalie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jake just left. He was polite and very helpful in addition to doing a great job. The carpets look beautiful. I've used your service before and will use you again. Thanks, Rosalie Corekin

  • Price assessment: Great price
  • Price: $250–300
Response from the owner · 2 months ago

Hello Rosalie, Thank you so much for choosing Oxi Fresh for your carpet cleaning needs! We are thrilled to have provided you with a 5-star service! We look forward to hearing from you in the future! Thank You, Oxi Fresh of Sturgeon Bay

Oxi Fresh Carpet Cleaning on Google Maps →

Business details